Ratings based on 2,527 Verified Reviews

4.3 out of 5
91% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Brunei

Great hotel in great location

Posted Dec 13, 2017
Great hotel with friendly staff. Room given was very good for a short stay. Restaurant is crowded most of the time though
3 out of 5
by A verified traveler

Posted Dec 12, 2017
We were disappointed with the hotel facilities. Only a buffet restaurant and no proper bar. Great location though.
3 out of 5
by A verified traveler from uk

Nice hotel but some aspects need explanation

Posted Dec 9, 2017
Pros: Nice public rooms
Cons: Provide robes for to & from gymn
Location: Orchard road shopping
Prides itself on being halal with predictable attitude to alcohol. Minibar softs only etc. Swimming pool/gymn on 5th floor but no robes supplied for to and fro. Limited changing facilities too. 6.30 am departure meant missed breakfast.
3 out of 5
Recommended
for Everyone
by A verified traveler from Kuala Lumpur

Proximity to Orchard Road

Posted Dec 5, 2017
I stayed a night in Royal Plaza as it was one of the closest hotel to the starting pen at the Standard Chartered Singapore Marathon 2017. Very convenient.
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Excellent hotel at a great price

Posted Dec 3, 2017
Pros: Excellent location; close to everything: great shopping, restaurants, MRT; excellent dining, with excellent complimentary buffet breakfast
Cons: Excellent; keep up the great work.
Location: Great location, walking distance to several big shopping malls, especially ION Orchard
Spacious, comfortable room; very clean and quiet, with complimentary mini bar. Just Excellent
3 out of 5
by A verified traveler from Sydeny

Good location but has seen better days

Posted Dec 3, 2017
Great location for Orchard Road shopping, but the facilities have seen better days. Friendly and efficient reception and concierge but my room was dull and dated. The hotel foyer is impressive, but it pretty much stops there. The pool area is old, the timber deck varnish peeling and the sun loungers sagging and in need of replacement. The pool bar/Cafe has been closed and you have to phone for service. Pan Pacific, nearby is better and similar price.
5 out of 5
Recommended
for Everyone
by A verified traveler from singapore

Nice hotel in the heart of Orchard Road. Near to a

Posted Nov 27, 2017
Friendly staff and great room. Clean with great facilities.
5 out of 5
Recommended
for Everyone
by A verified traveler

close to the shopping place.

Posted Nov 25, 2017
overall great experience , except some of the staff look very serious.
3 out of 5
by A verified traveler from Manchester UK

In an excellent location.

Posted Nov 22, 2017
Pros: I liked it’s convenient location and the mouth-watering evening buffet.
Cons: Definitely the decor, in my room at least.
Location: The location was superb and handy for shops and all the attractions Singapore has to offer.
I chose the hotel for its location which was extremely convenient for the MRT and also buses. The air-con was efficient, the bed comfortable with pristine white bedcovers but I felt the room could do with updating as the colour of the decor was dreary and dated. The staff at reception were very pleasant and helpful.
5 out of 5
Recommended
for Everyone
by A verified traveler from Aberdeen, Scotland

Close to Orchard Street

Posted Nov 21, 2017
Excellent location close to shops and plenty choice of restaurants close by. MRT station at Orchard within easy walking distance. Hotel clean with good facilities. Friendly, helpful staff. Would stay here again.