Ratings based on 900 Verified Reviews

4.5 out of 5
91% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted May 9, 2018
What a great place with a great staff. The golf course is pretty good too...
Comment from Hotel Management
May 15, 2018 by Roy DOS, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Hope you will visit Bay Hill again in the near future
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 6, 2018
3 out of 5
by A verified traveler from Miami

Posted Apr 27, 2018
Pros: Arnold Palme'r pictures all around and the golf course
Cons: Yes, if refurbished I would go back happily
Matresses are so old it was painful to sleep in those beds. Rust in the bathrooms, shower flooded the bathroom... Loved the hotel because is Arnold's Palmer story but will never stay there again...
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 10, 2018
Great place to relax in the Orlando area. Great tennis, golf and swimming
Comment from Hotel Management
May 15, 2018 by Roy DOS, Hotel Management
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Hope you will visit Bay Hill again in the near future
5 out of 5
Recommended
for Everyone
by A verified traveler from Pennsylvania

Very good

Posted Mar 30, 2018
Room very good condition.. Customers service very good.. Very close universal studio...
4 out of 5
Recommended
for Everyone
by A verified traveler

Very nice for a golf trip vacation

Posted Mar 16, 2018
Very nice for a golf trip vacation, stayed in a suite which was a bit bigger than the standard room. No refrigerator, no microwave. Very nice clean, heated outdoor 3-12 foot deep pool (no diving allowed). Hot tubs are not co-ed, men's and women's only. Collared shirt for men required in dining section, Overall our experience was very nice, would stay there again short term 1-3 days.
5 out of 5
Recommended
for Everyone
by A verified traveler from BNA

Every golfer

Posted Mar 2, 2018
Every person who loves Golf and /or Arnold Palmer need to spend at least one night here. The service is excellent and the prices are reasonable. It’s hard to stay in the room as you can enjoy the club’s many benefits. The course was in great shape when I was there and the rental equipment was first rate. Finally, just sitting in your room and watching the loop on your TV about Palmer’s life is worth the price of the stay. PS: for none golfers remember it’s a club not a resort
2 out of 5
by A verified traveler from GA

Nice resort..sort of..

Posted Feb 20, 2018
So, we booked through Expedia and part of our reason for going to this particular resort was to have a rare (in our case), upscale experience. Staff was very pleasant to work with..HOWEVER, if you have requested a King bed, make sure you are actually getting a King size bed and if not, don’t take the room ESPECIALLY if you’re checking in after business hours. We didn’t get to our room until after 11pm and, after walking in and discovering that there were 2 queen beds, I went to the front desk. After explaining the disappointment, I was told that the attendant “couldn’t make changes” and had to “wait until 7am.” That makes no sense to me. So I said not to worry about it. The mattress was very stiff. It was like laying on cardboard with springs. I have slept better at less expensive resorts. Other than that, since we only stayed one night we didn’t get to experience everything else on the property. Very reasonable pricing on the services though.
5 out of 5
by A verified traveler

Posted Feb 18, 2018 on Hotels
Great experience. Loved all Arnold Palmer pictures.
4 out of 5
Recommended
for Other
by A verified traveler

Serene and comfortable,

Posted Feb 16, 2018 on Orbitz
Cons: Musty odor in rooms.
Nice, quiet hotel. Beautiful golf course. Rooms and bath were well appointed and decorated. The only negative is that the room had a musty odor. Food was very good and the staff was excellent.Would definitey go again.