Ratings based on 661 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle WA

Easy drive or shuttle to Disneyland

Posted Aug 27, 2015
Stayed one night at this hotel near Disneyland in two separate rooms with family and a friend. The beds were comfortable and the linens clean, we were a bit short on towels and toiletries. The air conditioning was welcome but preset, in the CA summer heat it was a blessing to have. Coffee supplies were sparse, just one sugar/stir stick, no creamers. Check in and out was pretty easy, staff were professional. If you valet, parking is easy, otherwise self parking is a bit of a walk as it is between the Marriot & Wyndham hotels. The Resort fee is additional and covers parking, internet etc. @ $16 per room per night. The pool & hot tub looked nice, the cabanas off to one side looked good too, we didn't use them though. Target is across the street (for last minute sundry items) as is Coco's for a quick breakfast or lunch. Red Robin, Outback Steakhouse and Buco di Beppo are fairly close by too, but a bit further if you are walking, you might want to take the car, if you have one. Shuttle to Disneyland runs every half and hour both to and from, which is a nice service for those who need it.
3 out of 5
Recommended
for Everyone
by A verified traveler

Ok for an overnight stay.

Posted Aug 26, 2015
Was just ok, room didn't seem like it was freshly cleaned that day. Found a hair on my pillow case that didn't belong to me and 2 other hairs in the bathroom one a towel and on the counter. Toilet almost overflowed and when I tried calling housekeeping the buttons weren't working even tried calling the front desk but just heard a dial tone. As I was about to leave the room to go downstairs to complain about the plumbing the toilet made a gurgling noise then the water went down & toilet was fine after that. In the morning during my shower it started to get clogged up... only good thing from my stay was the breakfast.
3 out of 5
by A verified traveler from las vegas

Posted Aug 20, 2015
The entrance is quite a hike from the parking lot which is very far away!
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Great Hotel, Comfortable (except the pillows)

Posted Aug 17, 2015
Cons: The pillows- way too soft, no support. The gym facility, which I used twice, could use some updates too - more inviting & more modern equipment.
Location: You can walk to the Convention Center, Target is right across the street, lots of restaurants nearby.
I stayed at this hotel for the D23 Expo, it was pretty close to the Convention Center. Did not walk to and from because it was way too hot. The staff was very friendly and greeted us warmly. The room was very nice, toiletries provided, spacious, A/C working, comfortable.
5 out of 5
Recommended
for Everyone
by A verified traveler from bay area

Change of room please

Posted Aug 14, 2015
Besides our toilet being clogged before we can even use it and the guy who came to fix it left and didn't seem like he was coming back it was a great hotel. The service was fast they were nice and very accommodating. The free shuttle bus to Disneyland was nice to use since you have no choice in paying for it (resort fee) and all the restaurants and target across the street are nice to have around.
3 out of 5
by A verified traveler

A great location close to many attractiins

Posted Aug 9, 2015
The hotel was overbooked and the staff did not handle my arrival well. They were a little frazzled and the first person helping me kept staring at the screen and would not talk to me because he did not know how to handle the situation. They did resolve it but I had to change hotel rooms in the middle of my stay. Not my favorite experience.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel . love the shuttles to Disneyland Park

Posted Aug 7, 2015
Friendly staff. Nice Hotel Family visiting from Mexico were happy as well.
4 out of 5
Recommended
for Everyone
by A verified traveler from houston

Better than expected

Posted Aug 5, 2015
Beautiful from inside out. Guest entrance from the back and side of the hotel is a little awkward--quite a long walk!
4 out of 5
Recommended
for Everyone
by A verified traveler

one night stay

Posted Aug 5, 2015
Pros: Clean and customer service.
Cons: Swimming pool to be nicer area
Location: Disney land, lots of Restaurants, Starbucks, California Grill Restaurant in the hotel is great.
Great place to be close to Disney Land, Customer Service is great, they upgraded my room to a really nice family room. swimming pool and the room are really clean. easy check in and out.
5 out of 5
Recommended
for Everyone
by A verified traveler from Citrus Heights CA

Convenient access to Disneyland

Posted Aug 1, 2015
Pros: Shuttle, nice rooms, excellent restaurant
Location: Close to Disneyland and convenient shuttle
I love this hotel! It is clean, friendly, awesome accommodations. Most importantly the shuttle service to and from Disneyland is second best to staying on property. I will stay there on future trips.