Ratings based on 3,373 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler
Location conveniencePosted Nov 29, 2015
Service OK; Restaurant not so clean; not enough lighting in parking lot; Strong Wi-fi signal; equipped with nteractive flight status in lobby - great idea;
for Everyoneby A verified traveler from São Paulo
boa sem problemasPosted Nov 29, 2015
Cons: banheiro com box
Location: boa sem problemas
boa sem problemas , mas por favor parem de mandar e mails
for Everyoneby A verified traveler from london
Hotel in good location to get to all amenities,Posted Nov 28, 2015
Pros: Close to all amenities
Cons: Clean up bathroom looking a bit dated,
Location: Close to universal and shopping malls
Stayed at best western number of occasions , staff are helpful, pool lovely and warm
by A verified traveler from Vancouver,B.C.
Convenient to Universal OrlandoPosted Nov 23, 2015
We were welcomed by pleasant, helpful staff and I can truly say that throughout our stay the staff were the highpoint. The room itself was okay but it did looking well worn. The shower did not work well with the option of cold or scalding hot. The bed was uncomfortable. We had breakfast in the restaurant both mornings which was quite tasty and good value for money. Having stayed at a number of Best Westerns in the past, this one was disappointing in that the physical plant did not live up to the standards we associate with the brand.
by A verified traveler
high humidity of the hotel roomPosted Nov 22, 2015
high humidity of the hotel room makes people very uncomfortable.
for Everyoneby A verified traveler from v
Nice hotel near theme parksPosted Nov 20, 2015
Was a very nice hotel liked that it was clean, staff was really friendly for the price it was worth it and near alot of attractions. The only down side to the place was that parking was a bit limited but still was able to find a place to park but overall had a great experience.
for Everyoneby A verified traveler from U.S. Virgin Islands
Best hotel to stay at if visiting Universal.Posted Nov 19, 2015
We stayed at this hotel for about 10 days. We searched for something that wasn't too pricey because we planned to be out and about while in Orlando. Well, I can't even begin to say how pleased I was with the hotel. The staff were all pleasant and very helpful. Enterprise Rent-A-Car is on the ground floor of the hotel so we rented a car for a few days. Talk about convenience! Our room was very clean and housekeeping did an exceptional job. We were very impressed. For persons visiting Wet N Wild, it's literally across the street from the hotel and there's round the clock shuttles to Universal! Our stay there was nothing short of perfect. If we visit Orlando again we know exactly where we'll be staying.
by A verified traveler from ma
Convenient location but uncomfortablePosted Nov 19, 2015
Worst bed I've ever slept in. Bathroom also falling apart and rotting with water damage.
for Everyoneby A verified traveler
Nice hotel near Universal StudiosPosted Nov 17, 2015
Enjoyed our stay, clean and comfortable rooms. Shuttle service was great. Only negative was the slight smell of mildew in the room.
for Everyoneby A verified traveler from Bahamas
Nice Hotel, close to shopping districtsPosted Nov 16, 2015
The hotel is wonderful, money well spent, you get much more than you pay for. The facilities are clean, comfortable and accommodating, one con I can speak of is the parking is a mess if you get in after 10pm, you will have to park in the back where there's minimal lighting, and that's if you find a spot, if you don't, then you have to drive around and sad to say park in a disable parking. Of course I didn't do such a thing, but I did see other frustrated guest do this who weren't disable. If this can be addressed I would say this hotel is a 5/5. The free parking is great though, so I guess you can't complaint, Great hotel!!