Close to airport, that's about it ...
Posted Oct 3, 2016
Stayed our last night there. Ladies who checked us in and out were nice. Breakfast was awful. Canadian bacon was sliced packaged ham that was heated up. I'm sorry, I'm Canadian and that is not Canadian bacon. Only thing edible was cereal. Room was clean though the ceiling in the shower looked potentially moldy (black mold at that). Icing on cake was when I went to get breakfast. Pressed button to make pancakes. Takes about a minute or 2 so I went to get another item. Just as I was going to grab my pancake that had been sitting there for maybe 10 seconds tops, one of the staff just looked around and quickly grabbed it for herself. She saw me, I threw my arms up and pointed that it was mine and she just shrugged and walked to a little kitchen room in the back, laughing and speaking Spanish with another lady there. The staff helped themselves to breakfast while we were there and in my opinion, they should do that right before or right after. And I also find it very insulting to speak another language if you are at work. So needless to say, not staying here again and definitely got a bad taste in my mouth for Best Westerns in general.
Comment from Hotel Management
Oct 7, 2016 by Alex Front Desk Supervisor, Hotel Management
We very much regret what happened with one of our employees, your feedback will help us to improve in certain areas, like you mention in your review.
Situations like that are not acceptable at all, and again, we apologize, hoping you give us in the near future the opportunity to serve you better.