Great Hotel pity about the staff
Posted Sep 11, 2012
The hotel is great and has great facilities. However,most of the staff don't speak any English at all, and the level of English of those that do speak it is extremely limited.When I tried to check in I was told that Expedia had not paid for the hotel and wanted to charge me again.To try and sort this out took over two hours to sort out. Never the less on checking out they told me I had to pay for one nights stay.This was eventually sorted out again.You cannot even order food or drinks verbally everything has to be through sign language.There is nothing for a Westerner in this area of China unless you are travelling on business/Conference . Would not return to the area unless I had to.