Ratings based on 3,555 Verified Reviews

4.3 out of 5
93% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Australia

Posted Oct 9, 2017
I have already completed this survey. To repeat myself, the was a disappointment no arm chairs, the view was a concrete pad. I feel that Expedia need to revisit the hotels they recommend as the photos bely the reality
4 out of 5
Recommended
for Everyone
by A verified traveler from england

Good hotel close to many sights and amenities

Posted Oct 7, 2017
Nice clean and tidy hotel. Comfy rooms. Friendly helpful staff. Was allowed to check in early which was great after a long flight.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, good location

Posted Oct 3, 2017
The facilities in the room are good. I like the coffee and free minibar and good location in Orchard road.
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Hotel very convenient and luxurious

Posted Oct 2, 2017
Pros: Location and luxury. Rooms very large and comfortable.
Cons: Discounted breakfasts would have been nice or even discounts for meals in general.
Location: Shopping, mrt and eating places very convenient.
Great hotel in good location. Food courts, shopping and MRT nearby was fantastic. The offer of free minibar was excellent and just made the stay extra enjoyable. Cinema almost next door and grab a quick movie as well which was nice.
5 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Great hotel in the heart of city

Posted Sep 10, 2017
Great hotel and mini bar was bonus as you didnt have to find places to buy water and soft drink
5 out of 5
Recommended
for Everyone
by A verified traveler from Aliso Viejo, CA

Good Hotel in a good location

Posted Sep 4, 2017
We enjoyed our stay at this hotel. The location was great (near 2 very good restaurants). The staff was great!
5 out of 5
Recommended
for Everyone
by A verified traveler from Calgary

Good location

Posted Aug 29, 2017
Reception and concierge beyond expectations Will definitely return again I am a regular whenever in Singapore
2 out of 5
by A verified traveler from Melbourne

Dissapointing

Posted Aug 27, 2017
Pros: Location
Cons: Desperatly needs a revamp .not 5 star
Location: Central location close to train and Orchard rd shops
Great location but the hotel desperatly needs a revamp.Pool area very sad and shaby.staff were very friendly and helpfull .
5 out of 5
Recommended
for Everyone
by A verified traveler from Perth

Close to shops and train station and buses

Posted Aug 25, 2017
Pros: Breakfast and afternoon tea. The bed and doona were so comfortable
Location: Location close to all shops. Train station nearby. Very safe on the streets
Very nice hotel close to shops and train station. Lots of people around in the hotel and very friendly. Beautiful breakfast with so much variety.
4 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

Nice hotel, great location.

Posted Aug 22, 2017
Didn't really experience any staff apart from check in. Nothing particularly wrong with the place but could do with a bit of a refresh. Great location and free 'mini bar' (4 cans of drink and some juice) was very handy.