Ratings based on 4,518 Verified Reviews

3.8 out of 5
78% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

In town for a volleyball tournament

Posted Apr 21, 2017
Pros: Staff and Location
The staff and location for this property were excellent. However the property itself is old and no matter how much lipstick you put on it, the property is past its prime.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent Location

Posted Apr 20, 2017
Stayed here for a few days while visiting the area with friends. We wanted a nice hotel close to a variety of shopping, bars, and restaurants and this hotel was perfect as it was situated in the middle of idrive. The room was modern and clean and the pool area was nice. The bathroom was a bit dated and had some cracked tiles and a door that was hard to close. However, this was minor and didn't impact us since we barely spent anytime in the room
3 out of 5
Recommended
for Everyone
by A verified traveler from MD

Nice hotel, perfect location!

Posted Apr 20, 2017
Pros: Location and in-room fridge and microwave.
Cons: The shower design, water goes everywhere!
Location: Close to restaurants, the convention center, pharmacies, markets...great location!
The hotel is located in a perfect spot on International Drive. Close to restaurants, groceries, and pharmacies. The in-room fridge and microwave was a great bonus! The hotel does back to the freeway (I-4) and I could hear it from our room, but I imagine if we had stayed in one of the buildings facing International drive that might not have been an issue. The rooms have been upgraded and are nice, however the shower was very poorly designed, and water will flood your bathroom as you shower. I eventually learned to build a little dam with a large towel in order to mitigate the mess. Other than that, great for the price and has a free shuttle to Disney and Universal! Be aware of resort fee (a little under $13 per day that you must pay at the hotel), but that gives you internet and free parking!
2 out of 5
by A verified traveler from Washington, D.C.

Not Worth it, Misguiding Advertisement

Posted Apr 20, 2017
Pros: The location was pretty central to one of the strips in Orlando. Fairly close to grocery, food, convenience store, and convention center (3/4 mile)
Cons: The rooms! They were super underwhelming, and they were not as advertised.
Location: The convention center is really close by, not as close as a ton of other hotels, but it was walking distance for a good walk in the a.m.
Upon arriving to the hotel, I was greeted by friendly staff members. The lobby area was updated and has food, coffee, and snacks available for purchase. Some of the amenities include shuttles to Disney, a bar&grill by the pool, 24-hour services, and a pool. I requested a "deluxe suite" which was to include two queen sized beds, two bathrooms and a sofa area. This was not it. I got one bathroom and two queen beds. I came to find out that they were totally out of the suites for that weekend. I was livid. They did nothing to accommodate me because I booked from a third party (i.e. Expedia). This small, musty, half working AC, and moldy smelling room. The dehumidifier wasn't working, the microwave set on fire, and the mini coffee machine wasn't working. If this wasn't bad enough, the sheets, bedding, towels, etc were as tough as fine grit sand paper. They were also extremely thin. I was really unhappy with this situation, and ultimately for the room that i got, I spent way too much money.
5 out of 5
Recommended
for Everyone
by A verified traveler from indianapolis

Great everything resort

Posted Apr 19, 2017
Clean room. Up to date things. Pool area was clean and maintained. Grill/bar food and drinks were excellent. Very nice people. Starbucks coffee.... definitely coming back here!!!!!!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 17, 2017
Good location on International drive, as lots of restaurants and shops nearby to walk to. Also like the free bus transport to the Universal and Disney theme parks which saved on parking fees. Nice pool area for the kids and adults to relax at. Bar a bit pricey, but we ate out every night at places nearby we could walk too.
Comment from Hotel Management
Apr 17, 2017 by Brittany M. , Hotel Management
Thank you for staying with us. It is great to read how much you enjoyed our resort. We hope to see you back again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami, FL

Great hotel for great price!

Posted Apr 17, 2017
It was the smoothest and fastest check-in I've ever experienced in a hotel. Staff was super friendly and the rooms were clean and spacious.
Comment from Hotel Management
Apr 17, 2017 by Brittany M. , Hotel Management
Dear Gia, Thank you for the excellent review! We are thrilled to read how much you enjoyed your stay. We hope to welcome you back again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler

Quick trip, perfect stay

Posted Apr 14, 2017
Staff goes above every time I stay here. Room super clean including the shower! Beds are a little hard but everything else about this resort makes up for it. Second time staying here.
Comment from Hotel Management
Apr 17, 2017 by Brittany M., Hotel Management
Thank you for staying with us. We are glad you enjoyed our clean suites. Our housekeeping team works diligently to maintain high levels of cleanliness throughout the resort. We hope to welcome you back for your third stay with us. See you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Really beautiful hotel and resort.

Posted Apr 13, 2017
Pros: Beautifully decorated, modern look. Very clean and spacious.
Cons: Pool/ spa times. Only open to 11 pm on weekdays.
Location: Lots of restaurants, very close to universal studios.
Loved this hotel. I liked that it was very close to the Universal Parks. Close to all the new restaurants.
Comment from Hotel Management
Apr 17, 2017 by Brittany M. , Hotel Management
Thank you for staying with us. We are glad you enjoyed our clean and spacious suites. Our housekeeping team works diligently to maintain high levels of cleanliness throughout the resort. We appreciate you recognizing their efforts. It is great to know that our central location was ideal for your stay. We hope to welcome you back again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 13, 2017
Very nice. Cafe on property. Had a nice stay for three nights.
Comment from Hotel Management
Apr 17, 2017 by Brittany M., Hotel Management
Thank you for staying with us. We are happy to learn about your excellent experience at our resort. We look forward to welcoming you back again soon.