Ratings based on 245 Verified Reviews

3.5 out of 5
71% of guests recommend
3.8 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Malaysia

Good location

Posted Dec 13, 2017
In between DohbyGhaut & Somerset MRT Stations on Orchard Road makes it convenient to go anywhere in Singapore
3 out of 5
Recommended
for Everyone
by A verified traveler from PJ, Malaysia

Good location

Posted Nov 27, 2017
Pros: Location
Cons: Water pressure low.
Location: Shopping, museum, food aplenty
The location of this hotel is its plus point. Just a few steps away from Orchard road and very accessible by MRT. A great place for those who want to shop.
Comment from Hotel Management
Nov 30, 2017 by Reservation Team, Hotel Management
Dear Value Guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
3 out of 5
Recommended
for Everyone
by A verified traveler from singapore

Short stop over

Posted Nov 23, 2017
Great location. Very noisy. Bath dangerous to get in and out to shower. Very small room. Was ok.
Comment from Hotel Management
Nov 30, 2017 by Reservation Team, Hotel Management
Dear Value Guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
3 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Nice hotel but stay away from the disco

Posted Nov 18, 2017
Pros: Great WiFi Great location Breakfast was included and of a good quality
Cons: Better gym Water in the gym
Location: Near Orchard rd shops
I was traveling for work and was placed in a top floor facing the west. Everything was good until 10pm and the sound of the night club started to doof doof into the room. The hotel staff moved me at 2am when I could stands it no more. The hotel has the best hotel WiFi but ask for an extra key as all the power and internet shuts down the minute you remove the key
Comment from Hotel Management
Nov 22, 2017 by Reservation Team, Hotel Management
Dear Value Guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! All of us at the Hotel Grand Central, Singapore look forward to welcoming you back to our property on your next visit to Singapore which will give us the opportunity to be of service to you again.
5 out of 5
Recommended
for Everyone
by A verified traveler from MACKAY QLD AUSTRAILA

Great Location

Posted Nov 9, 2017
the hotel is in a great location the mrt train station was just a short walk away , the buffet breakfast was very good a large variety of food .The pool was very with great city views the staff were good and your room is cleaned every day .The motel is close to some street venders and the food is quite good and are open 5pm to 5am
Comment from Hotel Management
Nov 16, 2017 by Reservation Team, Hotel Management
Dear Value Guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
5 out of 5
Recommended
for Everyone
by A verified traveler from Perth Western Australia

Great option to Orchard Road, better value

Posted Nov 3, 2017
Pros: Great location, close to Orchard Roads facilities
Location: Orchard Road transport, food and shopping
We thoroughly enjoyed Singapore. The Hotel Grand Central was a great base, as you have the convenience of the buses and metro on Orchard Road, just a block away, and more money to spend on doing the things you want to. There is a great selection of food close by.
Comment from Hotel Management
Nov 16, 2017 by Reservation Team, Hotel Management
Dear Value Guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
3 out of 5
by A verified traveler

Posted Oct 23, 2017
Check-in and check-out process was fast. Cleaning staff were courteous and would greet you. Amenities aren't so special. Not much going on for value for money.
Comment from Hotel Management
Nov 14, 2017 by Reservation Team, Hotel Management
Dear Value Guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
3 out of 5
Recommended
for Everyone
by A verified traveler from Bangkok

Nice location.. Abit small room.. No tea /coffee

Posted Oct 18, 2017
I expected the room to be bigger.. No complimentary tea/coffee in room.. Overall.. OK for facilities.. Great location no doubt.. I personally expected more
Comment from Hotel Management
Nov 14, 2017 by Reservation Team, Hotel Management
Dear Value Guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!
4 out of 5
Recommended
for Everyone
by A verified traveler

Singapore F1

Posted Oct 16, 2017
Pros: Cleanliness and location
Location: Close to Orchard road and MRT.
Hotel room itself is a bit dated, but very clean and well serviced. The hotel staff are very helpful. Didn't spend too much time at the hotel, but it served a purpose. Still waiting for my $100 SG deposit to be refunded, and its now a month since my visit.
Comment from Hotel Management
Nov 20, 2017 by Reservation Team, Hotel Management
Dear Value Guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Kindly check with your bank statement.
3 out of 5
by A verified traveler from Bangkok, Thailand

Not very good

Posted Oct 9, 2017
Pros: Nothing
Cons: Everything
Location: Convenient for Orchard Road shopping. The No.1 attraction of Singapore is a visit to the Botanic Gardens and these are easily accessible by MRT.
Do not bother including breakfast in your booking - it is very poor (e.g. rubbery fried eggs and wooden tasting frankfurters; pastries that appeared to be several days old; burnt coffee). In the room, nothing in the mini-bar, and the TV channels had nothing of interest for this English speaker.
Comment from Hotel Management
Nov 20, 2017 by Reservation Team, Hotel Management
Dear Value Guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! It is very encouraging for us to receive such feedback from you which gives us the drive to strive even harder for excellence in our service.