Lobby

Reviews of Travelodge by Wyndham Orange County Airport/ Costa Mesa

2 out of 5
Travelodge by Wyndham Orange County Airport/ Costa Mesa
1400 Bristol Street, Suite A, Costa Mesa, CA

Reviews

6.6
Rating 10 - Excellent. 286 out of 1001 reviews" "
Rating 8 - Good. 210 out of 1001 reviews" "
Rating 6 - Okay. 171 out of 1001 reviews" "
Rating 4 - Poor. 152 out of 1001 reviews" "
Rating 2 - Terrible. 182 out of 1001 reviews" "

6.6/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Jorge

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I got a smoke free room and the room still smell like cigarettes and also the room was nothing like the pictures it showed while booking .
Stayed 5 nights in Mar 2024

10/10 Excellent

Sara

I’ve stayed here before.
Stayed 1 night in Apr 2024

6/10 Okay

Jon

Business traveler
Disliked: Property conditions & facilities
I stayed 3 different weeks at your property. 209 was noisy (neighbors talking until 3 am). 107 was the best room, but the noise from upstairs was sometimes annoying. 244 was the worst room. Hot water was sporadic, the bathtub was not clean, it looks rundown.
Stayed 5 nights in Apr 2024

4/10 Poor

Ning

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

George

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Apr 2024

2/10 Terrible

Khalil

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

8/10 Good

Jon

Business traveler
Liked: Cleanliness, staff & service
Very clean room. I was on the first floor and the walking noise from above can be annoying. But it was at least at a minimum.
Stayed 2 nights in Apr 2024

10/10 Excellent

kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
another great stay at this place...
Stayed 1 night in Mar 2024

4/10 Poor

Kyle

Traveled with partner
Although the place was clean and organized the picture advertised on the website didn't match the room which to be honest gave off the vibe of seedier things. The level of noise from the other patrons makes this hotel very unacceptable doors slamming people pacing the back and forth all night loud arguing police activity etc I did enjoy the duck that lives there though he's nice and the breakfast in the morning was food was quite edible Hot bagel sandwiches. Checking guy was nice and so was the staff just kind of an older motel that needs renovation and better soundproofing
Response from Travelodge Staff on Mar 31, 2024
Dear Kyle,Thank you for your feedback. We apologize for the noise disturbances and any discrepancies during your stay. We're pleased you enjoyed the breakfast and our resident duck. Your comments will help us improve. We hope to welcome you back for a better experience

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 1 night in Mar 2024
Response from Travelodge Staff on Mar 31, 2024
Dear Jesse,We are sincerely grateful for your perfect rating! It's wonderful to hear that you had a fantastic experience during your stay. Thank you for choosing our establishment, and hope to have the pleasure of hosting you again in the future!

6/10 Okay

Jon

Business traveler
The walls are so thin, I can hear the people on both sides of the wall talking late at night (one side until about 4 in the morning.)
Stayed 3 nights in Mar 2024
Response from Travelodge Staff on Mar 31, 2024
Dear Jon,We are sorry for the noise disruptions during your stay. We are actively addressing the thin walls to ensure a peaceful environment for all guests. Please let us know if there's anything else we can do to improve your experience.

4/10 Poor

Alexander, Costa Mesa

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First room was really smelly a second room ok they put me in a third room that was ok. Hotel needs updating but guy at the front desk was helpful.
Stayed 3 nights in Mar 2024
Response from Travelodge Staff on Mar 31, 2024
Dear Alexander,Apologies for the initial room inconvenience. We are grateful for your understanding and glad our front desk team could assist. Your feedback regarding updates is duly noted. Let us know if there's anything else we can do to improve your experience.

10/10 Excellent

Zhou

Stayed 2 nights in Mar 2024
Response from Travelodge Staff on Mar 31, 2024
Dear Zhou,Thank you for the rating . We are thrilled to hear that you had a wonderful experience during your stay. Your satisfaction is our priority, and we are delighted to have met your expectations. We hope to welcome you back for another excellent stay soon!

2/10 Terrible

Emily

Horrible . First night stuck on Fox News all night second night. Man banging on my window and door waking me and I had a child w me . The front desk would not answer in fact hung up on me or picked up and put on hold forever so I had to dial 911. No manager there to talk too
Stayed 2 nights in Mar 2024
Response from Travelodge Staff on Mar 31, 2024
Dear Emily,We sincerely apologize for the disturbances during your stay and the unresponsive front desk. This is not our standard of service. Please accept our apologies for any inconvenience caused. We will address these issues promptly.

10/10 Excellent

Sohila

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property maintained clean and comfortable. The manager very helpful.
Stayed 5 nights in Mar 2024
Response from Travelodge Staff on Apr 1, 2024
Dear Sohila,We are glad to hear you found our property clean and comfortable, and we appreciate your kind words about our manager. Your satisfaction is our priority, and we look forward to welcoming you back in the future!

10/10 Excellent

Lynn

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Tim is great at the front desk
Stayed 1 night in Mar 2024
Response from Travelodge Staff on Apr 1, 2024
Dear Lynn,We are happy to hear that Tim provided excellent service at the front desk. Thank you for your kind words, and we will be sure to pass along your compliments to him. We hope to see you again soon.Warm Regards

10/10 Excellent

Moses, Tustin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 1 night in Mar 2024
Response from Travelodge Staff on Mar 31, 2024
Dear Moses,Thank you for the excellent rating! We are delighted to hear that you had a wonderful experience with us. we hope to welcome you back for another enjoyable stay in the future!Thanks & Regards

10/10 Excellent

WEI

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk gentleman is friendly and thoughtful.
Stayed 1 night in Feb 2024
Response from Travelodge Staff on Mar 31, 2024
Dear Wei,We're pleased to hear you found our staff to be friendly and thoughtful. Thank you for your kind words! We look forward to welcoming you back in the future!

6/10 Okay

Carolyn

Traveled with partner
Staff and service not to friendly. Room could of been cleaned better ..
Stayed 2 nights in Feb 2024
Response from Travelodge Staff on Mar 31, 2024
Dear Carolyn,We apologize for the unfriendly staff service and the cleanliness issues in your room. Your feedback is noted, and we'll strive to improve. Please let us know if there's anything else we can do to enhance your experience.

10/10 Excellent

Erica

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Really nice staff.
Stayed 1 night in Feb 2024
Response from Travelodge Staff on Mar 31, 2024
Dear Erice,We are pleased to hear you enjoyed our cleanliness and found our staff to be accommodating. Thank you for your kind words! We hope to welcome you back soon!

2/10 Terrible

Lynda, Morro Bay

Business traveler, Traveled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
There were holes in the bedspread. Walls were patched in several places. Very old furniture that needs upgrading. The bathroom sink and shower had huge cracks in the tile but we did not end up using the shower because we had NO hot water! I looked but did not find any smoke detectors as well.
Stayed 1 night in Feb 2024
Response from Travelodge Staff on Mar 31, 2024
Dear Lynda,We apologize for the inconveniences during your stay. We are addressing the issues promptly to enhance our facilities and ensure guest satisfaction. Thank you for bringing them to our attention.

10/10 Excellent

Grace

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room,soft towels. Would return.
Stayed 1 night in Feb 2024
Response from Travelodge Staff on Mar 31, 2024
We are happy to hear you had a comfortable stay! Thank you for noticing our clean rooms and soft towels. We look forward to welcoming you back in the future!Best Regards

10/10 Excellent

Daniel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a pretty nice place to start at that was budget friendly. There were some tiny things here or there that needed updating, but overall, it was pretty good!
Stayed 6 nights in Jan 2024
Response from Travelodge Staff on Mar 31, 2024
Dear Daniel,We are delighted to hear you had a pleasant experience with us! Thank you for choosing our budget-friendly option. Your perfect rating means a lot to us! We hope to see you again soon!

6/10 Okay

Brian

I found several cockroaches in my room this morning. It’s possible it was from the extensive rain but the room should be checked. Room 224
Stayed 3 nights in Feb 2024
Response from Travelodge Staff on Mar 31, 2024
Dear Brain,We sincerely apologize for the inconvenience of finding cockroaches in your room. we will conduct a thorough inspection and take necessary measures to address the issue promptly. Your comfort and satisfaction are our top priorities. Thank you

10/10 Excellent

ZACHARY

Liked: Cleanliness, staff & service, property conditions & facilities
I stay somewhat often here and there. There are some rooms that are better than others, but if you have issues and address them they will do their best to fix it. My GF has fibromyalgia and I have slipped discs in my back so the stay wasn't needed but purely for the hot tub. It was closed for the night after being cleaned which is an absolute first for me. All good. The sensor on my TV was non responsive and they were quick to give me a new room and tested everything before leaving. Great price, free breakfast and great customer service. Last night's front desk worker deserve a raise, same with the morning guy who remembers me from previous stays and is always cordial.
Stayed 1 night in Feb 2024
Response from Travelodge Staff on Mar 31, 2024
Dear Zachary,Thank you for your ongoing support and for sharing your feedback. We regret any inconvenience caused by the temporary closure of the hot tub but are grateful for your understanding. We are pleased that we promptly resolved the TV issue and ensured your comfort. Your compliments about our pricing, breakfast, and service mean a lot to us, and we will be sure to relay them to our team. We anticipate the opportunity to host you again for another enjoyable visit.Thanks & Regards

4/10 Poor

Chul

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Travelodge Staff on Mar 31, 2024
Dear Chul,We regret to hear that your stay did not meet expectations. Your feedback is crucial, and we will utilize it to enhance our services. Best Regards,

2/10 Terrible

Maritza

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a great place to stay
Stayed in this place for 3 nights. Lots of homeless people. Fire broke out on 2nd night and on my last night the bathroom had a ceiling leak.
Stayed 3 nights in Jan 2024
Response from Travelodge Staff on Apr 1, 2024
Dear Maritza,We sincerely apologize for the challenges you encountered during your recent stay. Your safety and comfort are our top priorities, and we regret any distress caused by these circumstances.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Travelodge Staff on Jan 28, 2024
Thank you for the perfect 10/10 rating! We're honored by your positive feedback.

10/10 Excellent

Amber

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was professional and friendly.
Stayed 2 nights in Jan 2024
Response from Travelodge Staff on Jan 28, 2024
Thank you for acknowledging our staff's professionalism and friendliness. We're thrilled to know you had a positive experience, and we look forward to welcoming you back on your next visit.

8/10 Good

Mark

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good value, simple stay in OC
Pretty good overall for Orange County visitors. It is a very tired property (like so many Travelodges) but a friendly welcome and comfortable lodgings. Breakfast is included, along with a very nice pool and hot tub. I would suggest good value for families and small business travelers to this area in greater LA. Very close to the OC airport.
Stayed 1 night in Jan 2024
Response from Travelodge Staff on Jan 28, 2024
We appreciate your feedback and are pleased to know you found our property suitable for Orange County visitors. While we acknowledge the aging aspects of the property, we're glad that you had a comfortable stay, enjoyed the included breakfast, and took advantage of our amenities. Your recommendation for families and business travelers is valued, and we look forward to hosting you again near the OC airport.

8/10 Good

Mamo D.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Travelodge Staff on Jan 28, 2024
Thank you for the 4/5 rating! We appreciate your feedback and are committed to making your next stay even better.

2/10 Terrible

Peter

Stayed 3 nights in Jan 2024
Response from Travelodge Staff on Apr 1, 2024
Dear Peter,We apologize for falling short of your expectations during your stay. Your feedback is invaluable, and we're committed to improving our services. We hope for the chance to provide you with a much better experience in the future.

2/10 Terrible

Rochelle

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Travelodge Staff on Apr 1, 2024
Dear Rochelle,We're deeply sorry to hear about your unsatisfactory experience. Your feedback is crucial to us .please accept our sincere apologies, and we hope to have the opportunity to regain your trust in the future.

8/10 Good

Amy

Liked: Staff & service, amenities, property conditions & facilities
Called front desk for help with TV monitor - - they sent someone to help right away.
Stayed 1 night in Jan 2024
Response from Travelodge Staff on Jan 28, 2024
Thank you for letting us know about your positive experience! We're delighted to hear that our prompt assistance with the TV monitor met your expectations. Your satisfaction is our priority, and we look forward to serving you again.

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Travelodge Staff on Jan 28, 2024
Appreciate the perfect 5/5! Thrilled to hear you had a fantastic stay.

6/10 Okay

Prachi

Liked: Cleanliness, staff & service, room comfort
Travel lodge in irvine
Shower head very bad, floor needs mopping
Stayed 4 nights in Jan 2024
Response from Travelodge Staff on Apr 1, 2024
Dear Prachi,We apologize for the inconvenience caused by the poor condition of the shower head and the cleanliness of the floor. Your feedback is valuable to us. Thank you for choosing to stay with us.

10/10 Excellent

ZACHARY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After voicing my concerns about my last stay ( I didn't review it) the office connected me with two great rooms connected across from the pool. Was perfect since we had 2 kids. Parking was great, the free breakfast fed everyone.
Stayed 1 night in Jan 2024
Response from Travelodge Staff. on Jan 28, 2024
Thank you for your kind words! Our team is thrilled to hear you had a great experience. We strive to provide exceptional service, and we appreciate your recognition. We look forward to welcoming you back for another amazing stay! Safe travels!

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Very responsive service - - when I called front desk to advise no shampoo, they responded right away.
Stayed 1 night in Jan 2024
Response from Travelodge Staff on Jan 28, 2024
Thank you for your positive feedback! We're delighted to hear that our service was responsive and addressed your needs promptly. Your satisfaction is our priority, and we look forward to serving you again.

4/10 Poor

Nattputt

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2023
Response from Travelodge Staff on Apr 1, 2024
Dear Nattputt,Thank you for sharing your feedback. We're sorry to hear about your experience falling short. Your satisfaction is important to us and we strive to make it better .

10/10 Excellent

Brian

Stayed 3 nights in Jan 2024
Response from Travelodge Staff on Jan 28, 2024
Thank you for the stellar 5-star review! We're thrilled you enjoyed your stay. Looking forward to hosting you again soon!

2/10 Terrible

Alexandrea D

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gross, musty, dirty hotel
Walked in and our room looked nothing like the pictures. The carpet was black from dirt. There was a ring around the bath tub. The walls were filthy dirty. The blankets were musty. I got a rash on my face from the pillows. Smelled like smoke.
Stayed 1 night in Dec 2023
Response from Travelodge Staff on Apr 1, 2024
Dear Alexandrea ,We're deeply sorry to hear about your disappointing experience. Your feedback is invaluable and we have made immediate improvements .Thank you for Staying with us.

2/10 Terrible

Lorena

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Travelodge Staff on Apr 1, 2024
Dear Lorena,We're truly sorry to learn that your stay fell far below expectations. Your feedback is crucial, and we're committed to addressing the issues you've raised promptly.

4/10 Poor

Nancy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Looked at 3 rooms; one was acceptable, (bathroom had been updated; room was 8/10 clean). Others were 2/10 clean. All had AWFUL mattresses-you could feel springs; there was no support. There's poor insulation between 1st and 2nd floors too.
Stayed 5 nights in Dec 2023
Response from Travelodge Staff on Apr 1, 2024
Dear Nancy,Thank you for your feedback. We regret that some of our rooms did not meet your expectations during your stay. We apologize for any cleanliness issues and discomfort you experienced with the mattresses. Your comments have been noted, and we have taken action to address them. We hope to have the opportunity to welcome you back and provide a better experience in the future.

8/10 Good

Richard

Stayed 1 night in Dec 2023
Response from Travelodge Staff on Jan 28, 2024
Thank you for the 4/5 rating! We appreciate your feedback and are committed to making your next stay even better.

10/10 Excellent

Richard

Stayed 1 night in Dec 2023
Response from Travelodge Staff on Jan 28, 2024
Thank you for the perfect 5/5 rating! We're glorious by your positive feedback.

8/10 Good

Mary

Liked: Cleanliness, staff & service
Biggest TV in a room where I have stayed! But the batteries were low, so I went to the front desk to get new ones since I was just around the corner from the office. The guy said he would have to use the one from his TV. I told him I used mine from a flashlight and told him he could send new ones to my room tomorrow --- since it was 8 o'clock. The batteries never came, and when I left I took my batteries . . . hopefully they won't hold my $100 deposit for that! Otherwise, the place was pretty good!
Stayed 3 nights in Dec 2023
Response from Travelodge Staff on Jan 28, 2024
Thank you for acknowledging the size of the TV in your room. We appreciate your feedback regarding the battery issue, and we apologize for any inconvenience. Rest assured, we'll review our procedures to prevent such oversights in the future. We hope to welcome you back for an even better experience.

10/10 Excellent

Robb

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly office , nice towels
Stayed 1 night in Dec 2023
Response from Travelodge Staff on Jan 28, 2024
Thank you for highlighting our friendly office and the quality of our towels. We're delighted to hear you enjoyed these aspects of your stay. We look forward to welcoming you back soon.

2/10 Terrible

Luis

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty tub, water coming in from the ceiling the whole night, qnd smoke smell in the rooms. Not worth the money not worth the trouble. Save your money and time and use a motel 6 or similar even their lowest rated will outperform this place
Stayed 2 nights in Dec 2023
Response from Travelodge Staff on Apr 1, 2024
Dear Luis,We apologize for the inconveniences you experienced during your stay. We've addressed the issues you mentioned, including the dirty tub, water leakage, and smoke smell. Your feedback is valued, and we're committed to improving. We regret that we didn't meet your expectations and hope to have the chance to provide a better experience in the future.

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Travelodge Staff on Jan 28, 2024
Thank you for the stellar 5-star review! We're thrilled you enjoyed your stay. Looking forward to hosting you again soon!

6/10 Okay

Robert

Liked: Staff & service
Rather run down and well worn. Clean and satisfactory.
Stayed 1 night in Dec 2023
Response from Travelodge Staff on Jan 28, 2024
Thank you for your feedback. We appreciate your honesty. We're committed to cleanliness and guest satisfaction, and we'll use your comments to make improvements.