Ratings based on 1,449 Verified Reviews

4.5 out of 5
89% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler from South Carolina

Great choice close to everything!

Posted Mar 14, 2017
Pros: I felt like I was at home and the staff made me feel like family.
Cons: Exterior repairs. And the restaurant and bar were undersupplied for some items.
Location: Walking distance to a Target and numerous other stores. They provide transportation to the Disney parks.
I found this hotel last minute and was glad I did! I needed a place to stay for three nights and I wanted more than just a hotel room. These rooms are full condos with kitchens, LR, DR, 2 baths and 2 bedrooms. The interior was very clean and comfortable. The staff at the front dest were great. The pool was more than adequate. The dining room and lounge are small but most guests eat out or cook in anyway. The two meals I ate there were very good and reasonably priced. The bartender, Aileen, was awesome!! I would happily stay here again and will recommend this property to my friends and to my clients. The only negative would be that some of the patio areas are in need of repair but nothing that prevented me from sitting out by the little pond.
Comment from Hotel Management
Mar 15, 2017 by Joyce Lee, Hotel Management
We are glad you chose to stay with us during a last minute trip. Thank you for pointing out specifics about your villa; always wonderful for our future guests to get a visual of what to expect. Come visit us again in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler from Chicago suburbs, IL

Comfortable and convenient to Disney

Posted Mar 13, 2017
Definitely would stay here again. Great value! Loved staying at a villa with 2 bedrooms/2 baths/2 levels. Comfy beds too! Wish we would have had time for the nice pool area.
Comment from Hotel Management
Mar 14, 2017 by Joyce Lee, Hotel Management
Thank you for your positive feedback. We are glad you enjoyed your stay with us. Your feedback is greatly appreciated and hope you will join us again to utilize the pool.
2 out of 5
by A verified traveler from London, UK

Gone downhill, won't stay again

Posted Mar 5, 2017
Room safes removed, no atm, one particular front desk staff very rude and unhelpful several times. Housekeeping poor service and bedding not changed (we stayed 12 nights). This was our 4th stay and we noticed this resort and the service has deteriated badly. Used to be first class in every area. Not now. Despite getting Expedia Extra for late check out we were harassed with housekeeping knocking twice and calls from front desk by 12.00 when we had till 1pm to check out. Not good value and still had to pay $12 per night resort fee on check out. They need to update in room book and the website to show that services have been removed. We will not stay here again. Very very disappointed.
Comment from Hotel Management
Mar 21, 2017 by Joyce Lee, Hotel Management
We are very sorry you were not pleased with your stay. Please know your comments have been forwarded to our General Manager to look into and address accordingly. Your feedback is very important to us and hope you will give us another opportunity to better host you.
4 out of 5
Recommended
for Families
by A verified traveler from Ohio

Nice updated older hotel

Posted Mar 1, 2017
Pros: I liked the townhouse style with 2 bathrooms and updated full kitchen. Very nice and clean. The grounds were very pretty.
Cons: There was only one staff member available for check in/out. They appeared to be overwhelmed. Not very friendly overall. Coffee was always empty!
Location: Plenty to do close, putt putt, Old Town activities, many restaurants and shopping and close to Disney.
Stayed here in a 2 bedroom for a girls trip. Overall, very nice hotel with nice bar/pool/lounge area. Rooms were like townhouses. Parking was plentiful.
Comment from Hotel Management
Mar 2, 2017 by Joyce Lee, Hotel Management
Thank you for choosing to stay with us for a girls trip. We are glad you liked the layout of the rooms. However, disappointed to hear what you encountered at the front desk. Please know we will look into the matter and address immediately. We hope to see you again in the near future.
4 out of 5
Recommended
for Families
by A verified traveler from Toronto

Posted Feb 22, 2017
A comfortable place for a family to stay with a nice, small pool and clean, comfortable rooms. An easy drive to Disney, plentiful free parking and very close to shopping, groceries etc. We'd come back for sure.
Comment from Hotel Management
Feb 23, 2017 by Joyce Lee, Hotel Management
Thank you for your feedback. One of our perks is how close we are to the local theme parks. Your feedback is greatly appreciated. Come visit us again in the near future.
3 out of 5
by A verified traveler from watertown, WI

Nice hotel but bad beds

Posted Feb 20, 2017
Hotel was very nice and clean. But the beds were like sleeping on a brick wall.
Comment from Hotel Management
Feb 20, 2017 by Joyce Lee, Hotel Management
Thank you for your feedback. We are glad you enjoyed the cleanliness of the rooms. However, disappointed you were not satisfied with the comfort of the beds. Your feedback is greatly appreciated and hope you will give us another opportunity.
4 out of 5
Recommended
for Everyone
by A verified traveler from NC

Great location

Posted Feb 19, 2017
Nice, clean condo. Staff was friendly, grounds were clean. Wish there was a change machine in laundry room, staff wasn't thrilled to give me quarters for laundry. Our family of 5 would stay there again.
Comment from Hotel Management
Feb 20, 2017 by Joyce Lee , Hotel Management
Thank you so much for your feedback. We are very happy you enjoyed your stay with us. Feedback like yours is very much appreciated. Come visit us again in the near future.
5 out of 5
Recommended
for Families
by A verified traveler

Clean, comfortable beds, lots of room, great ameni

Posted Feb 19, 2017
Pros: Good location and priced well.
Cons: It would be nice to have a free continental breakfast on the first morning if not everyday of a stay.
Location: Close to Disney and Universal. Shopping and family friendly restaurants nearby.
Check in was easy. Villa was comfortable, clean and large. Close to attractions. Shopping near by. Well manicured grounds. Pool and hot tub were great. The flowers and boardwalk added to the ambiance.
Comment from Hotel Management
Feb 20, 2017 by Joyce Lee , Hotel Management
Thank you so much for your positive rating. We are very happy you enjoyed every aspect of your stay from beginning to end. Your patronage is very much appreciated and will keep it in consideration when evaluating guest needs. Come visit us again the next time you are visiting the area.
4 out of 5
Recommended
for Everyone
by A verified traveler from Michigan

Great condo for families!

Posted Feb 16, 2017
Our family loved the location to the Disney parks (10-15 min drive). This condo was in good condition...a bit dated but no big deal at all. Pool was very nice and the grounds were ideal for our 4 kiddos to play and not feel cooped up We would definitely go back to this location!!
Comment from Hotel Management
Feb 21, 2017 by Joyce Lee, Hotel Management
Thank you for choosing to stay with us during your recent trip to the local theme parks. Positive feedback like yours is very much appreciated. Come visit us again in the near future.
4 out of 5
Recommended
for Everyone
by A verified traveler from NY

Good Stay

Posted Feb 2, 2017
Pros: Busy but quiet at night
Cons: Rooms need some upgrading, but it was good for the price
Location: 30 mins from Orlando Airport, 10 mins from Disney. Many Stores and Restaurants near by
Check in was quick and easy, I got the room I asked for. Staff cleaned room daily. Pool area was decent. Bar and restaurant were nice to have onsite. Target and other stores were right next door to hotel. 1 out of three tvs didn't work, Staff was working on it. If you not from the area, its a little hart to find, but its next to Target.
Comment from Hotel Management
Feb 3, 2017 by Joyce Lee, Hotel Management
Thank you for taking the time to tell us about your stay. We are very happy you enjoyed your stay with us. Your feedback is very much appreciated and hope to see you again in the near future.