Ratings based on 506 Verified Reviews

3.8 out of 5
79% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by Felix

Posted Feb 7, 2017 on Hotels
Excellent location for my business meeting!
Comment from Hotel Management
Feb 10, 2017 by General Manager, Hotel Management
Thank you for your feedback. I am glad you enjoyed your stay and we look forward to your next Orlando Visit
3 out of 5
by A verified traveler from england

Reasonable

Posted Feb 3, 2017
No frills. Pretty slow check in but after that the staff were pretty good. Not the quietest place at night; all the rooms open directly to the outside Headline rates good but add city tax, state tax, resort fee, and the taxes on the latter and, well you pay a lot more. Breakfast was very busy and the hot food didn't look overly appealing.
Comment from Hotel Management
Feb 7, 2017 by Frank GM, Hotel Management
Thank you for your feedback. I am glad you enjoyed your stay and we look forward to your next Orlando Visit
5 out of 5
Recommended
for Everyone
by A verified traveler from CR

Nice hotel

Posted Feb 1, 2017
It's comfortable, nice, good breakfast, close to restaurants, shopping centers and entertainment
Comment from Hotel Management
Feb 2, 2017 by Frank GM, Hotel Management
Thank you for your feedback. I am glad you enjoyed your stay and we look forward to your next visit
3 out of 5
Recommended
for Everyone
by A verified traveler from columbus, ohio

Posted Jan 27, 2017
Good bed and nice shower. Smelled moldy and carpet damp in closet and near bedroom though. Good continental breakfast.
Comment from Hotel Management
Jan 27, 2017 by Frank GM, Hotel Management
Thank you for your feedback. I am glad you enjoyed your stay and we look forward to your next Orlando Visit
4 out of 5
by David

Posted Jan 25, 2017 on Hotels
hotel staff was friendly and helpful, breakfast was good hotel very clean and good price
Comment from Hotel Management
Jan 27, 2017 by General Manager, Hotel Management
Thank you for your feedback. I am glad you enjoyed your stay and we look forward to your next Orlando Visit
3 out of 5
Recommended
for Everyone
by A verified traveler

It suited our needs for this trip.

Posted Jan 18, 2017 on Orbitz
Pros: Friendly staff, room location, clean & comfortable, water pressure and Mickey waffles.
Cons: Add shuttle stops and times, expand the breakfast area.
The hotel staff was friendly and helpful and the room was clean and comfortable. I was very impressed with the water pressure and Mickey waffles (Mickey waffles are a guilty pleasure). Overall, I was satisfied. The issues I had were the extremely limited shuttle service and the WDW ticket prices are inflated. When we return for a longer stay I would likely choose somewhere that had more shuttle stops/times. At the time we went to the breakfast area it was overcrowded and very, very hot.
Comment from Hotel Management
Jan 27, 2017 by Frank GM, Hotel Management
Thank you for your feedback. I am glad you enjoyed your stay and we look forward to your next Orlando Visit
4 out of 5
Recommended
for Everyone
by A verified traveler from Fort Lauderdale, FL

Good location!

Posted Jan 16, 2017
This hotel is good for a night or 2 if you need to stay close to International Drive. The location is amazing. The room was clean. It is a simple hotel bur functional.
Comment from Hotel Management
Jan 18, 2017 by Frank GM, Hotel Management
Thank you for your feedback. I am glad you enjoyed your stay and we hope to see you again soon on your next Orlando trip
3 out of 5
Recommended
for Everyone
by A verified traveler from Florida

convenient location to OCCC and restaurants

Posted Jan 14, 2017
Pros: I was impressed that the breakfast wasn't just donuts but eggs, sausage, etc. When we asked for towels, they came immediately
We arrived late and too tired to call about the bathroom fan. Very loud and vibrating and the two outlets over the vanity were DEAD. The next morning, we did report it to the main desk but we were in a hurry and could not wait for a repair man. There were no extra blankets except the ones on the beds. The chair was soiled.
Comment from Hotel Management
Feb 19, 2017 by Frank GM, Hotel Management
Thank you for your feedback. I am glad you enjoyed your stay and we hope to see you again soon on your next Orlando trip
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami

Fantastic service - staff went out of their way.

Posted Jan 14, 2017
Pros: Newly renovated room, with refrigerator and microwave, close to the Convention Center, shopping, and nightlife.
Cons: Would appreciate non-toxic cleaning agents.
Location: Right on International Drive, between Sand Lake and the Convention Center, in the center of attractions, shopping, restaurants, and nightlife.
Cleaning staff were thorough, and even stopped using bleach, when I noted my COPD. Front Desk went out of their way to get me some fruit when I arrived after hours. Everyone was friendly and accommodating.
Comment from Hotel Management
Jan 18, 2017 by Frank GM, Hotel Management
Thank you for your feedback. I am glad you enjoyed your stay and we hope to see you again soon on your next Orlando trip
4 out of 5
by Nichole

Convenient to Universal Resorts and clean

Posted Jan 10, 2017 on Hotels
Decent beds although they are standards not queens so they are a little on the small side. The room was very clean and the breakfast was great. Overall our brief stay was very nice.
Comment from Hotel Management
Jan 18, 2017 by General Manager, Hotel Management
Thank you for your feedback. I am glad you enjoyed your stay and we hope to see you again soon on your next Orlando trip