Ratings based on 5,024 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
by A verified traveler
Bed condition terriblePosted Feb 1, 2016
Bed is terrible. The room was not clean I am very sad
for Everyoneby A verified traveler from New Orleans, LA
Unexpected pleasurePosted Feb 1, 2016
Pros: As they say in real estate concerning a property, location, location, location. This hotel is within walking distance or a short drive of anything.
Cons: the only thing I would improve is the transportation to the park. Two drops but only one bus to pick, up at the end of the evening, standing room.
Location: Great location, walking distance to restaurants and shopping. Also provided transportation to parks and shopping.
Great location, nice room, staff always friendly and helpful.
by A verified traveler
DisappointingPosted Feb 1, 2016
Pros: Location to other activities and restaurants was good.
Cons: Better management. Overall appearance is nothing like the picture. I mostly saw nothing but parking lot and construction activities.
Location: Disney is not too far away. Many good restaurants only a short drive.
Location was good, but my experience was so bad, that if this was the only experience I ever had in Orlando, I would never return. The hotel had the Rosen name attached to it. I have stayed in other Rosen properties and had good experiences, so I thought this would be similar. If I were the Rosen's I would remove my name from this property. The front desk staff were competent, but they are not supported by management. They did not have any record of my reservation even though I had paperwork to show them I did have a reservation. I called Expedia for assistance and told that 10 minutes should take care of it. Long story short is was almost 2 hours before I got a room. I was not the only one having problems--it seems like everyone had challenges getting checked in and it was not the front desk staff's fault but they were frustrated by the constant problems to deal with and no one from management ever showed their face to help. While I waited, I decided to eat in their buffet restaurant (now 9 p.m.). Worst meal I remember ever having to pay for.
for Everyoneby A verified traveler from Jamaica
Budget HotelPosted Feb 1, 2016
Pros: Its proximity to the convention centre, and easy access to several restaurants and places of relaxation and entertainment.
Cons: Staff uniforms. All the front desk staff work pale, washed out shirts that gave an impression of a "cheap" motel or owners who scrimp in quality.
Location: The location is great. Things to do nearby include several restaurants & bars. The Orange County Convention Centre and Disney are minutes away.
The experience begun at the entrance with a very helpful and pleasant security officer. The lobby shares space with a convenience store, a Disney ticket booth, and entrance to a restaurant and a pub, along with the check in desk. On arrival I was told that my reservation was confirmed but that there was no room available for me. This led to a delay in the check in process, until one was "made" for me. It was a relief to find the room clean and well made. The bathroom was very clean and the mirrors well polished. The property is of an older design but generally appear to be properly maintained. Parking is a premium in Orlando hotels this close to the Convention Centre and Disney and SeaWorld but I had not trouble finding a parking space each night at this hotel. For the price, the accommodations were acceptable and I would stay here again. I would not select this hotel as a place to relax though. It is very busy and families are up from early packing and getting ready to go to the theme parks so it is generally very busy in the morning.
for Everyoneby A verified traveler
Muito Muito Legal! Ao lado de Disney World!Posted Feb 1, 2016
Pros: Proximidade do Disney e das lojas e outlets e restaurantes
Cons: Chuveiro no meu quarto... Agua com mais pressao...
Perfeito! Ao lado dos Premium Outlets tambem! Hotel bom e Hotel Staff muito atencioso!!
for Everyoneby A verified traveler from Jacksonville, FL
I recommend this hotel!Posted Feb 1, 2016
Housekeepers were wonderful, gated with security guard at night. Close to everything, staff in the lobby were lovely also. I didn't wake up in time for breakfast but I had wanted to go to the bar- no action/people socializing but that was the only downside. Beautiful location and hotel though prettier in person than online pictures.
for Everyoneby A verified traveler
Close to Disney WorldPosted Feb 1, 2016
Conveniently located in LBV; close to Disney, Universal, outlet malls and major highways. Many restaurants in immediate area. Very clean and park like grounds in front. Traffic noise from I4 is a factor fo some rooms in the back of the buildings
for Everyoneby A verified traveler from Maceió, Alagoas
Bom Hotel para quem usa apenas para dormir.Posted Jan 28, 2016
Pros: Nada em especial. Gostei do Hotel porque passei o dia fora e usei apenas para dormir.
Cons: Precisa melhorar as instalações do hotel porque é muito antigo.
Location: Boa localização.
Hotel bom para quem usa apenas para dormir, recepção muito distante dos quartos e antigo.
by A verified traveler from Bostonian
Noisy!!Posted Jan 27, 2016
My family and I stayed here for the week of 1/17-1/22/2016. While it's affordable and conveniently located, it's a noisy hotel. Our room was facing the major highway and we can hear the traffic all day and night, even at 3:00am. And when you don't hear that, you hear your neighbors. I didn't get one good night of rest there. I didn't ask to switch rooms because my husband was too lazy and we figured it may be of no help. And we thought we could handle the noise. I probably won't stay here again.
by A verified traveler from red banks ms
thank god they moved usPosted Jan 25, 2016
I am so glad the clarion had maintenance issues and moved us to a true 4/5 star hotel. My heart dropped to my ankles when I saw the hotel. Definitely not the plush I'm accustomed to. The move to the Plaza by Rosen was a God send. They accommodated me with the same rates and a comp buffet