Ratings based on 3,533 Verified Reviews

4.2 out of 5
90% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Families
by A verified traveler from Atlanta

Great hotel, close to disney, universal, fun spots

Posted Jul 21, 2017
Pros: Safety, the elevator would not work without the door card. Free parking
Cons: i couldn't lock the bathroom door which was in the room.
Location: Great hotel, close to disney, universal, fun spots,disney springs, and Sea World.
Great hotel and good security. Elevator would not work without checkin card. Great view from the balcony.
5 out of 5
Recommended
for Everyone
by A verified traveler from Centerville, Oh

Location is great and pool is awesome!

Posted Jul 18, 2017
Friendly staff, awesome pool, location is great--there are so many great things about this hotel! It was so nice to have a condo with a full kitchen versus a little hotel room. It was easy to save money by eating breakfast and a few dinners in the condo. We are definitely going back to The Blue Heron next year!
4 out of 5
Recommended
for Everyone
by A verified traveler from Connecticut

Great place.Great views.Made for a Great Vacation.

Posted Jul 18, 2017
Pros: We loved the washer and dryer in the room - comes in handy after a week of travel. Views, pool area, and room size were all a plus.
Cons: Update the fixtures and furniture.
Location: Very close to Disney Springs and the Disney parks. Many restaurants to choose from ... and close to the grocery store.
On vacation to visit family and Disney attractions and this place became a home away from home. The furniture and fixtures are worn, but our room(s) were very spacious and clean. The kitchen provided all the necessities for cooking in. Balcony with view overlooking pool and the lake is wonderful. Easy check-in with plenty of garage parking. Grounds are well maintained. Loved the size of the pool - plenty of lounge chairs.
5 out of 5
Recommended
for Everyone
by A verified traveler from G

Great location, room view and has a nice pool.

Posted Jul 17, 2017
Our experience was great. I highly recommend this place. Location was perfect for all parks as well as restaurants or any needs. The pool was great, spacious and the rooms have a really nice view.
Comment from Hotel Management
Jul 18, 2017 by Guest Relations , Hotel Management
It was fantastic to have you stay with us at The Blue Heron Beach Resort. Thank you for mentioning how wonderful your experience was.As you mentioned, we are indeed located within close distance to many of Orlando’s famous attractions. Yes, the views that each guest gets of beautiful Lake Bryan are priceless. Thank you once again for recommending us and we look forward to your next visit to our resort!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, Great Lake view, close to Disney

Posted Jul 16, 2017
Big rooms, spacious and well maintained. Good rooms for the value.
Comment from Hotel Management
Jul 17, 2017 by Guest Relations , Hotel Management
Thank you for your review. We appreciate the 5 stars and do hope to see you back in the near future!!
5 out of 5
Recommended
for Everyone
by A verified traveler from Long Island NY

Great Deal!

Posted Jul 14, 2017
In town for a dance competition and it was such an economic and pleasant way to spend the week away from home. Being able to come "home" at the end of the day and mskeva meal or do some wash or go to the pool was so nice. So much better than an overpriced hotel room!
Comment from Hotel Management
Jul 17, 2017 by Guest Relations, Hotel Management
We can’t thank you enough for the magnificent review! We really appreciate you for making us a part of your family vacation. It means a lot to us that you felt right at “home” during your stay with us.It is great to know that our fully-equipped kitchens were useful for preparing your own meals . A true money-saver! . We are delighted to hear that the kids loved the beautiful pool, and we are thrilled to be your second home here in Orlando. We are already looking forward to seeing you again next year!
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami FL

Great bargain

Posted Jul 13, 2017
Staff: The lady that took care of us was a lovely lady, awesome customer service. Room: Better than expected, awesome view make sure to pick top floors. Room Service: They don't do daily room service is before you get there and after you leave.
Comment from Hotel Management
Jul 13, 2017 by Guest Relations, Hotel Management
I was happy to read your very positive comments about our staff . we are delighted your room had a great view and that it was to your liking. In an effort to minimize your nightly room rate and to simultaneously provide you with more privacy, the resort does not include daily housekeeping services in your room rate. We can provide you with housekeeping services on an “a la carte” basis. For your convenience, washers and dryers are located in each suite along with a small starter box of laundry detergent, dishwasher tablets , toilet tissue and paper towels .We do service the unit prior to the guests check-in and after they leave. We do hope to see you again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler

Good

Posted Jul 9, 2017
I was clean the staff was friendly nice and helpful and good secretary and one of the nights at 2:30 people fussing at each other cruising out and the secretary handle it two time and my kids could sleep
Comment from Hotel Management
Jul 11, 2017 by Guest Relations, Hotel Management
We do apologize that certain aspects of your stay weren’t to your personal preferences. I do thank you for the great comments on the staff and we do hope if your travels bring you back to Orlando we will see you again,
5 out of 5
Recommended
for Everyone
by A verified traveler from NC

Excellent hotel for families!

Posted Jul 8, 2017
Our hotel experience was excellent all the way around!
Comment from Hotel Management
Jul 11, 2017 by Guest Relations, Hotel Management
Wow! We thank you for the 5 Star review and hope. to see you again.
3 out of 5
by A verified traveler

Needs updating in areas, has great potential

Posted Jul 7, 2017
Kitchen and living room were comfortable. King size bed probably has never been updated since built. You could feel each coil and they made a great deal of noise. Towels were brand new and question if laundered before having them in use. Had lint all over our bodies from drying with them, which made you feel unclean. The pool and deck area was clean and comfortable. Exercise equipment could use some updating as well..,