Best Western Lake Buena Vista - Disney Springs Res

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Outdoor pool
Outdoor pool
Outdoor pool
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Overview of Best Western Lake Buena Vista - Disney Springs Res

Best Western Lake Buena Vista - Disney Springs Res

3 out of 5

3.9/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
2000 Hotel Plaza Boulevard, Lake Buena Vista, FL, 32820

Explore the area

  • Popular LocationDisney Springs® Area20 min walk
  • Popular LocationThe Wizarding World of Harry Potter™14 min drive
  • Popular LocationUniversal Studios Florida18 min drive
  • AirportOrlando, FL (MCO-Orlando Intl.)23 min drive

Choose dates to view prices

About this area

Lake Buena Vista

Near theme parks, Best Western Lake Buena Vista - Disney Springs Res is in a walkable area with good shopping. Disney Springs® and Orlando Vineland Premium Outlets are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit SeaWorld® Orlando and Epcot®. Disney's Hollywood Studios® and Aquatica are not to be missed. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as ecotours in the area.

What's nearby

  • Disney Springs® Area - 20 min walk
  • Disney Springs® - 3 min drive
  • Little Lake Bryan - 6 min drive
  • The Wizarding World of Harry Potter™ - 14 min drive
  • Universal Studios Florida - 18 min drive

Getting around

  • Kissimmee Station - 17 min drive
  • Orlando International Airport (MCO) - 23 min drive


  • Traders Island Grill — 1 min walk
  • Marketplace — 1 min walk
  • Chevys — 11 min walk
  • Perkins Restaurant — 11 min walk
  • Pizzeria Uno Restaurant & Grill — 12 min walk

About this property

Best Western Lake Buena Vista - Disney Springs Res

3-star hotel near Disney Springs®
Timezone: US/Eastern The Best Western Lake Buena Vista Resort in the Walt Disney World® Resort offers something for everyone. The 18 story tri-arch building located in Downtown Disney Resort area offers panoramic views of the Walt Disney World Resort area. The resort offers complimentary continuous transportation is provided to all four Walt Disney World Theme Parks. The shuttles start running one hour before the parks open in the morning and run every 30 minutes until two hours after the parks close at night. Shuttle service to Downtown Disney is also available starting at 6pm nightly. As an offical Walt Disney® Resort Hotel the Lake Buena Vista Resort Hotel offers a beautiful heated swimming pool, kid's pool, and a large garden gazebo where you can sit back and enjoy a quiet moment. The resort boasts a restaurant, lounge with indoor and poolside seating, Pizza Hut Express, Internet Cafe, fitness center and a business center. All guest rooms include a coffee/tea maker, iron/board, in room safe, pay per view movies with games, wireless high speed internet access and private furnished balconies.    The Best Western Lake Buena Vista is pleased to announce that we are introducing our “Kids Eat Free*” program effective September 1, 2016!!!  Kids 10 and under eat FREE in Traders Restaurant from the children’s menu – 1 child per paying adult.  *Kids eat Free Program – Kids 10 and under eat FREE – one child per paying adult. Breakfast – Children can eat off our wonderful breakfast buffet served in Traders Island Grill Dinner – Children can choose off of the selected children’s menu served in Traders Island Grill or Marketplace Café. Child 10 and under must be accompanied by 1 paying adult (adult entrée purchase is required) per child. Kids eat Free Program cannot be combined with any other discount. Other restrictions may apply. Program has no cash value.  Guests may purchase theme park tickets in the property.  Resort Fees: The property collects a daily resort fee of $13.99 + tax per room. Resort Fee Includes High Speed Wireless Internet access in guest rooms and public areas, complimentary local calls, 800 number calls, and credit card access calls.  This service fee also includes unlimited use of the fitness center and electronic safe in guest rooms, fresh towels provided poolside, complimentary self parking while at the hotel, daily local newspaper, preferred tee times at all four Disney golf courses and complimentary Disney Channel on every guest room TV. Parking Fees: Self Parking: $8.00 plus tax Valet Parking: $12 plus tax *** The property offers 8 handicap accessible rooms. Please check for availability. *** ***You must be 21 years of age to check in *** The Hotel is not pet friendly. *** Inside the Walt Disney World Resort.
Best Western Lake Buena Vista - Disney Springs Res offers 308 accommodations with MP3 docking stations and laptop-compatible safes. Rooms open to balconies. Pillowtop beds feature premium bedding. Televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities


  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 8.00 per night)
  • Valet parking on site (USD 12.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–11 AM: USD 12.95 per person
  • 2 restaurants and 1 coffee shop/café
  • 1 poolside bar and 1 bar

Things to do

  • Children's pool
  • Fitness center
  • Outdoor pool

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli


  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • Spanish

Business services

  • Business center


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel


  • Smoke-free property

Room amenities


  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)


  • Free toiletries
  • Hair dryer
  • Shower/tub combination


  • 37-inch TV
  • Cable channels
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

Outdoor space

  • Balcony


  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties



Check-in from 3 PM - midnight
Minimum check-in age - 21


Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk


Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs (infant beds)

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • Resort fee: USD 13.99 per accommodation, per night
The resort fee includes:
  • Pool access
  • Fitness center access
  • Shuttle service
  • Internet access
  • Phone calls
  • In-room safe
  • In-room coffee
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 12.95 per person (approximately)
  • Self parking fee: USD 8.00 per night
  • Valet parking fee: USD 12.00 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Lake Buena Vista - Disney Springs® Resort Area
Lake Buena Vista - Disney Springs® Resort Area
Lake Buena Vista - Disney Springs® Resort Area
Lake Buena Vista - Disney Springs® Resort Area
Lake Buena Vista - Disney Springs® Resort Area
Lake Buena Vista - Disney Springs® Resort Area
Lake Buena Vista - Disney Springs® Resort Area
Lake Buena Vista - Disney Springs® Resort Area
Buena Vista Disney Springs Res
Best Western Lake Buena Vista - Disney Springs Res Hotel
Best Western Lake Buena Vista Disney Springs® Resort Area

Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 450 out of 1204 reviews
5 - Excellent 37%
Rating 4 - Good. 417 out of 1204 reviews
4 - Good 35%
Rating 3 - Okay. 173 out of 1204 reviews
3 - Okay 14%
Rating 2 - Poor. 104 out of 1204 reviews
2 - Poor 9%
Rating 1 - Terrible. 60 out of 1204 reviews
1 - Terrible 5%




Staff & service




Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020

5/5 Excellent

Stayed 3 nights in Aug 2019

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was unable to stay at this property as it was closed. The parking lot was fenced off, the sign out front was gone. When I called Orbitz to advise of this and to get my money refunded, I was told they would need to get authorization from the hotel. As the property was closed, there was no one to respond to the inquiries from Orbitz. I am still waiting to get my money back and because of this poor experience I do not plan on trying to stay at this property in the future or use Orbitz to book any future travel plans.
Stayed 2 nights in Sep 2020

3/5 Okay

Traveled with family and small children
Liked: Cleanliness, staff & service
The service is great, but mattress is old, there is too much noise from furnace, and construction going on.
Stayed 7 nights in Mar 2020

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service
Close to shopping and bus transportation to parks.
Stayed 7 nights in Mar 2020