Great housekeeping staff, terrible shuttle
Posted Jul 24, 2016 on Hotels
I was checked in early at no charge, which was sooo convenient. The pool was always crowded though, I think they could use a second one, maybe adults only? Also, the theme park shuttle was HORRIBLE. We decided to take an uber rather than stand with hardly anything to hold onto for the 45 minute hotel circuit! Which sucked, because we were hoping to save money on that.
Comment from Hotel Management
Sep 14, 2016 by General Manager, Hotel Management
Thank you for sharing with us and writing this review, though we are sorry to hear of the inconvenience the shuttle was for you and your family and that you chose to use other forms of transportation for your activities. We do appreciate the suggestions to expand our pool area and are always glad to hear our guests feedback so we know what to improve upon. Thank you again for staying with us and we hope to see you for a future stay.