Gangsta Cockroach and Bedbugs Friends
Posted Aug 27, 2016 on Hotels
The room was nice,but then we closed the door the closet door wouldn't close,okay cool,going to sleep something small fleas or bedbugs was in the bed and because we where in the BIG AZZ ROACH room him and his boys came out to intimidate us, went to get raid,They allow animals there so.But believe me I will never stay at this Baymount again,BUT YOU CAN
Comment from Hotel Management
Sep 5, 2016 by General Manager, Hotel Management
Dear Valued Guest,
I want to take this time to apologize for any inconveniences you may have experienced during your visit to our property. I assure you we have routine, professional pest control with a reputable national company, as well as in-house pest control between visits. We encourage our guests to let us know of any problems they have with the room during their stay so that we can make it right.
You are correct in that we are a pet friendly property, however we reserve specific rooms for guests with pets that are deep cleaned on a weekly basis to ensure that no pests such as fleas or ticks can infest our rooms.
Again I apologized for your less than friendly stay. I urge you to reconsider staying with us again. If you should decide to give us another try may I suggest requesting a non-pet room.
Zandra Tucker, AGM