Ratings based on 151 Verified Reviews
They paid and stayed. We double-checked.
4.1 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
They paid and stayed.
for Couplesby A verified traveler
great hotel, great helpful staff.Posted Jul 2, 2015
Pros: great, freindly staff. great value for money.
Cons: it used to include breakfast, shame they stopped this.
Location: plenty of restaurants and shops in the immediate area and close enough to all the major attractions and malls.
used to stay here 2 or 3 times a year when we vacationed in the Orlando area, far enough to avoid the tourists but close enough to get to the attractions if thats what you want. Cant honestly fault the place, for the cost ther can be fewer, if any, better value. All the staff are polite, freindly and always willing to help. If you're looking for 5* hotel facilities then this isnt for you but if you want quality on a budget then I 100% recomend Candlewood at Lake Mary and will definitely be coming back. Thanks for making our stay great.
for Business Travelersby SCOTT from North Carolina & Florida
Welcome HomePosted May 25, 2015 on Hotels
Was pleasantly surprised. Everyone was friendly and helpful, even the guest. Maybe that was because it was a pet friendly facility. People with pets in tow are usually grateful to have a place that accepts their "Babies", thus making them a more cordial lot in general.
for Business Travelersby A verified traveler
Lake Mary visitPosted May 16, 2015 on Hotels
It was not totally positive. Nine day stay - first day and not the room that I requested, second day I'm told that the requested room is not available. I'm prepared to go elsewhere but wait, a call to the manager results in inspecting rooms that were cleaned but had not been inspected by 9:00 PM. A room was available as requested. Last two nights, my key will not open the door. The staff was very helpful but they are hindered by protocol and equipment.
for Couplesby Robert from Appleton, WI
No maintenance at this hotelPosted May 10, 2015 on Hotels
Just looking for a cheap hotel for a overnight stay since we had to fly out at 6:300 am and that is what we got. First off the bathroom door handle was barely holding on, my wife called and they said they would send someone up ASAP. Two hours latter still no one, call back and front desk say they will be up with screwdriver 1/2 hour latter still no one, so I walk down to desk and she is still there. I tell her to give us another room and she does. Pack our bags move to next room, by now it's 10:15 we have to get up at 3:30 to get to airport early, we get into next room and the toilet is running. Try the handle and nothing works, so the toilet fills and flushes, fills and flushes, can't sleep with that noise so back to front desk and ask for another room. Get another room and we can finally get some sleep not that it mattered here but the exhaust fan didn't work in the bathroom so when we showered in the morning the mirror was all steamed up had to leave the door open to shower while my wife got ready. The hotel was very nice from the outside and in a nice business park, but maintenance was not kept up, didn't appear to old. Also very loud traffic noise if your room faces highway they do have sound machines to try and block the noise.
for Couplesby Chris
Posted May 8, 2015 on Hotels
for Business Travelersby Vesna from SRQ
Candlewood stayPosted May 1, 2015 on Hotels
We enjoyed our brief stay, having the comfort of in room kitchenette, grill at the pool and excellent service! Every request was met with a smile and prompt attendance! Right off I-4, so easy to get to and navigate around town.
for Familiesby Diane from Newington, Connecticut
Very pleasedPosted Apr 25, 2015 on Hotels
Enjoyed my stay! Staff was friendly and very accommodating. Would definitely stay there again!!
for Familiesby Phillip
Posted Apr 21, 2015 on Hotels
for Business Travelersby Ricardo from Sugar Land Tx
Lake Mary TripPosted Mar 24, 2015 on Hotels
The facility was great and the people were great the only problem it's right next to the highway I-4, one of the busiest in Orlando. Constant noise!!
for Couplesby marc anthony
Posted Mar 16, 2015 on Hotels