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Reviews of Apartamentos Palmera Beach

2 out of 5
Apartamentos Palmera Beach
Avenida de Francia, 15, Urbanizacion Mil Palmeras, Orihuela, Alicante

Reviews

7.4

Good

Rating 10 - Excellent. 25 out of 154 reviews" "
Rating 8 - Good. 68 out of 154 reviews" "
Rating 6 - Okay. 42 out of 154 reviews" "
Rating 4 - Poor. 14 out of 154 reviews" "
Rating 2 - Terrible. 5 out of 154 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

Anthony

Traveled with family
No wifi and restaurant and bar closed most of the
No wifi in rooms and only in reception.. bar and restaurant closed most evenings .. pool closed .. Access to wifi was a real problem for me and needing to sit in reception to do my work was very inconvenient. Furniture in rooms very uncomfortable.. Located in a good area but this time of the year most places are closed
Stayed 4 nights in Oct 2022

8/10 Good

Clare

Traveled with family and small children
I liked the staff in the lunch/dinner rooms. Always friendly. Not all reception staff were friendly. Why do they allow dogs? Dog poo all around perimeter of building and incessant barking from one particular dog on a couple of nights. Young lad smoking around pool and rolling a joint, told by one of the managers to smoke it in the area at the back of the pool. Have stayed here previously and I feel like the place is not as good as it was. The pool area was not particularly clean and the pool didn’t appear to be cleaned regularly.
Stayed 7 nights in Jul 2022

10/10 Excellent

Elba

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We have a great time in this property. Two bedroom apartment was great stay with the ocean view. Spacious and well equipped with kitchen utensils and a great balcony. Off season stay in December was very quiet as we were looking for.
Stayed 1 night in Dec 2021

6/10 Okay

Rory

Traveled with family
Disliked: Cleanliness
Family Break- nice but things could be better!
The hotel is located beautifully, just beside two amazing and safe beaches. The hotel is in need of some TLC, overall it was ok, we stayed as a family of 4,kids lamented the lack of WIFI but it was welcomed overall! The most frustrating thing was the hotel is advertised with a restaurant and breakfast facilities. There is no food available onsite!! Staff in the main are really nice and the ladies on the front desk are very helpful. While COVID standards are placed in plain site, there is little or no observance. Hand sanitizer is placed around the property, however, most were empty for the 7 days we were onsite, little or no social distancing around the pool and zero enforcement in place. Despite all of these things, we would stay again!
Stayed 7 nights in Jul 2021
Response from Gerencia on Aug 12, 2021
Muchas gracias por su comentario.

4/10 Poor

Randi

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2019

4/10 Poor

Verified traveler

Traveled with family
Disliked: Amenities, property conditions & facilities
Pool well looked after. However extremely loud music day and evening till after midnight. People/staff messing in pool until 1am. Remove all yr own rubbish to local collection point(not on grounds)mop/sweep and change yr own beds and . Younger staff clueless! Some other slightly older staff very nice. Broken patio door/wardrobe door/lamp/rusty fridge/couches in hallways. Was given tiolet roll in hallway to take to our room as they dont replace it. I cannot believe how this place has changed since a few yrs ago.
Stayed 7 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a lovely spacious apartment with a wonderful view. Great having a kitchen for ourselves to be self sufficient when visiting family nearby. Excellent parking.
Stayed 2 nights in Jan 2019
Response from Manager on Feb 26, 2019
Dear Customer, Thank you for your comments. I am very happy to hear that you have enjoyed your stay with us. I hope your next stay is around the corner. Call us if there is something we can help you with. Best regards!

10/10 Excellent

mario, UK

Liked: Staff & service, property conditions & facilities
Nice hotel you have to walk to the beach
The room was clean and tidy the room didn't get changed in the week i was there it a ten minute walk to the beach and you have to walk up the hill to get back to hotel not a problem for able people.
Stayed 5 nights in Sep 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, room comfort
First room had a certain sewage smell and cockroaches. reception staff are not monitored in any way. Breakfast, stale pastries etc... Outside reception area no one cleans anything, overflowing bins, cig butts dirty tables full of used glasses,, I would never recommend or return to this hotel to anyone *Hotel was full so its not like they have no income to improve the structure etc.... Manoli Hotels is racking in the Euros and spending it somewhere else but not @Apartamentos Palmera Beach.
Stayed 14 nights in Aug 2017

2/10 Terrible

jose, cardiff

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a nice hotel...
Smells of sewage in the first room we were given, also found dead cockroach in one of the bedrooms. Woke up at 4 am went to toilet to be met by a strong S**t smell which almost made me puke on the spot. we got moved to another room which was almost acceptable.. this hotel is basically run very very badly, no one is in charge the staff do what they want to do when they want to do it. You have been warned. would not go back even for free...
Stayed 14 nights in Aug 2017

10/10 Excellent

clarey, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for beach and resort amenities
Arrived around 11am for check in at 5pm. We had booked 3 rooms and were able to get into 1 immediately, the other 2 were available at 3pm and 5pm. They were next door to each other which was very convenient for us. Clean rooms and we were given 3 lots of clean towels over the 6 nights we were there. The sheets were changed once during this period. The hotel staff were friendly and very helpful. There was a welcome pack that if I had read on the first day I arrived I would have found it very useful. Pool was big enough and clean. Would have preferred it if the pool had opened earlier as we had 5 children under 6 with us and they still wake up early. Nevertheless thoroughly enjoyed our stay and would definitely stay again. We having been visiting Mil Palmeras for many years and this was our first experience in a hotel.
Stayed 6 nights in Jul 2017

6/10 Okay

Michelle

Liked: Cleanliness, staff & service
Ok for a night or two
This hotel was very clean, tidy and staff were extremely friendly and helpful. The room itself was very basic but ok for a couple of nights. We didn't want to stay any extra nights as we didn't really feel that comfortable. The bathroom was small, beds were small and the bedroom furnishings were very dated. The pool was empty... I understand the need to carry out maintenance, but this information should be disclosed before the reservations are made as we made our booking decision based on pictures of what looked like a lovely pool area. The 'nice' beach and town square with restaurants and bars is a 15-20 minute walk away (not 5 minutes as suggested online). This hotel satisfied our needs for a couple of nights but I would book something a little more modern and closer to the town square if I was staying longer.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff, perfect value for money
Spacious, clean and superb view on the beach. What else could I ask?

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just right for our needs at a good price
We stayed for two nights in the apartment when our family holidayed in ours and knew the locality. We had a wonderful sea view from the apartment and watching the sun rise was something I will especially remember from our stay. The buffet breakfast was one of the best we have enjoyed. It was just right for our needs at a good price.

6/10 Okay

Rich..., Leicester UK

Liked: Staff & service
Basic but nice...
Basic hotel, fairly clean and comfortable but in need of a refurb. Friendly staff throughout always willing to help. Very close to the beach and a short walk to shops and restaurants.
Balcony view
Balcony view
Hotel to beach

10/10 Excellent

kirsteen, kendal

Liked: Cleanliness, staff & service, property conditions & facilities
very clean
Lovely hotel-rooms a bit dated but very clean and beds ok. Most of the staff really helpful and friendly apart from the girl in the Guiness bar at night-looked at her watch and wasn't friendly when we went in for late drinks even though she was open till 2am! Would definately stay again

10/10 Excellent

Dan, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
We had a two bedroom apartment Great place. We wish we could stay there for a whole week.

6/10 Okay

jill, ireland

Liked: Cleanliness, room comfort
Great location for beach but far from facilities
everything was grand until I asked for a late checkout as wasn't getting transfer until 8. 30 Even though I paid extra for this they wanted to turf us out of room at 6. Some of the receptionists could do with further training in customer care

8/10 Good

Jeff, west Midlands

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great family hotel.
If your expecting the Ritz don't come. If your looking for a safe, clean and friendly holiday with ever helpfull staff then book here. Only 200 meters away from a lovely beach. And about a miles walk to the town itself. The town to include bars and eateries comes alive at night and includes a nightly street market. We'll recommended for a family holiday.

10/10 Excellent

Nikki, Derbyshire, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money
We stayed in the self catering apartments for two nights, the staff were extremely helpful, we were able to pay for a late check out and also breakfast. The apartment was very clean and well equipped, we asked for a hair dryer at reception and were able to borrow one for a 20euro deposit. The beach is close by, ten minutes walk to restaurants and supermarket. The maid offered us clean towels every day.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
Our room windows leaked cold air and had no heat.
Although our room was cold the hotel overall wasn't too bad. It had a nice pool area and the bar was O.K. The town of Campoamor was quiet, with a nice beach.....but had absolutely zero night-life. We frequently took the public bus service into Torrevieja.....and would stay there next time.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent time in Spain
Excellent location, great selection of beaches nearby. The hotel swimming pool was also very good and lots of sun beds were available. Staff were very friendly and helpful. Most of the people staying were Spanish, so kids club was in Spanish, which was a bit disappointing for the kids.

10/10 Excellent

Bob, Sunderland, Tyne and Wear, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Spanish holiday
This hotel has a very good standard of staff. Helpful, clean and although you have to use your Spanish, they are a lovely group. Everyone was completely helpful and nice. A place to enjoy a quiet break. Mont i mar beach has most facilities with the supermarket on the way back. No banks....so take enough money till you can find one...San Pedro etc..
Mont mar beach
The pool

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
superb hotel
was very impressed with the daily change of towels and bed linen. Staff attended to any requests /issues very promptly. I would have no hesitation in recommending this location. I did not dine at hotel but it did appear clean and have a pleasant atmosphere.

8/10 Good

janog, kent

Liked: Cleanliness, staff & service, room comfort
We enjoyed our visit to Apts Palmera Beach. Balcony size, very good. Double bed was on the small side. Maid knocked every day whilst we were there for change of towels, loo rolls etc. which was acceptable to us. Buffet was good with a wide variety of choice, especially the desserts! Reception staff, efficient. Bar good with happy service. Surrounding area was sparse. Able to walk to beaches. The local supermarket was a good 15 mins walk up and downhill. Restaurants we ate in were good, especially the first pizza place you come to from the hotel (can't remember the name). Also The Three Witches restaurant was excellent, overlooking a car park but it didn't bother us. All in all a good visit. We think the hotel could do with some updating in places but as its a 2/3 star, does it matter that much? On the beaches there are toilets (key in beach bars), beach bars good with nice food. Weekends packed obviously with locals, so get there early if you want a space near the sea. We would recommend this apartment block, don't go expecting luxury, it was fine and clean, what more could you ask for? Give it a go, we're sure you will like it.

8/10 Good

Kate, Ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mom and Daughters holiday
The hotel is in a lovely setting adjacent to an excellent beach. It was very quiet in the area while we were there, i.e. no night life to speak of, but we did enjoy the hotel itself.

8/10 Good

Martin, Yorkshire

Liked: Staff & service, property conditions & facilities
Great budget family hotel.
Apartment was 2 bedroomed with separate living room (with basic kitchen at one end) and large balcony. Beds are small and firm. It is 1 double bed and 2 singles. The King sized bed that is mentioned must be the 2 singles pushed together? Furnishings are all looking very worn and need updating but are fine for the low price paid. Pool is excellent but was not heated so very cold (April). Onsite = buffet style restaurant that opens at 8:00pm and and Irish bar that sells basic food (pizza / burger etc). Plenty of other restaurants just 10 - 15 mins walk to the south that cover all tastes and styles and a very beach front restaurant 10 - 15 mins north (just past the mariner). Nearest beach is just down some steps just to the North of the hotel but worth walking along this one to the next one North as it's better or walk to the south beach (5 mins).
View from balcony
The pool.

8/10 Good

pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
value for money
Great value for money great location nice people fourth time we have stayed with two kifs

8/10 Good

Gruffelo

Liked: Cleanliness, staff & service, room comfort
Close to cliff
Overall we were very impressed with the hotel especially for the price. It is in need of a little TLC, however, the rooms were very clean and the bathrooms spotless. The location was a little difficult to find as there seems to be a distinct lack of signposts or advertisements. The road to the hotel looked like it was a building site that had been abandoned, but the hotel itself is located in a very nice position and the staff were excellent.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location and staff
The staff was the nicest. We had a great dinner in the buffet. The hotel is very old. Nice view to the beach. If they will change the furnitures and paint the hotel, it will be great. Most important the staff was so nice.

8/10 Good

TJD, Gateshead

Liked: Cleanliness, staff & service, room comfort
Mil Palmeras
Early season quiet except at weekend when a load of youngsters made a noise until late. Buffet food for 12E was good value. Not much going on anywhere nearby. Good clean beach, pool good.

4/10 Poor

Verified traveler

Disliked: Staff & service
Good for holiday bad for business
If you are looking for a hotel with Internet Connection do not book this hotel.

10/10 Excellent

Lisbeth, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Henry, South West England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel
Downside hob was old, Should be replaced, Hot water took long time to come though, I would go back no real problem, nice place, Great pool,Lovely balcony, great views 1 minute from beach,helpful and friendly staff, really need your own transport, bus service poor. long walk to bus stop, Overall very good,

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Off Track - Ok - but uncomfortable bed
ok for what it is.. stayed 1 night .. apartment is nice, with kitchen and small TV, just the bed was uncomfortable, but enough just to stay for 1 night. though would not come here for a 1-2week beach holiday, cause it is quite away from everything. lots of families and some animation which we did not use, but was also no bother at all.

2/10 Terrible

Alexandra

Traveled with family
Disliked: Room comfort
Varning!!!
Det var fruktansvärt alltihop!
Stayed 10 nights in Sep 2022

6/10 Okay

Bjarne

Liked: Cleanliness
Disliked: Room comfort
Vi havde valgt Hotellet på grund af poolen som fremgår billederne, men poolen og området var ikke tilgængeligt. Der var lukket for i år og det fremgik ikke da vi bestilte Hotellet. Vi måtte derfor søge andet sted hen hver dag.
Stayed 9 nights in Sep 2022

10/10 Excellent

Mari

Traveled with family
Liked: Cleanliness, room comfort
Todo Correcto
Todo correcto, tranquilidad, la piscina perfecta, playa cerca, gimnasio muy justito.
Stayed 4 nights in Aug 2022

8/10 Good

Ali

Traveled with family
Stayed 5 nights in Aug 2022

6/10 Okay

JOSE LUIS

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Lo mejor, la piscina... Pero alrededor no hay nada de nada...!!! Ponen con WiFi gratis, sí, pero solo en recepción....
Stayed 3 nights in Aug 2022

6/10 Okay

Cristino

Traveled with family
Disliked: Room comfort
Stayed 7 nights in Jul 2022

10/10 Excellent

Sabas José

Traveled with family
Liked: Cleanliness, room comfort
Muy recomendable
Es cierto que no es un Apartahotel de Lujo. Pero la estancia es muy buena. La entrada muy guapa y el trato es excelente! Muy recomendable
Stayed 3 nights in Jul 2022

6/10 Okay

Roberto

Traveled with family
Liked: Room comfort
Le
Stayed 3 nights in Jul 2022

6/10 Okay

Idar

Stayed 8 nights in Jul 2022

8/10 Good

Maria Pilar, Llano de brujas .Murcia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
En general esta bien
Stayed 2 nights in Jun 2022

8/10 Good

Gun

Liked: Cleanliness
Stayed 1 night in May 2022

8/10 Good

Miriam

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in May 2022

8/10 Good

Irene

Traveled with group
Disliked: Cleanliness
MEJORAR LA LIMPIEZA.
Un sitio tranquilo que volvería si la limpieza mejorase, no se duerme nada mal en las camas, el sofá incómodo y solo hay sillas y mesa de plastico malo.
Vistas desde el apartamento
Stayed 3 nights in Oct 2021

8/10 Good

Luis Alberto

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
No me gustó que la cafetería abriera tan tarde
Stayed 1 night in Sep 2021