Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Reviews of Vivo Flex Living Kissimmee

2.5 out of 5
Vivo Flex Living Kissimmee
4156 West Vine Street, Kissimmee, FL

Reviews

6.8
Rating 10 - Excellent. 283 out of 1000 reviews" "
Rating 8 - Good. 239 out of 1000 reviews" "
Rating 6 - Okay. 186 out of 1000 reviews" "
Rating 4 - Poor. 127 out of 1000 reviews" "
Rating 2 - Terrible. 165 out of 1000 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Abed

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Vivo Flex Team on Apr 10, 2024
Dear Abed,Thank you for rating your stay.

6/10 Okay

Brandon

Stayed 1 night in Mar 2024
Response from Vivo Flex Team on Apr 5, 2024
Thanks for rating your stay

10/10 Excellent

Rose

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Everything was great
Stayed 2 nights in Mar 2024
Response from Vivo Flex Team on Apr 5, 2024
Dear Rose,Thank you so much for such kind review. We hope you can visit again soon!

10/10 Excellent

Fernán

Liked: Staff & service, property conditions & facilities
Deberian limpiar mas los pisos! Se le ponen los pies negro al 1min de caminar en la habitacion, y las ventanas no tienen cortinas para la luz de la mañana, pesimo sueño!
Stayed 2 nights in Mar 2024
Response from VIVO Living Team on Apr 5, 2024
Dear Fernan,Thank you for your input and 5/5 rating.

4/10 Poor

Jamal

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from VIVO Living Team on Apr 5, 2024
Thank you for rating your stay.

6/10 Okay

Tonja

Traveled with family and small children
Liked: Staff & service
Disliked: Cleanliness
The property was good for having a place to sleep, I saw a few critters and I stayed 4 days and the room was cleaned once the whole time
Stayed 4 nights in Mar 2024
Response from VIVO Living Team on Mar 27, 2024
Dear Tonja, thank you so much for sharing feedback. This input will help us improve to best serve you.

10/10 Excellent

Adriann

Stayed 1 night in Mar 2024

6/10 Okay

Diana, Kissimmee

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good location and clean
Stayed 1 night in Mar 2024
Response from VIVO Living Team on Mar 27, 2024
Hi Diana,Thank you for your feedback and rating.

2/10 Terrible

Ramon

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotels.com should be ashamed to offer this as a hotel option. We checked into the room and left immediately. Dropped off the key in the holder and left. There were people outside their rooms, a woman feeding cats and door open with other cats inside. Elevator did not work. Woman in wheelchair could not get up the stairs. Kiosk is a front to avoid facing people in this horrible property. Did not see a single person working in the property. Seemed like 'guests' were managing themsleves. Shame on me for trusting hotels.com
Stayed 1 night in Mar 2024
Response from VIVO Living Team on Mar 27, 2024
Mr. Ramon, thank you for sharing your feedback.As a pet friendly hotel we welcome everyone that want to bring their dog or cat along to their vacation. We did not have any issues with our elevator. We also disclose our office hours. The virtual agent has the capability to manage emergencies and guest concerns 24 hours.

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to anything one would need.
Stayed 2 nights in Mar 2024
Response from VIVO Living Team on Mar 27, 2024
Dear Melissa, Thank you for the 5/5 rating we truly appreciate your feedback.

2/10 Terrible

Tranki

Stayed 2 nights in Mar 2024
Response from Vivo Flex Team on Apr 10, 2024
Thanks for rating your stay

10/10 Excellent

Jessica Marie

Stayed 1 night in Mar 2024
Response from Vivo Flex Team on Apr 10, 2024
Dear Jessica,Thank you so much for your 5/5 rating.

4/10 Poor

Yvrose

Liked: Property conditions & facilities
Disliked: Cleanliness
the floor was very durty
Stayed 3 nights in Mar 2024
Response from VIVO Living Team on Mar 20, 2024
Thank you for sharing feedback

10/10 Excellent

Rodolfo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2024
Response from VIVO Living Team on Mar 15, 2024
Dear Rodolfo, Thank you for your 5/5 rating.

4/10 Poor

Harmony

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from VIVO Living Team on Mar 15, 2024
Dear Harmony, thank you for rating your stay.

8/10 Good

Antonia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place I would stay there again
Stayed 4 nights in Mar 2024
Response from VIVO Living Team on Mar 15, 2024
Antonia, thank you for your positive feedback. Comeback and see us!

2/10 Terrible

Lindsey

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in on a Friday around 9pm. I didn’t get greeted by a human. I had to check in via a kiosk. When I was waiting for another guest to finish his check in I noticed a sign on the window stating there is NO hot water until Monday. Well my stay was Friday till Sunday. That means I didn’t have hot water to shower for myself or my husband. I had guests in 3 other rooms that didn’t have hot water as well. This had put a huge damper on our weekend and to say the least. 4 rooms booked to stay the weekend and we didn’t get the decency to get a phone call regarding the hot water issue. Also the residents that live at the hotel smoke Marajuana consistently in there rooms with travel through the vents into other rooms. Absolutely disgusting. The guest above our room constantly banging on their floor which left ceiling residue all over my belongings and all over the counter with the sink/ microwave. I am absolutely disgusted with the amount of money I wasted on this hotel this past weekend. I would like a call back from corporate level manager.
Stayed 2 nights in Mar 2024
Response from VIVO Living Team on Mar 15, 2024
Dear Lindsey, we apologize for the inconvenience you experienced. We had a free cancelation in place for anyone that wished to cancel their reservation due to the hot water. I must point out that the agent at the kiosk is a human in real time not a robot. they are also trained and provide great customer service. Upon checking you were here two nights and never approached the office to voice your concerns. Thank you!

6/10 Okay

Kariny

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from VIVO Living Team on Mar 15, 2024
Thank you for rating your stay.

2/10 Terrible

Kristina

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Generally looks like a bit of a dump
Stayed 1 night in Mar 2024
Response from VIVO Living Team on Mar 15, 2024
Dear Kristina, I will have to disagree with your comment. We are a clean, recently renovated and safe property.

2/10 Terrible

Monty

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
no hot water available today
Stayed 1 night in Mar 2024
Response from VIVO Living Team on Mar 15, 2024
Thank you for your feedback. The issue was resolved.

10/10 Excellent

Jacklyn

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok just not a great view
Stayed 1 night in Mar 2024
Response from VIVO Living Team on Mar 7, 2024
Dear Jackly,Thank you so much for the 5/5 rating.

10/10 Excellent

Jose

Nice a clean place for a short stay.
Stayed 1 night in Mar 2024
Response from VIVO Living Team on Mar 7, 2024
Dear Jose,Thank you so much for 5/5 rating. We are glad you had a nice stay. Come back and see us again!

10/10 Excellent

Andrei

Stayed 3 nights in Feb 2024
Response from VIVO Living Team on Mar 20, 2024
Thank you for the 5/5 rating!

10/10 Excellent

Rafael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything I need
Stayed 1 night in Feb 2024
Response from gaby H on Feb 26, 2024
Thank you for your feedback Mr. Rafael

4/10 Poor

Celeste

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The mattresses are very worn, i was sleeping in indent. The toilets are very low, felt like you sitting on the floor. The blinds have gaps and there's no curtains.
Stayed 2 nights in Feb 2024
Response from gaby H on Feb 26, 2024
Thank you for your feedback Celeste.We apologize for any inconvenience during your stay with us. We appreciate your feedback so we can make improvements in our property.

2/10 Terrible

Stefania

Disliked: Cleanliness, staff & service, property conditions & facilities
I was there just for 30 min and is like a jail, man’s without shirt walking around your room, asking this, drinking, is just HORRIBLE… I made the check out and they say that they can’t do the refound because I wash my hands in the room!!! LOL Please, run away from this place.
Stayed 1 night in Feb 2024
Response from VIVO Living Team on Mar 7, 2024
Dear Stefania, Thank you for your feedback. Upon checking tour records the room was used and you stayed for several hours which caused the full charged for the night. We are a hotel with an outdoor pool so guest using the facilities may walk around without a top on. We pride on providing our guest a safe environment as most of our visitors are families with small children.

2/10 Terrible

Patricia M

Stayed 1 night in Feb 2024
Response from VIVO Living Team on Mar 20, 2024
Thank you for rating your stay.

10/10 Excellent

Igors

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Feb 2024
Response from Gaby H on Feb 24, 2024
Thank you so much for your feedback Igors.

2/10 Terrible

Ligia carolina Celis

Stayed 2 nights in Feb 2024
Response from VIVO Living Team on Mar 20, 2024
Thank you for rating your stay.

10/10 Excellent

Carlos

Business traveler
Liked: Cleanliness, property conditions & facilities
The only bad thing was the check in with a computer and remote assistant. Also there was people outside making loud noises.
Stayed 3 nights in Feb 2024
Response from VIVO Living Team on Feb 22, 2024
Dear Carlos, Thank you so much for the 5/5 rating. We appreciate your feedback about our virtual kiosk. We hope to have you again soon!

2/10 Terrible

Katherine

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was full of roaches everywhere, dead and alive. The blinds were broke and people could see me from outside. I stayed only for 5minutes and left right away, they could not even refund me the full nights as they should have. Do not stay here by all means!
Stayed 2 nights in Feb 2024
Response from VIVO Living Team on Feb 22, 2024
Dear Katherine, Thank you for sharing feedback. Your input is valuable to us and it will help us make changes and improvements in our accommodations and services.

6/10 Okay

tere

Traveled with group
Liked: Staff & service
Disliked: Amenities
Nice touch with virtual check in option
Stayed 1 night in Feb 2024
Response from VIVO Living Team on Feb 15, 2024
Dear Tere, Thank you for sharing your feedback and experience with the virtual kiosk.

10/10 Excellent

Marly

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from VIVO Living Team on Feb 15, 2024
Dear Marly,Thank you so much for the 5/5 rating We hope to have you again soon!

8/10 Good

Ivan

Stayed 1 night in Feb 2024
Response from VIVO Living Team on Feb 15, 2024
Thank you for rating your stay! Come back and see us!

10/10 Excellent

Marcial

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, quiet, safe. Would stay again in the future.
Stayed 2 nights in Feb 2024
Response from VIVO Living Team on Feb 15, 2024
Dear Marcial,Thank you so much for your 5/5 rating. We are delighted to hear you enjoyed your stay. Please come back and visit again soon!

10/10 Excellent

Ahiaha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay
Stayed 3 nights in Feb 2024
Response from VIVO Living Team on Feb 7, 2024
Dear Ahiaha, Thank you so much for taking the time to share feedback. We are happy to know you enjoyed your stay. We hope to see you again soon!

2/10 Terrible

Mary

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s just horrendous.
Stayed 1 night in Feb 2024
Response from VIVO Living Team on Feb 5, 2024
Dear Mary, Thank you for rating your stay. We are hard at work improving our services.

10/10 Excellent

Bill

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was there in a pinch.
Stayed 2 nights in Feb 2024
Response from VIVO Living Team on Feb 5, 2024
Dear Bill,Thank you so much for rating your stay.

2/10 Terrible

Gustavo

Disliked: Cleanliness, staff & service, property conditions & facilities
Checked in and check out right after going to our room. We didn’t want to leave our vehicle as there was a lot of people hanging around. The room was dirty and moldy.
Stayed 1 night in Feb 2024
Response from VIVO Living Team on Feb 5, 2024
Dear Mr. Gustavo, Thank you for sharing feedback about your stay. We are sorry you encountered issues with your room. We have taken note of the remarks made.

8/10 Good

Sindia

In the winter season
Stayed 1 night in Feb 2024
Response from VIVO Living Team on Feb 5, 2024
Dear Sindia,Thank you for rating your stay. Your feedback is very important to us.

6/10 Okay

JAMIE

Liked: Staff & service
Disliked: Property conditions & facilities
You get what you pay for so I would keep my expectations low if you stay here but not a terrible stay and an okay location for some local places to explore.
Stayed 1 night in Jan 2024
Response from VIVO Living Team on Feb 2, 2024
Dear Jamie, Thanks for sharing feedback of your stay. We strive to exceed our guest expectations and will use your feedback for that purpose.Thank you!

10/10 Excellent

Latia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and inviting.
Stayed 2 nights in Jan 2024
Response from VIVO Living Team on Feb 2, 2024
Dear Latia,Thank you so much for rating your stay and sharing your feedback.

4/10 Poor

Benjamin

Stayed 9 nights in Jan 2024
Response from VIVO Living Team on Mar 20, 2024
Thank you for providing a rating of your stay.

2/10 Terrible

Josh

Disliked: Cleanliness, staff & service, property conditions & facilities
The room smelt EXACTLY like a litter box, we didn’t even stay there after walking in our room
Stayed 1 night in Jan 2024
Response from VIVO Living Team on Feb 1, 2024
Hi Josh,Thank you for sharing feedback about your stay. I apologize for the inconvenience you experienced. We use your feedback to improve.

6/10 Okay

linda

Stayed 3 nights in Jan 2024
Response from VIVO Living Team on Mar 20, 2024
Thank you for rating your stay!

10/10 Excellent

attia, orlando

Liked: Cleanliness
Stayed 1 night in Jan 2024
Response from VIVO Living Team on Feb 1, 2024
Attia,Thank you so much for rating your stay.

2/10 Terrible

Jean carlos

Stayed 10 nights in Dec 2023
Response from VIVO Living Team on Feb 1, 2024
Thank you for sharing feedback.

6/10 Okay

Yolanda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 13 nights in Dec 2023
Response from VIVO Living Team on Feb 1, 2024
Ms. Yolanda,Thank you for sharing the rating of your stay.

6/10 Okay

john

Traveled with family and small children
Liked: Cleanliness, staff & service
was quiet rooms are ok clean around ok .
Stayed 15 nights in Dec 2023
Response from Gaby H on Jan 8, 2024
Thank you for your feedback John.

10/10 Excellent

Shawn

Stayed 2 nights in Dec 2023
Response from Gaby H on Jan 8, 2024
Thank you for a great 5 rating for your stay with us Shawn.