Ratings based on 3,044 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
90% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from il

Very nice

Posted Jul 29, 2016
Everything was nice I just whish she wouldn't charge me 40 for extra 2 hr , for late check out
5 out of 5
by A verified traveler from KY

Nice stay close to disney

Posted Jul 25, 2016
We liked our stay here the staff was great and the condo was really spacious. The condo was about 1 mile from disney springs which was a plus. If i have to be negative the bed was a bit hard and the outside needs repainting but besides that we loved our visit.
Comment from Hotel Management
Jul 25, 2016 by Guest Relations, Hotel Management
We’re delighted to know that you were very pleased with your stay at The Blue Hero Beach Resort! It is a pleasure to hear that as usual our staff was friendly and attentive throughout your stay. I do apologize for the bed not being to your preference. I wish we had known so that we might have been able to room move you or switch out the mattress. I have passed your comments on to the HOA who manages the exterior of the resort regarding the painting. We do hope to have you back in the future.
1 out of 5
by A verified traveler from New Jersey

Bad experience at Blue Heron in July 2016 vacation

Posted Jul 23, 2016
Horrible conditions of bed mattresses in Master bed room and kid/guest room. Sofa set is very dirty and the sofa seats needs to be replaced. In addition to this, it's very hard to find the parking spots in parking area of the resort.
Comment from Hotel Management
Jul 25, 2016 by Guest Relations, Hotel Management
Thank you for your review. We are sorry to hear your unit had some complications during your time at the resort. I have discussed the unit with housekeeping. We do have a two level parking garage as well as numerous exterior parking spots in front of an behind the building. Your feedback is appreciated and will be shared with the resort management team for future improvements.
5 out of 5
by A verified traveler from MN

Beautiful room

Posted Jul 21, 2016
My room was huge and had a beautiful view off the balcony.
Comment from Hotel Management
Jul 25, 2016 by Guest Relations, Hotel Management
Thank you for the great 5 star review!
5 out of 5
by A verified traveler from Toronto, ON

Nice hotel close to universal and disney

Posted Jul 21, 2016
We regret not spending enough time at the resort. It was close to Walmart so all our grocery needs were taken care of. After all the fun at the theme park it was a nice ending to the day.
Comment from Hotel Management
Jul 28, 2016 by Guest Relations, Hotel Management
Thank you for your review . We are pleased your well-appointed unit was spacious and accommodating and the location of the resort to nearby attractions and theme parks and grocery stores made for a great trip to Orlando. We look forward to having you again at The Blue Heron Beach Resort.
4 out of 5
by A verified traveler

Very spacious for families.

Posted Jul 19, 2016
Cons: The pool area needs umbrellas and areas of shade.
Location: Great location to all area theme parks. Less than ten minutes to all attractions. Easy access to I 4.
Condos are large and spacious. Our family of 5 had plenty of room with two bathrooms and a large kitchen and living room area. The master bedroom was very nice and a plus. There is a large pool area and access to lake activities with renting boats, jet skis, and kayaks. We enjoyed our stay.
Comment from Hotel Management
Jul 20, 2016 by Guest Relations, Hotel Management
Thank you for taking the time to review our resort. I will share your experience with our staff. I am delighted you enjoyed your overall stay. I look forward to welcome you back!
4 out of 5
by A verified traveler from B, Adelanto CA

Nice Family Friendly Hotel

Posted Jul 18, 2016
Family friendly hotel close to airport, freeways and theme parks. Love the pool, bar and free parking. Hotel room felt like home with full kitchen, washer and dryer, living room and separate bedrooms. Would definitely stay here again.
Comment from Hotel Management
Jul 20, 2016 by Guest Relations, Hotel Management
Thank you for taking a moment to comment on the good value you received during your stay with us! We are pleased to know that our suites were spacious, comfortable, and well-equipped for your needs. We appreciate you writing a review and we hope that you will come back and see us again.
3 out of 5
by A verified traveler from az

Reasonable prices

Posted Jul 18, 2016
Good location for Disney and universal. Staff was very responsive but cleaners forgot lots of little details. Overall, good deal.
Comment from Hotel Management
Jul 20, 2016 by Guest Relations, Hotel Management
Thank you for taking the time to share your feedback of your most recent stay at our resort. We are disappointed to hear that we failed to meet your expectations this trip and will take the feedback you have shared to ensure this is not a recurrence. We hope that you will consider our resort again in the future.
5 out of 5
by A verified traveler from Arkansas

Most bang for your buck!

Posted Jul 17, 2016
Pros: Clean and affordable for a family of 6.
Cons: more blankets and linens for an extended stay since daily house keeping isn't provided without an extra cost.
Location: Plenty of dining and mercantile type stores within walking distance
Very good experience. Room was clean as well as the entire facility. Very good over all experience!
4 out of 5
by A verified traveler from baltimore

disney condo for family

Posted Jul 17, 2016
Great condo and resort if your goal is to just go to Disney etc and just sleep at night. However the mattresses were terrible especially the kids room and bunk beds. If you want a good bed, visit a name brand hotel.