Exterior

Reviews of TownePlace Suites By Marriott Anaheim Maingate Near Angel Stadium

2.5 out of 5

Reviews

8.0

Very Good

Rating 10 - Excellent. 442 out of 1001 reviews" "
Rating 8 - Good. 274 out of 1001 reviews" "
Rating 6 - Okay. 136 out of 1001 reviews" "
Rating 4 - Poor. 93 out of 1001 reviews" "
Rating 2 - Terrible. 56 out of 1001 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Stayed 3 nights in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean. Everyone of the staff was very friendly and helpful.
Stayed 1 night in Mar 2024

8/10 Good

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a great location for my short visit
Stayed 1 night in Mar 2024

10/10 Excellent

Ed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
: ) great room and upgrade
Stayed 3 nights in Mar 2024

6/10 Okay

Timothy

Stayed 1 night in Mar 2024

8/10 Good

Sally

Traveled with pets
Liked: Staff & service, amenities, property conditions & facilities
For an older property, and the fact that it was pet friendly, which was why I picked it, it was pretty good. The rooms are older, but we’re clean. My only issue was that there was a homeless lady that was on the property a couple times when I went out, which made me a little bit uncomfortable. All in all, I was happy with the stay. The staff were excellent. Very accommodating very friendly.
Stayed 2 nights in Mar 2024

8/10 Good

Kristin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and loved having the free breakfast every morning. Will definitely stay there again.
Stayed 7 nights in Mar 2024

8/10 Good

Christina

Traveled with family
Liked: Cleanliness, staff & service
The property was good. The sofa bed you can feel The springs when laying on the mattress. I called and they seemed to replace it which was good. My only complaint which is out of the hotels control was our neighbors very noisy. They were adults running in the hallway late at night and slamming doors making a lot of noise.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jacob

Stayed 1 night in Mar 2024

10/10 Excellent

Samuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was there for one night and staff were excellent
Stayed 1 night in Feb 2024

6/10 Okay

Noelia

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff was very kind and friendly. However, the room was smelly and all the sinks would not drain and back up eith water, adding to the odor. The range was broken, so while they advertise a full kitchen, its not a functioning one. Breakfast was bellow average, never bern to a hotwl that serves toaster waffles.
Stayed 4 nights in Feb 2024

10/10 Excellent

Marvin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was very friendly
Stayed 4 nights in Feb 2024

10/10 Excellent

Bonnie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to venue, clean and safe
Stayed 1 night in Feb 2024

8/10 Good

Stuart

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was close to where we were heading, safe, food options close
Stayed 2 nights in Feb 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great! Customer service was great we got an upgrade without asking which was very nice. The only thing I had problem with is the transportation offered by the hotel don’t take was a horrible experience, use Uber or something else.
Stayed 1 night in Feb 2024

10/10 Excellent

Ruby

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Nice area
Stayed 2 nights in Feb 2024

6/10 Okay

Sumer

Traveled with family
Liked: Staff & service
The location was great as well as the staff. Walls were thin so we could hear the people above and next to us, which was annoying to say the least. They have long term/monthly rentals in this building as well.
Stayed 2 nights in Feb 2024

6/10 Okay

Germane

Ok

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

8/10 Good

Mike, Peace River

Stayed 2 nights in Feb 2024

10/10 Excellent

Eleanor

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay
Stayed 1 night in Feb 2024

10/10 Excellent

Alicia

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! Very delicious full breakfast. Free and ample parking. Walkable to stadium and Honda Center. Friendly and helpful staff. We would definitely stay again if in the area!
Stayed 2 nights in Feb 2024

10/10 Excellent

Naomi

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Property was clean, staff were friendly and helpful
Stayed 1 night in Feb 2024

10/10 Excellent

chao

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super friendly and super helpful. Couldn’t have asked for a better check in.
Stayed 1 night in Feb 2024

10/10 Excellent

Matilda

Traveled with partner
very nice and quiet!
Stayed 1 night in Jan 2024

4/10 Poor

Sally, Porterville

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Walking distance to restaurants
Stayed 2 nights in Jan 2024

2/10 Terrible

Faith

Stayed 2 nights in Jan 2024

8/10 Good

Jason

Stayed 1 night in Jan 2024

10/10 Excellent

Franciana, Chandler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kallie was exceptionally helpful during check-in. Thank you for making the process so seamless.
Stayed 1 night in Jan 2024

4/10 Poor

juan carlos

Stayed 1 night in Jan 2024

10/10 Excellent

Kopy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Jose

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

John

Stayed 1 night in Jan 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
We were very happy with our room and the hotel.
Stayed 3 nights in Jan 2024
Response from Guest Service Manager - David on Jan 14, 2024
Hello Ms. Galdo,Thank you so much for taking the time to share your experience with us. I am glad to hear that you enjoyed your stay. We hope that you decide to stay with us again when you are in the area.

10/10 Excellent

Angela

Liked: Cleanliness, property conditions & facilities
Great place. Enjoyed our stay. Definitely will be back!
Stayed 2 nights in Jan 2024

10/10 Excellent

Anmol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness
Great staff
Stayed 1 night in Jan 2024
Response from Guest Service Manager on Jan 14, 2024
Dear Mr. Coletta, Thank you so much for your feedback about our staff. I hope you had a seamless check-in and I hope you had everything you needed while you were here at our property. If you are in the area again, we would love to have you back. Kind regards, David

2/10 Terrible

Amanda

Stayed 1 night in Jan 2024

8/10 Good

Stacy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Dylan

Stayed 2 nights in Jan 2024

6/10 Okay

Magali

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
Okay stay
2 bedroom was big Sofa bed is old, carpet is dirty needs to be changed.
Stayed 1 night in Jan 2024

10/10 Excellent

Cheryl

Traveled with family
Liked: Staff & service, property conditions & facilities
Will stay here again
Stayed 1 night in Jan 2024

10/10 Excellent

Christine, Frazier Park

Stayed 1 night in Jan 2024

2/10 Terrible

Major

Stayed 3 nights in Dec 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness
Towneplace Suites
The name Marriott should not be behind this hotel which should be a motel. The staff were pleasant but the room was basic. The location was wonderful. It was conveniently located mins away from Disney. The ART location for transportation on demand was located outside South of the lobby. Starbucks, Chipotle, Carls Jr, Dave’s Hot Chicken and Panera Bread were located across from the hotel alongside McDonald’s and Arco gas station. The downside was that the sink pop up drain stopper was broken and filled with lots of grey hair. The maintenance guy was great he fixed it that night. The bathtub wasn’t the greatest it could use some touch up.
Stayed 3 nights in Jan 2024

10/10 Excellent

Monica

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Jan 2024

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

4/10 Poor

Visweswara Rao

Traveled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The sofa bed condition is pretty bad, got back ache. Also the noice from the refrigerator is so loud, it was hard to sleep in the night
Stayed 2 nights in Dec 2023

10/10 Excellent

Erik

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023