Expected a little better
Posted Jul 22, 2016 on Hotels
The room wasn't too bad, but just know that the one we stayed in only had a stand up shower. It also had a slight smell to it, nothing too serious. When we went down to enjoy the pool,there sauna was nothot enough. It was barely on and if you wanted to turn up the temperature, you couldn't since they covered it up. Also, no jacuzzi in the pool area. It was a bummer.
Comment from Hotel Management
Oct 5, 2016 by General Manager, Hotel Management
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping and maintenance team. We do hope you give us another chance as we will definitely improve our services.