Ratings based on 1,563 Verified Reviews

3.7 out of 5
83% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Clean and Convenient

Posted Apr 15, 2017
Pros: Room itself was just what I wanted: clean, comfy and a good value, nothing flashy. Shuttle to the airport also convenient.
Location: Just 20 minutes from Universal, 30 from Disney.
First of all, hotel was very gracious with my situation. A friend of mine on the trip was scheduled to fly out that day, but the day before had broken her leg badly. She couldn't come with the rest of us and needed a place to stay to wait for her flight. Hotel staff had my card on file so they took her name down and let her have a key so she had somewhere to wait and rest her leg. That was awesome of them. That night, I come in at 2am forgetting I don't have a key. Lucky for me, there was a front desk staff member awake in the back, who came out and let me get a new key.
Comment from Hotel Management
Apr 17, 2017 by Ale, Hotel Management
Dear Matt, We appreciate the time you took to share with us your last experience in our hotel; we are happy learning that our staff met all your expectations and helped you to have a pleasant stay for you and your friend. Kind regards,
4 out of 5
Recommended
for Everyone
by A verified traveler from scotland

Airport Hotel

Posted Apr 13, 2017
Very convenient. Staff very polite and helpful. Great value for money!
Comment from Hotel Management
Apr 14, 2017 by Alex, Hotel Management
Dear Mike, Thanks for staying with us, and definitely we appreciate your feedback and nice comments. We are happy you enjoyed during your stay and our staff treated you as you deserve, that is our goal.
2 out of 5
by A verified traveler

Ok for a stopover night

Posted Apr 12, 2017
Pros: Good shuttle service from airport to the hotel
Cons: The room needs a good cleaning...especially the carpet in the corners
Location: Within walking distance to some fast-food restaurants.
We had no towels in the room I called the front desk and they told me to send someone to get towels...we were given 2 . The breakfast room is too small to accommodate the number of hotel guests. The food was just okay. I do not think they should call themselves a hotel Inn and Suites! ...a little deceiving.
Comment from Hotel Management
Apr 14, 2017 by Alex, Hotel Management
Dear Guest, Thanks you for sharing your feedback, and indeed we will pay more attention about your comment, especially on the housekeeping area where we have failed it. We do hope you give us another chance to better your experience with us. Kind regards, Alex Proaño Front Desk Supervisor
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice location, close to the airport and rentalcar

Posted Apr 9, 2017
Very good breakfast and quiet accommodation for a family of four with small kids. Smooth check in and check out. Up to date decor.
Comment from Hotel Management
Apr 10, 2017 by Marlene, Hotel Management
Dear guest Thank you for providing us with your feedback.We take pride in making sure to provide the guest with a comfortable stay. We hope to see you again in your next visit to Orlando
4 out of 5
Recommended
for Everyone
by A verified traveler from Fort Smith AR

Nice hotel close to MCO

Posted Apr 7, 2017
We had a good experience checking in, during the stay, and checking out. They have a breakfast that looked promising, but our flight left to early to be able to try it. Our room was comfortable and very spacious!
Comment from Hotel Management
Apr 10, 2017 by Marlene, Hotel Management
Dear guest Thank you for providing us with your feedback regarding your stay.It's great to hear that you enjoyed your time with us and that our property was perfect for your stay. Hope to see you again soon Sincerely
4 out of 5
Recommended
for Everyone
by A verified traveler

Decent hotel close to the airport

Posted Apr 6, 2017
Good basic no frills hotel with airport shuttle. Staff was friendly, breakfast was ok, Room could have used some TCL. Overall, good value for the money.
4 out of 5
Recommended
for Everyone
by A verified traveler from Boston, MA

Right on the main road

Posted Apr 5, 2017
Pros: The staff
Cons: The pool area
Location: Florida Mall
My mom and I stayed at this hotel for one night the day before our cruise. The woman who was at the front desk when we checked in was very nice and helpful. She told my mom and I how to get on the bus to take a short 7 minute ride to the mall down the street. The bus stop was right across the street from the hotel just a quick 2 minute walk to get to the bus stop. The rooms were clean and the beds were fairly comfortable.
3 out of 5
Recommended
for Everyone
by A verified traveler from Los Angeles, CA

Late March stay

Posted Mar 31, 2017
Pros: Refrigerator, hot water, plenty of pillows and wi-fi access.
Cons: Improve noisy air conditioning and new carpet
Location: Please visit Gnarly Barley, great for craft beer and finger food.
Decent hotel, staff is nice, beds are comfy, microwave and refrigerator in room a plus. Negatives are the AC is noisy at night and can hear the neighbors in the bathroom. Okay otherwise.
Comment from Hotel Management
Apr 2, 2017 by Alex, Hotel Management
Dear guest, We appreciate the time you took to make a review, and we really thanks because it helps us to correct in certain areas that we failed and improve in others. Our goal is to meet all your expectations and hoping to see you in your near stay. Regards, Alex Front Desk Supervisor
4 out of 5
Recommended
for Everyone
by A verified traveler from Seattle

Nice hotel close to my car rental and airport.

Posted Mar 28, 2017
Friendly, helpful staff. Room was large, clean and comfortable. Morning breakfast was okay.
3 out of 5
by A verified traveler

Close to airport

Posted Mar 24, 2017
Rooms are in rough shape, not worth more than $80 a night.