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Reviews of Super 8 by Wyndham Santee

2 out of 5
Super 8 by Wyndham Santee
9125 Old Highway 6, Santee, SC

Reviews

6.6
Rating 10 - Excellent. 74 out of 391 reviews" "
Rating 8 - Good. 124 out of 391 reviews" "
Rating 6 - Okay. 88 out of 391 reviews" "
Rating 4 - Poor. 48 out of 391 reviews" "
Rating 2 - Terrible. 57 out of 391 reviews" "

7.0/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Renee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Size of the room
Stayed 1 night in Apr 2024
Response from Barry P on Apr 11, 2024
Dear Renee, We appreciate your great comments, and will continue to do our best to accommodate customers such as yourself. We thank you for your feedback and hope that you stay with us again. We are glad to hear that you had a wonderful experience, and appreciate the good remarks you made about us. Please Direct Message our establishment if you have any ideas as to how we can help make guest's stays more enjoyable. Thank You, Barry Patel

6/10 Okay

Carlos

Stayed 1 night in Mar 2024

10/10 Excellent

MM

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Barry P on Apr 4, 2024
Dear MM, We appreciate your great comments, and will continue to do our best to accommodate customers such as yourself. We thank you for your feedback and hope that you stay with us again. We are glad to hear that you had a wonderful experience, and appreciate the good remarks you made about us. Please Direct Message our establishment if you have any ideas as to how we can help make guest's stays more enjoyable. Thank You, Barry Patel

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Barry P on Mar 22, 2024
Dear Mark, We appreciate your great comments, and will continue to do our best to accommodate customers such as yourself. We thank you for your feedback and hope that you stay with us again. We are glad to hear that you had a wonderful experience, and appreciate the good remarks you made about us. Please Direct Message our establishment if you have any ideas as to how we can help make guest's stays more enjoyable. Thank You, Barry Patel

2/10 Terrible

France

Stayed 1 night in Feb 2024
Response from Barry P on Mar 22, 2024
Dear France, Thank you for bringing these problems to our attention. We are sorry that you had a bad experience at our establishment. It is never our meaning to have to have guests not enjoy their stay. We at Super 8 Santee aim to make guests stays as enjoyable and comfortable as possible. We are going to do our best to continue to uphold the standards that guests want us to. We will be fixing the problems that you have stated and will continue to strive towards meeting and going above our guests needs. Once again thank you for bringing this to our attention and we are extremely sorry about this incident.Sincerely, Barry Patel

2/10 Terrible

Akshay

Disliked: Cleanliness, staff & service
Room was so bad and i can not even sleep gor hour.
Stayed 1 night in Feb 2024
Response from Barry P on Feb 27, 2024
Dear Akshay,Thank you for bringing these problems to our attention. We are sorry that you had a bad experience at our establishment. It is never our meaning to have to have guests not enjoy their stay. We at Super 8 Santee aim to make guests stays as enjoyable and comfortable as possible. We are going to do our best to continue to uphold the standards that guests want us to. We will be fixing the problems that you have stated and will continue to strive towards meeting and going above our guests needs. Once again thank you for bringing this to our attention and we are extremely sorry about this incident.Sincerely, Barry Patel

10/10 Excellent

Paul, n. woodmere

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Barry P on Feb 27, 2024
Dear Paul, We appreciate your great comments, and will continue to do our best to accommodate customers such as yourself. We thank you for your feedback and hope that you stay with us again. We are glad to hear that you had a wonderful experience, and appreciate the good remarks you made about us. Please Direct Message our establishment if you have any ideas as to how we can help make guest's stays more enjoyable. Thank You, Barry Patel

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
A little disappointed
The motel bed was very comfortable, the room has been redone, but needs some seriius upgrades, not enough outlets near the bed to charge your phone, the room was clean, but you can see this is an old motel
Stayed 1 night in Jan 2024
Response from Barry P on Feb 27, 2024
Dear Anon, Thank you for bringing these problems to our attention. We are sorry that you had a bad experience at our establishment. It is never our meaning to have to have guests not enjoy their stay. We at Super 8 Santee aim to make guests stays as enjoyable and comfortable as possible. We are going to do our best to continue to uphold the standards that guests want us to. We will be fixing the problems that you have stated and will continue to strive towards meeting and going above our guests needs. Once again thank you for bringing this to our attention and we are extremely sorry about this incident.Sincerely, Barry Patel

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2023
Response from Barry P on Feb 27, 2024
Dear Ruth, We appreciate your great comments, and will continue to do our best to accommodate customers such as yourself. We thank you for your feedback and hope that you stay with us again. We are glad to hear that you had a wonderful experience, and appreciate the good remarks you made about us. Please Direct Message our establishment if you have any ideas as to how we can help make guest's stays more enjoyable. Thank You, Barry Patel

2/10 Terrible

Scott

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Barry P on Dec 29, 2023
Dear Scott, Thank you for bringing these problems to our attention. We are sorry that you had a bad experience at our establishment. It is never our meaning to have to have guests not enjoy their stay. We at Super 8 Santee aim to make guests stays as enjoyable and bcomfortable as possible. We are going to do our best to continue to uphold the standards that guests want us to. We will be fixing the problems that you have stated and will continue to strive towards meeting and going above our guests needs. Once again thank you for bringing this to our attention and we are extremely sorry about this incident.Sincerely, Barry Patel

10/10 Excellent

Wendy

Traveled with pets, Traveled with family
I don’t normally stay in motels but we had our dog with us thought it would be better for taking him outside. I was impressed how clean our room was - really well cared for. Front desk was lovely
Stayed 1 night in Dec 2023
Response from Barry P on Dec 29, 2023
Dear Wendy, We appreciate your great comments, and will continue to do our best to accommodate customers such as yourself. We thank you for your feedback and hope that you stay with us again. We are glad to hear that you had a wonderful experience, and appreciate the good remarks you made about us. Please Direct Message our establishment if you have any ideas as to how we can help make guest's stays more enjoyable. Thank You, Barry Patel

2/10 Terrible

Lewis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The address given when keyed in to a gps. takes you out in to the country where there is nothing. When you call the motel for assistance they cant help you, they hang up on you and when you call back they are still no help. When you go back to Travelocity to cancel they will not give you a refund. I feel that Travelocity and the motel robbed me of my money.
Stayed 1 night in Dec 2023
Response from Barry P on Dec 5, 2023
Dear Lewis, Thank you for bringing these problems to our attention. We are sorry that you had a bad experience at our establishment. It is never our meaning to have to have guests not enjoy their stay. We at Super 8 Santee aim to make guests stays as enjoyable and bcomfortable as possible. We are going to do our best to continue to uphold the standards that guests want us to. We will be fixing the problems that you have stated and will continue to strive towards meeting and going above our guests needs. Once again thank you for bringing this to our attention and we are extremely sorry about this incident.Sincerely, Barry Patel

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff big room single story
Stayed 1 night in Nov 2023
Response from Barry P on Dec 5, 2023
Dear Anne, We appreciate your great comments, and will continue to do our best to accommodate customers such as yourself. We thank you for your feedback and hope that you stay with us again. We are glad to hear that you had a wonderful experience, and appreciate the good remarks you made about us. Please Direct Message our establishment if you have any ideas as to how we can help make guest's stays more enjoyable. Thank You, Barry Patel

10/10 Excellent

Alfred

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean and comfortable place to stay while traveling up or down I-95.
Stayed 1 night in Nov 2023
Response from Barry P on Dec 5, 2023
Dear Alfred, We appreciate your great comments, and will continue to do our best to accommodate customers such as yourself. We thank you for your feedback and hope that you stay with us again. We are glad to hear that you had a wonderful experience, and appreciate the good remarks you made about us. Please Direct Message our establishment if you have any ideas as to how we can help make guest's stays more enjoyable. Thank You, Barry Patel

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice overnight stay for the money .
Comfortable bed . Bathroom should be renovated.
Stayed 1 night in Nov 2023
Response from Barry P on Nov 16, 2023
We appreciate your great comments, and will continue to do our best to accommodate customers such as yourself. We thank you for your feedback and hope that you stay with us again. We are glad to hear that you had a wonderful experience, and appreciate the good remarks you made about us. Please Direct Message our establishment if you have any ideas as to how we can help make guest's stays more enjoyable. Thank You, Barry Patel

2/10 Terrible

yolanda

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting! This place is a dump
Response from Barry P on Nov 1, 2023
Dear Yolanda, Thank you for bringing these problems to our attention. We are sorry that you had a bad experience at our establishment. It is never our meaning to have to have guests not enjoy their stay. We at Super 8 Santee aim to make guests stays as enjoyable and bcomfortable as possible. We are going to do our best to continue to uphold the standards that guests want us to. We will be fixing the problems that you have stated and will continue to strive towards meeting and going above our guests needs. Once again thank you for bringing this to our attention and we are extremely sorry about this incident.Sincerely, Barry Patel

10/10 Excellent

Zenar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Barry P on Nov 1, 2023
Dear Zenar, We appreciate your great comments, and will continue to do our best to accommodate customers such as yourself. We thank you for your feedback and hope that you stay with us again. We are glad to hear that you had a wonderful experience, and appreciate the good remarks you made about us. Please Direct Message our establishment if you have any ideas as to how we can help make guest's stays more enjoyable. Thank You, Barry Patel

10/10 Excellent

Sara

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best housekeepers
Housekeeping can have all the credit They’re amazing Thanks for cleaning my room in my entire stay.
Stayed 7 nights in Sep 2023
Response from Barry P on Nov 1, 2023
Dear Sara, We appreciate your great comments, and will continue to do our best to accommodate customers such as yourself. We thank you for your feedback and hope that you stay with us again. We are glad to hear that you had a wonderful experience, and appreciate the good remarks you made about us. Please Direct Message our establishment if you have any ideas as to how we can help make guest's stays more enjoyable. Thank You, Barry Patel

10/10 Excellent

Vendell

Stayed 2 nights in Sep 2023
Response from Barry P on Nov 1, 2023
Dear Vendell, We appreciate your great comments, and will continue to do our best to accommodate customers such as yourself. We thank you for your feedback and hope that you stay with us again. We are glad to hear that you had a wonderful experience, and appreciate the good remarks you made about us. Please Direct Message our establishment if you have any ideas as to how we can help make guest's stays more enjoyable. Thank You, Barry Patel

10/10 Excellent

Vern

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None at this time
Stayed 1 night in Sep 2023

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was quite large. Only criticism is there are no USB outlets.
Stayed 1 night in Aug 2023

8/10 Good

JANE

Stayed 4 nights in Aug 2023

4/10 Poor

Vicky

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room had a smell. No security lock on the door. Dead bolt did not work. Stray cats in parking lot kept trying to get in the room.
Stayed 1 night in Aug 2023
Response from Barry P on Sep 1, 2023
Dear Vicky, Thank you for bringing these problems to our attention. We are sorry that you had a bad experience at our establishment. It is never our meaning to have to have guests not enjoy their stay. We at Super 8 Santee aim to make guests stays as enjoyable and bcomfortable as possible. We are going to do our best to continue to uphold the standards that guests want us to. We will be fixing the problems that you have stated and will continue to strive towards meeting and going above our guests needs. Once again thank you for bringing this to our attention and we are extremely sorry about this incident.Sincerely, Barry Patel

8/10 Good

Elizabeth

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the place much, and was woken up in the night by a guy yelling in the next room - someone took off around 3 am. I probably will not go back. We took some walks nearby and it wasn’t terrible or anything but just felt a little sketchy. My son liked it more than I did. The neighborhood wasn’t bad or anything but I did not have good neighbors, unfortunately.
Stayed 1 night in Jul 2023
Response from Barry P on Sep 1, 2023
Dear Elizabeth, Thank you for bringing these problems to our attention. We are sorry that you had a bad experience at our establishment. It is never our meaning to have to have guests not enjoy their stay. We at Super 8 Santee aim to make guests stays as enjoyable and bcomfortable as possible. We are going to do our best to continue to uphold the standards that guests want us to. We will be fixing the problems that you have stated and will continue to strive towards meeting and going above our guests needs. Once again thank you for bringing this to our attention and we are extremely sorry about this incident.Sincerely, Barry Patel

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Barry P on Sep 1, 2023
Dear Alexandra, We appreciate your great comments, and will continue to do our best to accommodate customers such as yourself. We thank you for your feedback and hope that you stay with us again. We are glad to hear that you had a wonderful experience, and appreciate the good remarks you made about us. Please Direct Message our establishment if you have any ideas as to how we can help make guest's stays more enjoyable. Thank You, Barry Patel

4/10 Poor

Marie

Disliked: Cleanliness, staff & service, property conditions & facilities
Linens were old & dirty- bathroom mirror frame was broken & falling off- was very overpriced for this run down old motel. Will never stay at a Super 8 again.
Stayed 1 night in Jul 2023
Response from Barry P on Sep 1, 2023
Dear Marie, Thank you for bringing these problems to our attention. We are sorry that you had a bad experience at our establishment. It is never our meaning to have to have guests not enjoy their stay. We at Super 8 Santee aim to make guests stays as enjoyable and bcomfortable as possible. We are going to do our best to continue to uphold the standards that guests want us to. We will be fixing the problems that you have stated and will continue to strive towards meeting and going above our guests needs. Once again thank you for bringing this to our attention and we are extremely sorry about this incident.Sincerely, Barry Patel

8/10 Good

Robert

Liked: Staff & service, property conditions & facilities, room comfort
Great value, amazing desk staff, few issues
Front desk staff at checkin was amazing. I hate that I can remember her name because I would love to call Wyndham and let them know about the superstar she is. Aside from that, it is notable that there was glass under the edge of one bed, there was an empty honey package in the drawer between beds, and water pressure in shower was non existent. Several times throughout the evening there were 2 female employees (assumed) that we caught looking into our room through the window and peep hole which made my partner and I a bit uncomfortable.
Stayed 1 night in Jul 2023
Response from Barry P on Jul 13, 2023
Dear Robert, Thank you for bringing these problems to our attention. We are sorry that you had a bad experience at our establishment. It is never our meaning to have to have guests not enjoy their stay. We at Super 8 Santee aim to make guests stays as enjoyable and bcomfortable as possible. We are going to do our best to continue to uphold the standards that guests want us to. We will be fixing the problems that you have stated and will continue to strive towards meeting and going above our guests needs. Once again thank you for bringing this to our attention and we are extremely sorry about this incident.Sincerely, Barry Patel

6/10 Okay

Nelson

Stayed 1 night in Jul 2023
Response from Barry P on Jul 13, 2023
Dear Nelson, Thank you for bringing these problems to our attention. We are sorry that you had a bad experience at our establishment. It is never our meaning to have to have guests not enjoy their stay. We at Super 8 Santee aim to make guests stays as enjoyable and bcomfortable as possible. We are going to do our best to continue to uphold the standards that guests want us to. We will be fixing the problems that you have stated and will continue to strive towards meeting and going above our guests needs. Once again thank you for bringing this to our attention and we are extremely sorry about this incident.Sincerely, Barry Patel

10/10 Excellent

Terry

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from Barry P on Jul 3, 2023
We appreciate your great comments, and will continue to do our best to accommodate customers such as yourself. We thank you for your feedback and hope that you stay with us again. We are glad to hear that you had a wonderful experience, and appreciate the good remarks you made about us. Please Direct Message our establishment if you have any ideas as to how we can help make guest's stays more enjoyable. Thank You, Barry Patel

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was the nicest Super 8 that we ever stayed. It was clean, inviting, and the bed was very comfortable.
Stayed 1 night in Jun 2023
Response from Barry P on Jun 23, 2023
Dear Mark, We appreciate your great comments, and will continue to do our best to accommodate customers such as yourself. We thank you for your feedback and hope that you stay with us again. We are glad to hear that you had a wonderful experience, and appreciate the good remarks you made about us. Please Direct Message our establishment if you have any ideas as to how we can help make guest's stays more enjoyable. Thank You, Barry Patel

8/10 Good

cindy, Sebring

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pool not open. Breakfast items not available
Stayed 1 night in Jun 2023
Response from Barry P on Jun 23, 2023
Dear Cindy, Thank you for bringing these problems to our attention. We are sorry that you had a bad experience at our establishment. It is never our meaning to have to have guests not enjoy their stay. We at Super 8 Santee aim to make guests stays as enjoyable and bcomfortable as possible. We are going to do our best to continue to uphold the standards that guests want us to. We will be fixing the problems that you have stated and will continue to strive towards meeting and going above our guests needs. Once again thank you for bringing this to our attention and we are extremely sorry about this incident.

8/10 Good

Elaine

Traveled with partner
Older motel. Stay was ok
Stayed 1 night in May 2023
Response from Barry P on Jun 2, 2023
We appreciate your great comments, and will continue to do our best to accommodate customers such as yourself. We thank you for your feedback and hope that you stay with us again. We are glad to hear that you had a wonderful experience, and appreciate the good remarks you made about us. Please Direct Message our establishment if you have any ideas as to how we can help make guest's stays more enjoyable. Thank You, Barry Patel

2/10 Terrible

JOHN

Disliked: Cleanliness, staff & service, property conditions & facilities
It was a dump.
Stayed 1 night in May 2023
Response from Barry P on Jun 2, 2023
Thank you for bringing these problems to our attention. We are sorry that you had a bad experience at our establishment. It is never our meaning to have to have guests not enjoy their stay. We at Super 8 Santee aim to make guests stays as enjoyable and bcomfortable as possible. We are going to do our best to continue to uphold the standards that guests want us to. We will be fixing the problems that you have stated and will continue to strive towards meeting and going above our guests needs. Once again thank you for bringing this to our attention and we are extremely sorry about this incident.

10/10 Excellent

mike

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2023
Response from Barry P on Jun 23, 2023
Dear Mike, We appreciate your great comments, and will continue to do our best to accommodate customers such as yourself. We thank you for your feedback and hope that you stay with us again. We are glad to hear that you had a wonderful experience, and appreciate the good remarks you made about us. Please Direct Message our establishment if you have any ideas as to how we can help make guest's stays more enjoyable. Thank You, Barry Patel

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023
Response from Barry P on May 25, 2023
Dear Nancy, We appreciate your great comments, and will continue to do our best to accommodate customers such as yourself. We thank you for your feedback and hope that you stay with us again. We are glad to hear that you had a wonderful experience, and appreciate the good remarks you made about us. Please Direct Message our establishment if you have any ideas as to how we can help make guest's stays more enjoyable. Thank You, Barry Patel

6/10 Okay

Jose

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
You get what you pay for, was not horrible but also was not anywhere near the best
Stayed 5 nights in Apr 2023
Response from Barry P on Apr 17, 2023
We appreciate your great comments, and will continue to do our best to accommodate customers such as yourself. We thank you for your feedback and hope that you stay with us again. We are glad to hear that you had a wonderful experience, and appreciate the good remarks you made about us. Please Direct Message our establishment if you have any ideas as to how we can help make guest's stays more enjoyable. Thank You, Barry Patel

2/10 Terrible

Rebecca

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I don't normally complain but the only nice thing to say is , the stuff was veary nice and friendly. Everything else suck!!!! We just needed a place for a few hours to rest . Unfortunately everything esle in the area was booked. Rooms was old and needs a upgrade. The top bed blankets was dirty and stain, which was like that in bathroom and other parts of room. The T.V. didn't work right either. Like I said we just needed a place to rest our heads for a little bit to get through our last part of our trip. It would been nice to get a a good sleep in and be better rested 😌
Stayed 1 night in Apr 2023
Response from Barry P on Apr 11, 2023
Dear Rebecca, Thank you for bringing these problems to our attention. We are sorry that you had a bad experience at our establishment. It is never our meaning to have to have guests not enjoy their stay. We at Super 8 Santee aim to make guests stays as enjoyable and bcomfortable as possible. We are going to do our best to continue to uphold the standards that guests want us to. We will be fixing the problems that you have stated and will continue to strive towards meeting and going above our guests needs. Once again thank you for bringing this to our attention and we are extremely sorry about this incident.

6/10 Okay

Elizabeth, Erie

Traveled with family
Disliked: Property conditions & facilities
It was conveniently located. The parking was good.
Stayed 1 night in Mar 2023
Response from Barry P on Apr 6, 2023
Dear Elizabeth, We appreciate your great comments, and will continue to do our best to accommodate customers such as yourself. We thank you for your feedback and hope that you stay with us again. We are glad to hear that you had a wonderful experience, and appreciate the good remarks you made about us. Please Direct Message our establishment if you have any ideas as to how we can help make guest's stays more enjoyable. Thank You, Barry Patel

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Apr 2023
Response from Barry P on Apr 26, 2023
Dear James, We appreciate your great comments, and will continue to do our best to accommodate customers such as yourself. We thank you for your feedback and hope that you stay with us again. We are glad to hear that you had a wonderful experience, and appreciate the good remarks you made about us. Please Direct Message our establishment if you have any ideas as to how we can help make guest's stays more enjoyable. Thank You, Barry Patel

4/10 Poor

Alexandr

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Barry P on Apr 26, 2023
Dear Alexandr, Thank you for bringing these problems to our attention. We are sorry that you had a bad experience at our establishment. It is never our meaning to have to have guests not enjoy their stay. We at Super 8 Santee aim to make guests stays as enjoyable and bcomfortable as possible. We are going to do our best to continue to uphold the standards that guests want us to. We will be fixing the problems that you have stated and will continue to strive towards meeting and going above our guests needs. Once again thank you for bringing this to our attention and we are extremely sorry about this incident.Sincerely, Barry Patel

2/10 Terrible

Hud

Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Could not sleep. Stuffy. No A/C smelled like mold
Stayed 1 night in Mar 2023
Response from Barry P on Apr 6, 2023
Dear Hud, Thank you for bringing these problems to our attention. We are sorry that you had a bad experience at our establishment. It is never our meaning to have to have guests not enjoy their stay. We at Super 8 Santee aim to make guests stays as enjoyable and bcomfortable as possible. We are going to do our best to continue to uphold the standards that guests want us to. We will be fixing the problems that you have stated and will continue to strive towards meeting and going above our guests needs. Once again thank you for bringing this to our attention and we are extremely sorry about this incident.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Okay
The hotel was ok for one night. It is older and it shows. Breakfast was very limited. Again, it’s ok for one night.
Stayed 1 night in Mar 2023
Response from Barry P on Apr 6, 2023
Dear Anon, Thank you for bringing these problems to our attention. We are sorry that you had a bad experience at our establishment. It is never our meaning to have to have guests not enjoy their stay. We at Super 8 Santee aim to make guests stays as enjoyable and bcomfortable as possible. We are going to do our best to continue to uphold the standards that guests want us to. We will be fixing the problems that you have stated and will continue to strive towards meeting and going above our guests needs. Once again thank you for bringing this to our attention and we are extremely sorry about this incident.

8/10 Good

Randy

Stayed 1 night in Mar 2023
Response from Barry P on Apr 15, 2023
Dear Randy, We appreciate your great comments, and will continue to do our best to accommodate customers such as yourself. We thank you for your feedback and hope that you stay with us again. We are glad to hear that you had a wonderful experience, and appreciate the good remarks you made about us. Please Direct Message our establishment if you have any ideas as to how we can help make guest's stays more enjoyable. Thank You, Barry Patel

8/10 Good

Rhonda

Good enough, clean enough for a quick nights rest right off the interstate.
Stayed 1 night in Mar 2023
Response from Barry P on Mar 27, 2023
Dear Rhonda, We appreciate your great comments, and will continue to do our best to accommodate customers such as yourself. We thank you for your feedback and hope that you stay with us again. We are glad to hear that you had a wonderful experience, and appreciate the good remarks you made about us. Please Direct Message our establishment if you have any ideas as to how we can help make guest's stays more enjoyable. Thank You, Barry Patel

8/10 Good

Douglas

Liked: Cleanliness, staff & service, room comfort
Santee
Clean, comfortable older motel. Breakfast was limited but included a waffle maker.
Stayed 1 night in Mar 2023
Response from Barry P on Mar 21, 2023
Dear Douglas, We appreciate your great comments, and will continue to do our best to accommodate customers such as yourself. We thank you for your feedback and hope that you stay with us again. We are glad to hear that you had a wonderful experience, and appreciate the good remarks you made about us. Please Direct Message our establishment if you have any ideas as to how we can help make guest's stays more enjoyable. Thank You, Barry Patel

2/10 Terrible

Toronto

Business traveler
Disliked: Staff & service, property conditions & facilities
The door lock did not work, it just spin, so you had to keep the chain on the door. On my 3rd night, the hotel assigned my paid room to another guest, gave them a key to my room, the man opened the door and tried to come into the room. When I called the front desk, the manager said she was in her office, she didn't do it, she just made excuses. No offer to fix the problem, just she didn't do it. Would I recommend this hotel - absolutely NOT!
Stayed 4 nights in Mar 2023
Response from Barry P on Mar 21, 2023
Dear Toronto, Thank you for bringing these problems to our attention. We are sorry that you had a bad experience at our establishment. It is never our meaning to have to have guests not enjoy their stay. We at Super 8 Santee aim to make guests stays as enjoyable and comfortable as possible. We are going to do our best to continue to uphold the standards that guests want us to. We will be fixing the problems that you have stated and will continue to strive towards meeting and going above our guests needs. However, to correct this wrong we are willing to offer you a 20% discount, should you decide to give us another chance and stay with us again. Once again thank you for bringing this to our attention and we are extremely sorry about this incident.

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air condioners are so quiet.
Stayed 1 night in Mar 2023
Response from Barry P on Mar 21, 2023
Dear Mark, We appreciate your great comments, and will continue to do our best to accommodate customers such as yourself. We thank you for your feedback and hope that you stay with us again. We are glad to hear that you had a wonderful experience, and appreciate the good remarks you made about us. Please Direct Message our establishment if you have any ideas as to how we can help make guest's stays more enjoyable. Thank You, Barry Patel

6/10 Okay

Vanessa

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Condition was what I expected for the price. Staff had made a tired facility appear as clean as possible.
Stayed 1 night in Mar 2023
Response from Barry P on Mar 21, 2023
Dear Vanessa, Thank you for bringing these problems to our attention. We are sorry that you had a bad experience at our establishment. It is never our meaning to have to have guests not enjoy their stay. We at Super 8 Santee aim to make guests stays as enjoyable and comfortable as possible. We are going to do our best to continue to uphold the standards that guests want us to. We will be fixing the problems that you have stated and will continue to strive towards meeting and going above our guests needs. However, to correct this wrong we are willing to offer you a 20% discount, should you decide to give us another chance and stay with us again. Once again thank you for bringing this to our attention and we are extremely sorry about this incident.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stay was Okay
It was fine for a one night stay
Stayed 1 night in Mar 2023
Response from Barry P on Mar 21, 2023
Dear Anon, We appreciate your great comments, and will continue to do our best to accommodate customers such as yourself. We thank you for your feedback and hope that you stay with us again. We are glad to hear that you had a wonderful experience, and appreciate the good remarks you made about us. Please Direct Message our establishment if you have any ideas as to how we can help make guest's stays more enjoyable. Thank You, Barry Patel

8/10 Good

richard

Stayed 1 night in Mar 2023
Response from Barry P on Mar 27, 2023
Dear Richard, We appreciate your great comments, and will continue to do our best to accommodate customers such as yourself. We thank you for your feedback and hope that you stay with us again. We are glad to hear that you had a wonderful experience, and appreciate the good remarks you made about us. Please Direct Message our establishment if you have any ideas as to how we can help make guest's stays more enjoyable. Thank You, Barry Patel