Ratings based on 288 Verified Reviews

4.4 out of 5
91% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Posted Jan 15, 2017
Nice hotel, but should have more dinner options onsite.
Comment from Hotel Management
Jan 18, 2017 by Bluegreen Customer Care, Hotel Management
Thank you for staying at The Fountains! We very much appreciate the feedback you have provided us with.
5 out of 5
Recommended
for Everyone
by A verified traveler from St Louis MO

Excellent place to stay!

Posted Jan 13, 2017
Pros: Location and the fact that there were restaurants close by.
Cons: It was great.
Location: There is a Dominos pizza and Benihana on the resort as well as food at the main lodge and neat bar and grill on the lower level by the pool.
We stayed at this resort while on a business trip and I want to say it was the best choice ever. The units were spacious and clean. The staff was very responsive and we would definitely book it again.
Comment from Hotel Management
Jan 18, 2017 by Bluegreen Customer Care, Hotel Management
Hello Sue, Thank you for staying with us at The Fountains. We are happy to hear you enjoyed our location and surrounding attractions. We're pleased you also found our units to be spacious and clean. We're so glad our staff provided you with responsive service as well. We're thrilled you wish to return and we hope to welcome you back again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Jan 13, 2017
Stayed for 3 days for a tread show at the convention center. We were surprised that they did not offer shuttle service to the convention center which was 10 min away. Room was cleaned, but bed and sofa uncomfortable, need to be replaced.
Comment from Hotel Management
Jan 18, 2017 by Bluegreen Customer Care, Hotel Management
Hello Traveler, Thank you for staying with us at The Fountains! We are pleased you found our accommodations to be clean. We appreciate the feedback you have shared with us as well. We do hope you will join us again in the future!
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice Hotel

Posted Jan 9, 2017
Wish the weather was better for the trip. All in all the resort was Great. The Staff was friendly and fast with responding to the one situation.
Comment from Hotel Management
Jan 9, 2017 by Bluegreen Customer Care, Hotel Management
Hello Anonymous, We're sorry to hear you didn't have nice weather during your trip. We would have changed that if we could! We are really happy that you found our resort to be great and our staff to be friendly. We hope to welcome you back soon and promise to do our best to provide better weather!
5 out of 5
Recommended
for Everyone
by A verified traveler

2nd Stay - Still Love it!

Posted Dec 19, 2016
Pros: The pools and staff!
Location: Close to Disney and Universal.
I absolutely love this hotel. The staff is so friendly, the amenities are awesome and the location is perfect!
Comment from Hotel Management
Dec 20, 2016 by Bluegreen Customer Care, Hotel Management
Hello Lexi, Thank you for staying with us at The Fountains for a second time! We're happy to hear you enjoyed our swimming pool and we're pleased you experienced friendly service from our staff. We're joyed you also felt that our location was perfect. We hope to welcome you back again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Miami, FL

Super nice hotel with awesome pool

Posted Dec 12, 2016
This was our first time staying there. The staff was polite and our 2 bedroom suite was awesome and nicely clean. Can't wait to book again!
Comment from Hotel Management
Dec 14, 2016 by Bluegreen Customer Care, Hotel Management
Hello Maggie, Thank you for sharing your review of The Fountains. We are thrilled that you found our two bedroom suite and our pool to be awesome! We can't think of a better compliment of our amenities. We hope you can return soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

Great Hotel

Posted Dec 8, 2016
Pros: We like the pool area and how big the rooms are.
Cons: My recommendation would be to have something in the rooms with information about hotel, restaurants near by and check out procedure.
Location: It is so close to everything, restaurants are less then a mile. Museums and entertainment is less then 5 miles.
This is our third stay at the hotel and really enjoy the rooms and grounds. Hotel is always clean and staff are very friendly.
Comment from Hotel Management
Dec 14, 2016 by Bluegreen Customer Care, Hotel Management
Hello Kristen, Thank you for returning to stay with us at The Fountains. We are happy to hear that you like our pool and the size of our rooms. We really appreciate your recommendation as well. We hope to welcome you back again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from dallas

Great service loved our stay.

Posted Nov 2, 2016
Great overall friendly staff and would definitely recommend to future travelers
Comment from Hotel Management
Nov 22, 2016 by Bluegreen Customer Care, Hotel Management
Thank you for your recommendation of The Fountains!
4 out of 5
Recommended
for Everyone
by A verified traveler from Scotland

Watch out for building 1

Posted Oct 15, 2016
Booked this resort based on our last visit to Orlando. We were originally allocated an apartment in building 1 which is not shown on the picture. Building 1 is a multi story block (13 floors ) which was previously Lake Eve resort. The apartment was dull, dated with dirty carpets and the balcony is overlooked. We requested another apartment in the original resort and after initially being told that all apartments we taken we were allocated one in Building 7 ( thanks to Brianna). The new apartment was modern, clean and exactly what we were expecting. The resort is quiet, clean, has a great pool area and is ideally situated for all the attractions.
Comment from Hotel Management
Nov 23, 2016 by Bluegreen Customer Care, Hotel Management
Hello Kenny, Thank you for staying with us at The Fountains. We appreciate you sharing your experience with us. We are pleased you enjoyed the accommodations in Building 7 and we're glad you found our resort to be quiet, clean, and to have a great swimming pool. However, we regret to hear your original accommodations fell short of your expectations. Please know we will share your feedback with our team. Thank you and we do hope you will join us again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler from florida

Nice resort

Posted Sep 26, 2016
Very nice place to stay for an extended vacation. Everything you need in an apartment like stay. Also close to all kinds of shopping and sea world. They put $100 deposit on your credit card at check in. I noticed it's still not credited, hopefully that won't be a problem! also had some confusion with the check in and they wanted to charge me again. I had to email them my Expedia statement, a bit strange.
Comment from Hotel Management
Oct 7, 2016 by Bluegreen Customer Care, Hotel Management
Hello runninginfl, Thank you for sharing your review of The Fountains with us. We are pleased you found our property to be a very nice place to stay and we're glad you also enjoyed our location. We very much appreciate your feedback and we thank you for sharing your experience with us. We hope you will join us again!