Watch out for building 1
Posted Oct 15, 2016
Booked this resort based on our last visit to Orlando. We were originally allocated an apartment in building 1 which is not shown on the picture. Building 1 is a multi story block (13 floors ) which was previously Lake Eve resort. The apartment was dull, dated with dirty carpets and the balcony is overlooked. We requested another apartment in the original resort and after initially being told that all apartments we taken we were allocated one in Building 7 ( thanks to Brianna). The new apartment was modern, clean and exactly what we were expecting. The resort is quiet, clean, has a great pool area and is ideally situated for all the attractions.
Comment from Hotel Management
Nov 23, 2016 by Bluegreen Customer Care, Hotel Management
Hello Kenny, Thank you for staying with us at The Fountains. We appreciate you sharing your experience with us. We are pleased you enjoyed the accommodations in Building 7 and we're glad you found our resort to be quiet, clean, and to have a great swimming pool. However, we regret to hear your original accommodations fell short of your expectations. Please know we will share your feedback with our team. Thank you and we do hope you will join us again soon!