Ratings based on 1,440 Verified Reviews

4.2 out of 5
90% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from Oregon

Great place to stay

Posted Nov 9, 2017
It was clean and comfortable. Even though it is in a busy area it is very quiet. Enjoyed our stay.
Comment from Hotel Management
Nov 20, 2017 by Asst. General Manager, Hotel Management
Thank you for staying with us and writing a review about our hotel. I hope the next time you are in Portland you will stay with us again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 7, 2017
- Extremely enjoyable stay - Friendly staff - Clean room
Comment from Hotel Management
Nov 20, 2017 by Asst General Manager, Hotel Management
Thank you for staying with us and writing a review about our hotel. I hope the next time you are in Portland you will stay with us again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 7, 2017
Little noisy with road traffic,otherwise comfortable
Comment from Hotel Management
Nov 20, 2017 by Asst. General Manager, Hotel Management
Thank you for staying with us and writing a review about our hotel. I hope the next time you are in Portland you will stay with us again.
5 out of 5
Recommended
for Everyone
by A verified traveler from California

Great stay.

Posted Nov 1, 2017
My family of 5 stay here for two days. We attended an Anime Convention just a short walk from hotel. Hotel was near restaurants and very convenient. Hotel staff was extremely nice. Valet was a plus for me. Parking and pay meters are a hassle. Great place to stay.
Comment from Hotel Management
Nov 28, 2017 by Asst. General Manager, Hotel Management
Thank you for staying with us. We hope you will stay with us again the next time you are in Portland.
4 out of 5
Recommended
for Everyone
by A verified traveler from chicago

Nice middle of road place

Posted Oct 27, 2017
Pros: The people.
Cons: Fabric softener for towels and something to scrub tubs clean... I did not use maid service but I wanted to clean tub.
Location: There is a bus nearby, Dennys, Red Robin, Subway, it is nice area.
It is a 7 dollar lyft ride from Amtrak . They have a shuttle service. The. Staff was very nice. The restaurant was ok but it was close to several places to eat and public transportation. The bed was super comfy. The shower was very deep but the tub did not look clean enough to bathe in. The towels were often scratchy. I would go back just bring my own towel so I could use the nice indoor pool!
Comment from Hotel Management
Nov 20, 2017 by Asst General Manager, Hotel Management
Thank you for writing about our hotel. I apologize about the issues that occurred during your stay. Besides the bus we are also 2 blocks from the light rail and 1 block form the street car. We hope the next time you are in the area you will stay with us again.
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle, WA

Convenient if going to Moda Center

Posted Oct 26, 2017
This location is pretty close to the Moda Center. The staff was very friendly. The room was clean but definitely needed some updating (old red velvet couch, chipping paint in bathroom, chipping paint on door knob). Overall we had a pleasant stay.
Comment from Hotel Management
Nov 26, 2017 by Asst General Manager, Hotel Management
Thank you for your comments on Expedia. We hope you will stay with us again the next time you are in Portland.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good staff

Posted Oct 26, 2017
This hotel fee was good deals!! Beautiful I will book a this hotel next time again .
Comment from Hotel Management
Nov 26, 2017 by Asst General Manager, Hotel Management
Thank you for your comments on Expedia. We hope you will stay with us again the next time you are in Portland.
5 out of 5
Recommended
for Everyone
by A verified traveler from Walla Walla, WA

Close to downtown attractions

Posted Oct 24, 2017
Within walking distance of dozens of places to eat and shop. Very helpful and friendly staff. They will even loan you an umbrella!
Comment from Hotel Management
Nov 28, 2017 by Asst. General Manager, Hotel Management
Thank you for staying with us. We hope next time you come back to Portland you will stay with us again.
3 out of 5
by SUSAN

Average place but not average price

Posted Oct 19, 2017 on Hotels
Plumbing dated.. water temp doesn't get hot during showering. Warm.. faucet pressure weak. Room dated.. location close to moda center which is why I picked this place.
Comment from Hotel Management
Nov 26, 2017
I apologize about the issues with your room. In the future if you have problems with your room please let the front desk know so we can get the issue fixed for you right away. We also will be starting our renovation this winter and all of the rooms will be getting updated. I hope the next time you are in Portland you will give us a second chance to impress you.
5 out of 5
by Charles

Posted Oct 18, 2017 on Hotels
Comment from Hotel Management
Nov 26, 2017
Thank you for your comments on Expedia. We hope you will stay with us again the next time you are in Portland.