Ratings based on 1,982 Verified Reviews

4.3 out of 5
88% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Georgia, USA

great location, beautifully decorated, wonderful!!

Posted Nov 16, 2017
Pros: location, cleanliness, staff very helpful
Location: we could walk across the street to the stores and restaurants, was a great location!!
We were on a trip for our 22nd anniversary and Renaissance was very nice to remember us with a little wedding cake to celebrate our anniversary, what a nice surprise!! This hotel was great, would definitely recommend to stay here. The private island is the best, loved the pink flamingos and the iguanas!!
Comment from Hotel Management
Nov 16, 2017 by Parimal, Hotel Management
Dear Dana, Thank You for staying with us & sharing your vacation experience; well appreciated. Regards, Parimal Trivedi
4 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Girls Trip

Posted Nov 15, 2017
Overall enjoyed my stay. The shower leaked a bit onto the bathroom floor, and the one outlet to the left of the bed didn’t work. Other than that all good things to say. The private island is a must see. The bed was so comfortable. Had a beautiful ocean front view on the top floor. Wish there were chairs on the balcony to sit on but I fully enjoyed my stay. Would definitely comeback and recommend.
Comment from Hotel Management
Nov 15, 2017 by Parimal, Hotel Management
Dear Monica, Thank You for staying with us & sharing your vacation experience; well appreciated. Regards, Parimal Trivedi
5 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Great location.

Posted Nov 14, 2017
Pros: Location,location,location
Staff was great. Especially liked the private island.
Comment from Hotel Management
Nov 14, 2017 by Paul Gielen, Hotel Management
Dear Kitty, thank you for your feedback and time spend with us. Hope to see you back soon!
4 out of 5
Recommended
for Families
by A verified traveler from Canada

big pool, nice beach, great for kids

Posted Nov 14, 2017
Pros: The large pools and walled-in beach area were great for kids. The rocks walling in the beach really kept down the waves.
Cons: there were some minor repairs needed in the room (paint chips, a cracked tile, etc.)
Location: walking distance to shopping and restaurants downtown
The hotel and facilities were great for families. The private island was a nice excursion without any extra cost. The resort was up-scale without being pretentious.
Comment from Hotel Management
Nov 14, 2017 by Paul Gielen, Hotel Management
Dear Carol, thank you for your feedback. Happy to hear that you had a nice time with us. We are working on the minor details. Hope to see you back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Wichita Kansas

RELAXING AREA WITH A PRIVATE BEACH WITH FLAMINGOS

Posted Nov 12, 2017
Relaxing hotel with a private beach where you can feed flamingos and iguanas from your hand. Walking distance to downtown shopping, 2 casinos and, a shopping mall across the street. The staff at renaissance were fantastic. They treat you as if you you have been there many times even though this was our first time. Did some snorkeling with the Jolly Pirates group and had the time of our life. All in all, this whole island is the friendliest island I have ever visited. Had great restaurants and great bars by the swimming pool. The sister resort has a superb all you can eat seafood restaurant and a great steakhouse. We bought the all inclusive package and never paid a dime while at the resort for any food or drink. Will return next year and stay at this resort again.
Comment from Hotel Management
Nov 13, 2017 by Paul Gielen, Hotel Management
Dear Fuzzibob, Thank you for your feedback. We are happy to hear that you had a fantastic stay with us. We hope to see you back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from NYC

Outstanding experience

Posted Nov 12, 2017
Beautiful resort with professional staff, right in the heart of Aruba… Centrally located… Really enjoyed their private island… Would recommend staying in the suites
Comment from Hotel Management
Nov 14, 2017 by Paul Gielen, Hotel Management
Dear Irishmyles, Thank you for your feedback. Happy to read that you enjoyed the Private Island. We hope to see you back soon!
2 out of 5
by A verified traveler from NY

Allure is the high end stores. Casino is outdated

Posted Nov 11, 2017
Pros: The gym was nice
Cons: The A/C system needs to be serviced. The air smells of mold in the rooms. The showers leak ALL over the floor. The common areas dirty
Location: Very busy. Heavy traffic . Hard to cross the streets.
I have stayed at better for less than the cost of this one.
Comment from Hotel Management
Nov 13, 2017 by Paul Gielen, Hotel Management
Dear Christine, Thank you for your feedback and honesty. Sorry to read that your stay was not what you expected, I will address this immediately. We do hope to see you back in the future.
4 out of 5
Recommended
for Everyone
by A verified traveler from East Longmeadow, Ma

good location

Posted Nov 8, 2017
Pros: location
Cons: The food
Location: close to down town, the airport and good resturants
We had a very nice time. The 2 hotels are close to the beach and down town
Comment from Hotel Management
Nov 8, 2017 by Paul Gielen - General Manager, Hotel Management
Dear Jan, Thank you so much for your time spend with us and your feedback. We hope to see you back soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from delaware

Great ladies get away

Posted Nov 8, 2017
Pros: The staff of the hotel were always very willing to help us, with information or to accommodate a request.
Cons: The canal wasn't being used so we had to cross a very busy street to get to the boat launch. We assume that was temporary and will be fixed.
Location: We found some great restaurants on the other side of the island. We took taxis where we wanted to go.
We loved the private island with the beautiful flamingos. Such a delight to take the boat each day across to the wonderful beach with hammocks and lunge chairs. Kit was so pleasant.
Comment from Hotel Management
Nov 10, 2017 by Paul Gielen - General Manager, Hotel Management
Dear Barb, Thank you so much for your feedback. In terms of the canal, it has to do with the sea level. If the sea level is low, unfortunately our water taxi can't enter the canal. We are very happy to hear about your great experience on the Private Island. We hope to see you back soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 30, 2017
We really loved hotel. Very friendly stuff, good service. The only thing was not perfect is smell from bed sheets. Great food, especially during dinner.Privet island is the blast.
Comment from Hotel Management
Oct 30, 2017 by Parimal, Hotel Management
Thank You for sharing your recent vacation experience at our Resort; well appreciated. Regards, Parimal Trivedi