Ratings based on 3,555 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Australia
Posted Oct 9, 2017
I have already completed this survey. To repeat myself, the was a disappointment no arm chairs, the view was a concrete pad. I feel that Expedia need to revisit the hotels they recommend as the photos bely the reality
for Everyoneby A verified traveler from england
Good hotel close to many sights and amenitiesPosted Oct 7, 2017
Nice clean and tidy hotel. Comfy rooms. Friendly helpful staff. Was allowed to check in early which was great after a long flight.
for Everyoneby A verified traveler
Nice hotel, good locationPosted Oct 3, 2017
The facilities in the room are good. I like the coffee and free minibar and good location in Orchard road.
for Everyoneby A verified traveler from Melbourne
Hotel very convenient and luxuriousPosted Oct 2, 2017
Pros: Location and luxury. Rooms very large and comfortable.
Cons: Discounted breakfasts would have been nice or even discounts for meals in general.
Location: Shopping, mrt and eating places very convenient.
Great hotel in good location. Food courts, shopping and MRT nearby was fantastic. The offer of free minibar was excellent and just made the stay extra enjoyable. Cinema almost next door and grab a quick movie as well which was nice.
for Everyoneby A verified traveler from Australia
Great hotel in the heart of cityPosted Sep 10, 2017
Great hotel and mini bar was bonus as you didnt have to find places to buy water and soft drink
for Everyoneby A verified traveler from Aliso Viejo, CA
Good Hotel in a good locationPosted Sep 4, 2017
We enjoyed our stay at this hotel. The location was great (near 2 very good restaurants). The staff was great!
for Everyoneby A verified traveler from Calgary
Good locationPosted Aug 29, 2017
Reception and concierge beyond expectations Will definitely return again I am a regular whenever in Singapore
by A verified traveler from Melbourne
DissapointingPosted Aug 27, 2017
Cons: Desperatly needs a revamp .not 5 star
Location: Central location close to train and Orchard rd shops
Great location but the hotel desperatly needs a revamp.Pool area very sad and shaby.staff were very friendly and helpfull .
for Everyoneby A verified traveler from Perth
Close to shops and train station and busesPosted Aug 25, 2017
Pros: Breakfast and afternoon tea. The bed and doona were so comfortable
Location: Location close to all shops. Train station nearby. Very safe on the streets
Very nice hotel close to shops and train station. Lots of people around in the hotel and very friendly. Beautiful breakfast with so much variety.
for Everyoneby A verified traveler from Sydney
Nice hotel, great location.Posted Aug 22, 2017
Didn't really experience any staff apart from check in. Nothing particularly wrong with the place but could do with a bit of a refresh. Great location and free 'mini bar' (4 cans of drink and some juice) was very handy.