Ratings based on 121 Verified Reviews

4.3 out of 5
83% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Small Hotel, Small Rooms

Posted Nov 27, 2017
Smaller rooms than used to. Maybe because it is in a smaller town. Wished rooms were roomier though.
4 out of 5
Recommended
for Families
by A verified traveler from Vancouver, BC, Canada

Nice hotel in good location.

Posted Sep 2, 2017
Pros: The Holiday Inn name and good location. Quiet, clean, comfortable rooms.
Cons: Elevator reliability & price.
Location: Excellent location on main avenue with easy access to freeway and excellent shopping nearby.
Nice, clean, quiet hotel in good location. Friendly & helpful staff. Elevator was out-of-service for a short time - fortunately we were on third floor only. Amenities were satisfactory. Restaurant buffet was good. Excellent parking facilities.
Comment from Hotel Management
Sep 2, 2017 by Jesús , Hotel Management
Dear David, Thank you very much for taking the time to write about your comments. We are sorry to read that you were on 3rd floor and the elevator was out of service. We comprehend this situation, our team is working on preventive maintenance of the main elevator. We hope to see you soon and give you the service and attention you deserve. Best regards, Jesús De La Cruz Guest Service Manager Holiday Inn Orizaba
3 out of 5
by William

Posted May 22, 2017 on Hotels
Standard Holiday Inn. Nothing special.
5 out of 5
by timothy

Best of Orizaba

Posted Apr 22, 2017 on Hotels
We have stayed at Misión Orizaba many times while visiting family in the area, and it is always a pleasure...lovely, clean, comfortable and well-located
5 out of 5
by Ariel

This traveler left a rating score only Posted Mar 6, 2017 on Hotels
4 out of 5
by arnulfo

great stay

Posted Jan 9, 2017 on Hotels
it was a nice holiday inn, service was outstanding.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Nov 24, 2016 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 21, 2016
Pros: Location and staff
The staff is very nice and helpful. Conevient location right in the main road. The room was a bit small with a king size bed, the air condition was very loud and the bathroom was very small and oddly shaped for a hotel room.
4 out of 5
by A verified traveler

Posted Jul 2, 2016 on Hotels
was great
Comment from Hotel Management
Jul 12, 2016 by alejandra lopez, Hotel Management
Dear Guest, Thank you for taking the time to share your comments with us. I am glad that you had a great experience in our property. I hope to see you again soon. Sincerely, R Ruiz Guest Service Manager Holiday Inn Orizaba
4 out of 5
by William from BC Canada

Posted Mar 20, 2016 on Hotels
We were travelling trough Mexico on our way to Canada & always stay there. It's a nice luxury hotel & has a great buffet breakfast.
Comment from Hotel Management
May 28, 2016 by alejandra lopez, Hotel Management
Dear William, Thank you very much for sharing your comments with us. I am delighted that our service, facilities and breakfast were to your liking. I look forward to see you soon. Best Regards R Ruiz Guest Service Manager Holiday Inn Orizaba