Ratings based on 163 Verified Reviews

3.1 out of 5
69% of guests recommend
3.4 Room cleanliness
3.3 Service & staff
3.4 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Maryland

HORRIBLE

Posted May 26, 2017
I arrived late night to check in I rang the bell I asked the guy if I could have the key to view the room before I checked in when I entered the room had a smell of mold although it appeared to be clean when I turned the lights on I saw bugs in the corner and the bathtub was dripping water the tub was terribly stained. I left as fast as I could
1 out of 5
by lonnie

Posted Mar 23, 2017 on Hotels
This was one of the worse hotels I have ever stayed. Room was filthy, Bathroom sink, toilet, and tub was filthy. I had to go to store to get cleaner to clean it. Toilet still had used tissue in it. Attendant was rude. Will never stay there again.
Comment from Hotel Management
Apr 24, 2017 by SUPER 8, Hotel Management
Dear Guest Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Manager Super8
1 out of 5
by A verified traveler

Don't book this !!!

Posted Mar 13, 2017 on Hotels
Oh my when we got there to check in the doors were locked she took my ID through a tiny hole , that should have told me something! Then 8 to 10 men stood outside my hotel door dealing drugs drinking and partying all night literally if I could have got out me n my kids would have left :(
Comment from Hotel Management
Mar 16, 2017 by SUPER 8, Hotel Management
Dear Guest, Thank you for sharing with us valuable feedback concerning your last stay. Please be assured that your comments are much appreciated and will be used to ensure a more satisfactory experience. We look forward to better accommodating you in the future! MANAGER OF SUPER8 PRATISH 8035311921
2 out of 5
by William

Scary

Posted Mar 1, 2017 on Hotels
The 5-star ratings for this place are what make people distrust reviews. This motel needs a gut job. When we arrived, we were immediately uneasy as the outward appearance is shabby and there was only one other occupied room. People were doing car maintenance in the parking lot. The drape liners that you see in the windows are ragged. The ceiling over the bathtub was rotting. The only outlet by the sink did not work. The refrigerator had such a loud hum we had to unplug it in order to sleep. Because we were traveling with a dog and were unfamiliar with the area, we chose to stay the night anyway. The breakfast, as others have noted, is a joke. The single staff we met was not a happy employee - not rude, just bored. As much as I would like this business succeed, they must make a big investment in this property in order for it to qualify for a recommendation.
Comment from Hotel Management
Mar 16, 2017 by SUPER 8, Hotel Management
Dear Guest, Thank you for sharing with us valuable feedback concerning your last stay. Please be assured that your comments are much appreciated and will be used to ensure a more satisfactory experience. We look forward to better accommodating you in the future! MANAGER OF SUPER8 PRATISH 8035311921
4 out of 5
by A verified traveler

Okay for the price

Posted Jan 28, 2017 on Hotels
Overall very comfortable, excellent service, and amazing price. Neighborhood looked a bit rough although I still felt safe. A bit on the loud side as the rooms are right next to the parking lot and 2 busy streets.
Comment from Hotel Management
Feb 2, 2017 by General Manager, Hotel Management
Dear Guest, Thank you far sharing with us valuable feedback concerning your last stay. Please be assured that your comments are much appreciated and will be used to ensure a more satisfactory experience. We look forward to better accommodating you in the future! MANAGER OF SUPER8 Kind Regards PRATISH
1 out of 5
by Deborah

Posted Jan 15, 2017 on Hotels
Not a good area to stay!! Very shady!!
Comment from Hotel Management
Feb 2, 2017 by General Manager, Hotel Management
Dear Guest, Thank you far sharing with us valuable feedback concerning your last stay. Please be assured that your comments are much appreciated and will be used to ensure a more satisfactory experience. We look forward to better accommodating you in the future! MANAGER OF SUPER8 Kind Regards PRATISH
3 out of 5
by A verified traveler

Posted Jan 9, 2017 on Hotels
Room was clean, only thing was it had a really strong fragrance smell in it. Not good for people who are sensitive to fragrances
Comment from Hotel Management
Feb 2, 2017 by General Manager, Hotel Management
Dear Guest, Thank you far sharing with us valuable feedback concerning your last stay. Please be assured that your comments are much appreciated and will be used to ensure a more satisfactory experience. We look forward to better accommodating you in the future! MANAGER OF SUPER8 Kind Regards PRATISH
4 out of 5
Recommended
for Everyone
by A verified traveler from Atlanta

Posted Dec 29, 2016 on Orbitz
We have stayed there several times before and always have had a wonderful visit.
Comment from Hotel Management
Dec 31, 2016 by super8, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely Pratish pachchigar Super8
3 out of 5
by Shinji

Posted Dec 21, 2016 on Hotels
Comment from Hotel Management
Dec 23, 2016 by General Manager, Hotel Management
Dear Guest, Thank you far sharing with us valuable feedback concerning your last stay. Please be assured that your comments are much appreciated and will be used to ensure a more satisfactory experience. We look forward to better accommodating you in the future! MANAGER OF SUPER8 Kind Regards PRATISH
2 out of 5
by A verified traveler

Posted Dec 10, 2016 on Hotels
Comment from Hotel Management
Dec 23, 2016 by General Manager, Hotel Management
Dear Guest, Thank you far sharing with us valuable feedback concerning your last stay. Please be assured that your comments are much appreciated and will be used to ensure a more satisfactory experience. We look forward to better accommodating you in the future! MANAGER OF SUPER8 Kind Regards PRATISH