Ratings based on 188 Verified Reviews

3.6 out of 5
78% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from australia

Needs to be undated

Posted Aug 23, 2017
The hotel was very old and the breakfast was horrible
4 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne

Great location- close to all amenities.

Posted Apr 14, 2017 on Wotif
We loved our stay at Somerset Liang Court. Our apartment was very spacious, clean and well set up. Highly recommended.
3 out of 5
by Peter

Good apartments but location was changed on us

Posted Mar 13, 2017 on Hotels
Upon arrival to the airport we were informed that we had been moved to another set of apartments owned by the same company. The area was ok but not as good as where we had planned to stay, and there was no clear explanation or even acknowledgement that they had done something wrong. Be careful to check that you are actually confirmed to stay where you are booked!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Perth, Western Australia

Fantastic

Posted Jan 24, 2017 on Wotif
Was extremely pleased with our stay at Somerset Orchard. Fantastic location, lovely staff,and spacious apartment. It is an older hotel but well maintained. Highly recommended for families
Comment from Hotel Management
Jan 26, 2017 by With Heartfelt Appreciation, Hotel Management
Dear Teri, Greetings from your friendly team at Somerset Orchard! We are delighted you had a wholly enjoyable and comfortable stay at our serviced residence and our spacious apartment was ideal for your stay requirements. All of us are truly appreciative by your lovely compliment for our service and your kind mention really inspires all of us to always strive for service excellence. We sincerely hope you will now make Somerset Orchard your choice lodging whenever your travels bring you back to Singapore. It has been our great pleasure and privilege being of service to you. We earnestly look forward to welcoming you back and hosting you again. Thank you for your valued support. Kind regards, Cynthia Lim, Resident Relations Manager
4 out of 5
by Lia

Posted Jan 22, 2017 on Hotels
The location is very good... around shopping mall
Comment from Hotel Management
Jan 26, 2017 by General Manager, Hotel Management
Dear Lia, Greetings from the team at Somerset Orchard! We are thrilled to learn you had an enjoyable and comfortable stay at our serviced residence. All of us are truly happy you have found our central location along bustling Orchard Road ideal for your recent holiday in Singapore and we sincerely hope you will make our residence your choice lodging whenever your travels bring you back. It has been our great pleasure hosting you at Somerset Orchard and we truly look forward to welcoming you back for another enjoyable and comfortable stay with us soon. Thank you for your valuable support. Kind regards, Cynthia Lim, Resident Relations Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Horley, Surrey

Very central and convenient location

Posted Jan 22, 2017
The Somerset Orchard Hotel was very nice, with all the facilities that you may require. It was not made obvious during booking that these are apartment rooms and not standard hotel rooms. That being said the extra space was very welcome and the exceptional location made getting to and from all the sights very easy.
Comment from Hotel Management
Jan 24, 2017 by With Heartfelt Appreciation, Hotel Management
Dear Ian, Greetings from the team at Somerset Orchard! We are heartened to learn you had an enjoyable and comfortable stay at our serviced residence and our spacious apartment had pleasantly surprised you. All of us are happy you have found our strategic location at Orchard Road both convenient and ideal for your recent holiday in Singapore. We sincerely hope to welcome you back for several more stays with us. It has been our great pleasure hosting you and we earmestly look forward to being of service to you again soon. Thank you. Kind regards, Cynthia Lim, Resident Relations Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

Great location!

Posted Jan 22, 2017
Pros: Clean, friendly and convenient
Cons: Drainage in the bathroom
Location: Tourist centre nearby to access information, close to Orchard Rd shopping precinct, close to many eating and drinking venues
We were looking for apartment style accommodation, something convenient to the tourist areas. Somerset was it, the pool was great also!!
Comment from Hotel Management
Jan 25, 2017 by With Heartfelt Appreciation, Hotel Management
Dear Chris, Greetings! Thank you for choosing our serviced residence for your recent holiday in Singapore. All of us are truly heartened to learn you have enjoyed your stay and our fully-equipped apartment was suitable for your stay requirements. We sincerely apologise for any inconvenience caused to you by the drainage. Kindly be advised we have since carried out the necessary corrective works in the 2-bedroom Deluxe apartment you had stayed in and we sincerely thank you for your valuable feedback which you provided in your post-stay survey. It has been our great pleasure being of service to you and all of us sincerely look forward to welcoming you back in the near future. Thank you for your valuable support. Kind regards, Cynthia Lim, Resident Relations Manager
4 out of 5
by A verified traveler

Posted Jan 18, 2017 on Hotels
Comment from Hotel Management
Jan 26, 2017 by General Manager, Hotel Management
Dear Valued Resident, Greetings! Thank you for choosing Somerset Orchard! We are indeed heartened to note you had an enjoyable and comfortable stay at our serviced residence. It has been our great pleasure being of service to you and all of us earnestly hope to welcome you back for sevarl stays with us. Thank you. Kind regards, Cynthia Lim, Resident Relations Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to city centre so transportation was too eas

Posted Jan 17, 2017 on Lastminute
Wasn't bad , obviously brake fast included not enough room for having it
4 out of 5
Recommended
for Everyone
by A verified traveler from Australia

A wonderful experience

Posted Jan 17, 2017 on Wotif
Pros: the friendly and helpful staff
Cons: I think the breakfast area can be improved upon. We went for breakfast but could not find a place to as there were only very limited number of tables.
Location: Shops,shops, shops and food, food food!!!
Better than I expected,very friendly and helpful staff. Real value for money and amenities were close at hand e.g. money changer, laundry service (even though apartment had washing machine), 24 hour food stalls just outside entrance ,shopping centers at doorstep, and many other eating venues.