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Reviews of Mercure Orange Centre

4 out of 5
Mercure Orange Centre
258 Route de Caderousse, Orange, Vaucluse

Reviews

8.4

Very Good

Rating 10 - Excellent. 89 out of 221 reviews" "
Rating 8 - Good. 102 out of 221 reviews" "
Rating 6 - Okay. 19 out of 221 reviews" "
Rating 4 - Poor. 6 out of 221 reviews" "
Rating 2 - Terrible. 5 out of 221 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Stayed 1 night in Aug 2023

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel! Rooms very comfortable Staff very pleasant and helpful
Stayed 2 nights in Jul 2023

10/10 Excellent

Carol

Stayed 1 night in Jun 2023

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

Jession

Stayed 3 nights in Aug 2022

10/10 Excellent

Doug

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a long business stay. Room was clean and accommodating. Staff was friendly and great. I really enjoyed my stay here!
Stayed 5 nights in Jul 2022

8/10 Good

Peter

Liked: Cleanliness, staff & service, room comfort
Stopover
Very convenient from autoroute, but quiet location. Very nice pool
Stayed 1 night in Jun 2021

8/10 Good

Jamie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
just fine for a brief family stop
The hotel was fine for a two night brief stay with family. The pool was great for the kids and the service was very friendly. The room was small and showing its age. Beds firm with only a single limp pillow. Not sure how this is four stars but for the price it was just fine. The hotel is a long walk into the town center.
Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Warning: The place has bed bugs and cockroaches. Staff and mgmt. are rude. No Internet. Smell of pee in the lobby. TV not working. I think I saw a drug deal in front of the hotel. Stay away. Best to sleep in your car.
Stayed 2 nights in Nov 2019

10/10 Excellent

Felix

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly reccommended family-orientated hotel
Excellent value for money. Willing to add two foldaway beds to a double room to create a family room, (ideal with young kids). Friendly staff, excellent breakfast. Good base for exploring Orange & region, or for ideal for breaking your journey is heading further south
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveler

Decent Hotel in a Good Location
The hotel was alright. We had to switch rooms after a few days stay because of a terrible smell in our room. We think it was there sewage. Most of the staff was very friendly and helpful, but the man that we contacted in regards to our room seemed very annoyed that we wanted to switch rooms. Also, the air conditioning didn’t work properly. Overall the hotel is in a nice location, close to everything in Orange.
Stayed 4 nights in Jun 2019

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveler

Disliked: Room comfort
Stayed 3 nights in Jul 2018

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Orange Mercure is well located with ample parking and a good sized swimming pool. Our room was reasonably spacious and comfortable. A real effort was made to synchronise the service with the evening's opera performance at the Roman Theatre.
Stayed 1 night in Aug 2017

8/10 Good

Suzi, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful on the edge of town
Warm welcome and comfortable and very clean rooms. Staff service was excellent and the pool was a great bonus for children. Only a 10 minute stroll into the centre of Orange - this was a perfect stop-off on our travels to the south of France.
Stayed 2 nights in Jul 2017

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquil out of town hptel
This is the second time we have stayed here. The surroundings are really beautiful and it is very quiet. No more than 20 minutes walk or 10 minute bike ride (they hire bikes free of charge). The rooms are clean and beds very comfy. Food is good and staff are very eager to help.
Stayed 2 nights in Jun 2017

8/10 Good

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for a stop over
Friendly staff, room modern with coffee making facilities. Good restaurant.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely recommend if staying in Orange
Well managed hotel , great breakfast ...great staff

10/10 Excellent

Stuart, Bristol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely recommend
Really very helpful staff. Convenient location. Good facilities including a pool. The service was excellent. They were kind enough to keep the kitchen open longer to allow us to eat despite arriving late.

8/10 Good

serge, Petah Tikva (Israel)

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and quiet stay
Very nice and quiet place to visit Orange qnd surroundings (as Gorges de l'Ardeche)

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Rebecca, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and sanctuary
We went for a wedding but found a sanctuary. The hotel is 15 minutes walk from the centre of town but it is an easy walk. The hotel has great amenities including pool, fitness suite and billiard room. We loved it and would stay again.

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay
The hotel was very nice and check-in was easy and the stay was very comfortable... a great place for a stopover like mine whilst on business in the area.

8/10 Good

leah, hampshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brief stopover with kids on way to Provence - perfect.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel - Easy Stroll to Orange Centre
Hotel is very near exit from the A7 motorway so very convenient and is in easy walking distance to Orange centre - takes about 20 minutes easy stroll..Hotel was very nice clean and served the usual cooked and continental breakfast - we ate outside by the pool..A great stay...

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Elizabeth A, Tempe Arizona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, Easy
Nice, on the outskirts of town.

10/10 Excellent

Kevin, Fareham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
!st Class
Great place to stay in the area.

8/10 Good

ann, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, but thought breakfast expensive
had a good stay and rooms very good, only stayed one night so experience lilmited

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities

2/10 Terrible

C.C.

Disliked: Cleanliness, staff & service, room comfort
bad practice
room was charged twice. their mistake. half was refunded but not enough. they refuse to refund all. terrible. never again.

8/10 Good

George, North Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Refreshing hotel, near to the motorway.
On arriving well met and pleased with the quality of the common areas and room. Well refurbished and located in a peaceful area whilst near the motorway for a travelling stop over. Friendly staff and welcoming hotel.
Response from JPegon Directeur on Jul 15, 2015
Dear Guest, Thank you very much for your kind comment. Regards

8/10 Good

John van Ek, Badhoevedorp

Liked: Staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

guy

Stayed 1 night in Dec 2023

10/10 Excellent

John van Ek, Badhoevedorp

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities
Heerlijk eten, fijn hotel voor op doorreis naar Spanje. Zeer vriendelijk personeel en je huisdier is meer dan welkom !!
Stayed 1 night in Oct 2023

10/10 Excellent

Jean Marc Wittmer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bien sur tout rapport
un séjour où comme d'habitude, tout est parfait
Stayed 1 night in Sep 2023

8/10 Good

Jutta

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Stig

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Thierry

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Décevant
État décevant pour un 4 étoiles. Le revêtement de sol textile répand une odeur désagréable dans la zone nuit de l´hôtel.
Stayed 1 night in Jul 2023

8/10 Good

Lucien

Liked: Property conditions & facilities, room comfort
Hôtel bien situé mais accueil pas très agréable.
Accueil pas très agréable, moustiques écrasés sur les murs de la chambre 😒…mais hôtel bien situé, belle piscine.
Stayed 1 night in Jul 2023

10/10 Excellent

Samia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super
Hôtel sympa, juste les moquettes dans les chambres, faudrait les retirer, trop allergique
Stayed 1 night in Jul 2023

8/10 Good

Jean-Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour agréable
Hôtel confortable
Stayed 1 night in Jul 2023

10/10 Excellent

Monique

Stayed 1 night in Jun 2023

8/10 Good

Laure

Stayed 1 night in Jun 2023

10/10 Excellent

Sacha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bel hotel et excellent restaurant
L'hotel est bien situé et le parking est tres grand. L'etat general est très bon, le personnel aimable et les chambres spacieuses. Le restauramt est tres tres bon. Je recommande cet hotel.
Stayed 1 night in May 2023

8/10 Good

Tarik

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Bel hôtel Belles prestations Bon bar et restaurant Équipe au service du client Dommage pour ce niveau d’hôtel d’avoir une bouilloire plutôt qu’une machine expresso mais c’est un détail Ma chambre à une mauvaise isolation phonique côté route, donc tant qu’il y a un peu de voiture, il y aura du bruit.
Stayed 1 night in Feb 2023
Response from Rémy Caoudal on Mar 1, 2023
Bonjour,nous vous remercions d'avoir pris le temps de nous laisser un commentaire.Nous vous conseillons pour les prochaines fois de réserver une chambre privilège, junior suite ou suite afin de pouvoir à votre disposition une machine Nespresso à volonté.Dans l'attente de pouvoir vous accueillir une prochaine fois à Orange,Bien cordialementRémy Caoudal

10/10 Excellent

denis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comme de temps en temps, nous venons rendre visite à nos enfants, qui habitent Orange. nous en profitons pour passer une nuit à cet hôtel
Stayed 1 night in Dec 2022

10/10 Excellent

evelyne

Stayed 1 night in Dec 2022

10/10 Excellent

Ulf

Stayed 1 night in Nov 2022