Ratings based on 9,070 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified ReviewsThey paid and stayed. We double-checked.
by A verified traveler
My stay was excellentPosted Aug 22, 2016
My experience was really nice everyone was really nice and fast services
by A verified traveler from ponte vedra
Will be nice once construction is completePosted Aug 22, 2016
Pros: Location. Was able to walk to Disney Springs
Cons: Customer service could be better. Bathroom area was small and toilets really low to the floor.
Location: Shopping and dining really close to hotel
In order to get a renovated room had to wait an extra hour past normal check in time. The front desk clerk said those rooms where better. Nice room but already a little worn looking for recently being done.
by A verified traveler
Posted Aug 22, 2016
Hotel muy comodo y cerca de Disney Spring. El Minimarket que esta dentrio del hotel es muy bueno.
by A verified traveler from Sanford, FL
Great hotel walking distance to Disney SpringsPosted Aug 19, 2016
Hotel is always nice even though its still going through renovations, clean and convenient to everything
by A verified traveler from M
Family suprise tripPosted Aug 18, 2016
The reception was not very warm and inviting. He was more-so ready to get the check-in over and go about his business. I noticed other receptionist giving welcome bags, my guy did not. He did not discuss fees/deposits. It was not what I expected for a "Disney Springs" property
by A verified traveler from New Jersey
Buena Vista Palace - Nice Short StayPosted Aug 16, 2016
We stayed in a room with a wonderful view of the Disney area and its nighttime fireworks - a nice festive feel for our first night in Orlando. Room was definitely clean as we were able to smell cleaning product as we walked in. Cold as we entered, but the adjustable thermostat and ceiling fan allowed us to tailor the temp of the room to what we wanted. Very bright and eye catching decor. USB ports galore for charging the gadgets. My picky nine-year-old approved of the beds. Unfortunately, the main pool was closed for renovation, so only a small pool was available for our family. Two issues with the bathroom: 1) No non-slip strips in the tub made for a precarious morning shower. 2) Horrible lighting in the bathroom made it feel quite dank in comparison to the feel of the rest of the hotel. Overall, a good overnight stay with easy access to Disney Springs, but, given the competitive choices in the area, I don't think I'd want to stay for an extended vacation here.
by A verified traveler from Ottawa
Not bad considering renos/pricePosted Aug 15, 2016
This hotel is clean easily accessible for the price its a bargain. Will be great when the pool renos will be over. As for now you will have to take a shuttle or walk for 10-15 minutes to the Hilton to access their resort to enjoy the bigger pool. There is a smaller pool accessible as of now on the compound
by A verified traveler
Parking was far but great locationPosted Aug 15, 2016
Great location but pool was under construction.... parking was far but rooms were great
by A verified traveler from west palm beach, florida
beautiful new lobby, self serve food storePosted Aug 10, 2016
Pros: Nice room with balcony. Very accommdating staff.
Cons: better pricing for food.
Location: Disney world and disney and springs, several outlet shopping areas, universal, sea world, many restaurants, close to international drive with wet and
we knew that the hotel was under construction, so we were not suprised that get the pool area was closed and that there were men working on it. We were able to use the spa pool, but we could not enter the area through the spa instead we had a long walk outside on the sidewalk to get to the pool. The new area for self service food was lovely although a bit pricey.
by A verified traveler from Virginia
Great Hotel, easy access to Disney SpringsPosted Aug 9, 2016
Pros: Location, price, and service
Cons: None that I can think of.
Location: The hotel is located across from Disney Springs and is on Disney property, so bus service to the parks is free.
We arrived at 9 am Sat July 30th, 2016. I didn't require any assistance, but the staff was more than happy to accommodate us. Service desk staff was more than happy to help us, and due to the pool renovations, they gave us free internet access during our stay. Check-In was at 4 pm, but was told we could store our items within the hotel until the room was ready. The room was an accommodation room on the 11th floor, and faced the Disney Resort area. The room was clean with plenty of room for the 4 adults. Ice machine was located beside our room, but posed no noise issues..as were the elevators. Only issue to be aware of is a fifty dollar per night charge on your credit card for amenities that you may later be charged for. This will be taken off of your account at checkout, so no worries. Parking is Free too I would definitely book this hotel again and would recommend it to others for a stay.