Wonderful property and staff from start to finish, with individualized attention. The director of guest services, Matthias, is personable and attentive, and seems to look out for each and every guest's needs! He oversees a staff that is uniformly pleasant, smiling, and always willing to help. Well maintained grounds. Two beautiful and spotless pools. The beach is as perfect as the pictures, and the water was turquoise and warm. Food and drink service on the beach and at the pools is delicious and prompt, thanks to the pleasant and hard-working attendants. Special shout out to Carla and Amy at the beach and pool, as well as Sarabhi, and Thico (spelling?) at the front entrance. Use of non motorized beach equipment is complementary, as is use of the well kept grass tennis courts. The fitness center is spotlessly clean and up to date, with a large variety of weight machines as well as treadmills, stair steppers, and ellipticals. (Never used the TechnoGym equipment before, but I really liked it. Very ergonomic.) Only facet of our stay that fell a short of expectations was dinner at L'Oursin, the property's fine dining experience. The setting is perfect, but the food and service didn't live up to the rest of our stay, which was an overall exceptional experience. Thank you!