Ratings based on 317 Verified Reviews

4.2 out of 5
97% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
by G L

Posted Jun 23, 2017 on Hotels
Comment from Hotel Management
Jul 4, 2017 by accueil, Hotel Management
Thank you
5 out of 5
by Josje

Parkingproblem

Posted Feb 20, 2017 on Hotels
Parking is really a problem. The staff, rooms and breakfast are good.
Comment from Hotel Management
Feb 23, 2017 by General Manager, Hotel Management
Dear guest, Thank you for your feedback regarding your recent stay in our hotel. I am glad that generally the services we provide were enjoyable. I also read with a particular attention your comment about the parking, I completely agree with you, this is explained by the fact that this area is free of charge. I hope that you would consider choosing our hotel for another stay whilst visiting Strasbourg. Kind regards, C. TRABELSI Hotel Manager
5 out of 5
by Elisa

Posted Jan 24, 2017 on Hotels
Comment from Hotel Management
Jan 28, 2017 by General Manager, Hotel Management
Chère Cliente, Merci beaucoup d’avoir pris le temps de partager votre expérience. Nous sommes ravis de découvrir à travers l'excellente note attribuée que vous avez été séduit par notre hôtel. Nous nous réjouissons de pouvoir vous accueillir à nouveau, pour un futur séjour. Cordialement, C. TRABELSI Directrice
4 out of 5
Recommended
for Everyone
by A verified traveler from annapolis

Great Location

Posted Dec 16, 2016
Pros: Location, Friendly and helpful staff.
Cons: Install a ( standing) wall mount for the bath. Hotels should consider the needs of travelers, not just locals.
Location: Short walk to the wonderful Old Town.
Nice quiet residential neighborhood. Very convenient to Old Town, about a 20 minute walk.
Comment from Hotel Management
Jan 28, 2017 by Direction, Hotel Management
Dear Guest, We would like to thank you for taking the time to note our Hotel after your stay. Your sincere compliments particularly touched us and will be relayed to our staff. It is also with particular attention that we read your comment about the bath. The hotel propose bath or shower, we invite you for your next stay to inform us your preference. We hope to have the pleasure of welcoming you again at the hotel des Princes. Yours sincerely, C. TRABELSI General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Good stay

Posted Nov 10, 2016
Pros: Location is good, staff are friendly and helpful, Speak English.
Cons: Nothing particular, but it would be great if they had some green vegetables in the breakfast.
Location: Strasbourg is a small city and well connected by tram and bus services. Every attractions are well accessed from this hotel.
Comment from Hotel Management
Dec 5, 2016 by C. TRABELSI, Hotel Management
Dear Guest, We thank you for sharing your feelings after your recent stay at the hotel des Princes. Your sincere compliments particularly touched us and will be relayed to our teams. We hope to have the pleasure of welcoming you again at the hotel des Princes. Yours sincerely, Catherine TRABELSI General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice and calm hotel

Posted Jul 29, 2016
Very well located in a residential area, close to the universities and other. The room was nicly decorated. There are free parking spots nearby. It would have been better if we had a fridge in the room.
Comment from Hotel Management
Aug 25, 2016 by General Manager, Hotel Management
Dear Guest, Many thanks for taking the time to leave your review following your recent visit to our hotel and for the nice note you gave us. We take in consideration your comment about a fridge in the room We hope to have the pleasure of welcoming you again at the hotel des Princes. Yours sincerely, C. TRABELSI
5 out of 5
by renato from michigan

nice place to stay

Posted Jul 22, 2016 on Hotels
great hotel, great staff, very nice breakfast parking is an issue
Comment from Hotel Management
Aug 25, 2016 by General Manager, Hotel Management
Dear Guest, Thank you for your kind comments and compliments. I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon. Kind regards, C. TRABELSI
3 out of 5
by Marie

This traveler left a rating score only Posted Jun 16, 2016 on Hotels
4 out of 5
by A verified traveler

Posted Jun 12, 2016 on Hotels
It is close to the EU institutions, walking distance, a quiet area, clean hotel, nice staff. Only negative was that wifi and tv signal regularly broke and they could not give a kettle to boil water for my own tea in the room (they brought hot water tho but it's not the same), they could only give a small ironing board to be put on the table (very inconvenient for ironing) and when stepping in from of the wardrobe, the floor made a noise and the wardrobe moved a bit. But it was still a comfortable stay.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jun 7, 2016 on Hotels