Ratings based on 570 Verified Reviews

3.8 out of 5
80% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Families
by A verified traveler from Kent, England

Fantastic location. Hotel a little dated but good

Posted Jun 22, 2017
Pros: Location, swimming pool and free breakfast! Fridge in the room was useful. Good aircon.
Cons: Rooms are a little dated, we were put in a room facing the car park when there were lots of empty rooms facing the pool which was disappointing.
Location: Close to parks, lots of restaurants nearby!
We stayed in May, we are a family of four. The suites were spacious and ideal for a family visiting Disney. Location was superb. Hotel was slightly dated but we are easily pleased. Breakfast nice but repetitive and little variety. Hotel had a few groups while we were there and they completely dominated the breakfast room, so experience wasn't so good at those times. Pool was ideal for chilling out in the afternoon before we went out again in the evening.
Comment from Hotel Management
Jun 26, 2017 by kfkenney, Hotel Management
Thank you for staying at the Clarion Suites Maingate. We hope you enjoyed your stay and we look forward to seeing you again on your next visit to our area.
4 out of 5
Recommended
for Everyone
by A verified traveler from Wellington, FL

Conveniently Close to Disney Parks

Posted Jun 5, 2017
Pros: Comfortable, affordable and close to Disney.
Cons: The room smell!
Location: Disney parks
The hotel is conveniently located to the major Disney parks. The room was spacious and comfortable but it smelled of humidity. It included breakfast which at the price Expedia members pay, it was great. Breakfast was good, except for the coffee. It’s better to make coffee in the room before you go have breakfast :)
Comment from Hotel Management
Jun 15, 2017 by kfkenney, Hotel Management
Thank you for your comments. We will review with the department regarding your room and the breakfast. Thank you for staying with us.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel for the price

Posted Jun 5, 2017
Pros: Value
Location: Reasonably close to the parks
Was unsure what to expect but hotel had many positive ratings - we were very pleased with the accommodations - the room was perfect for our family of 5, clean and decent size, with a good breakfast in the morning. Would highly recommend if you want to stay at a decent place and not pay a ton.
Comment from Hotel Management
Jun 15, 2017 by kfkenney, Hotel Management
Thank you for staying with Clarion Suites Maingate. We are happy you enjoyed your stay.
1 out of 5
by A verified traveler from Miami, fl

Very disappointing

Posted May 28, 2017
Staff is rude. Was not greeted. I complained to the front desk 3 times. And was never given credit etc. Mattresses are old, lumpy with uneven springs. Thank God we only used the hotel one night from midnight till checkout. Paint is chipping. Ice machine far away and broken on our floor. No decent food delivery near by. Warnings of gators in parking lot. The sheets are so hot everything is poor quality. The air conditioning blows so weak that it took till the middle of the night to cool the room. Staff never apologized for all of my complaints. Keith and Victoria were not very friendly. Nothing was explained about the free breakfast. Where or what time. Just overall an extremely poor quality and service place. Probably the cheapest price around but next time i will pay more you go where customers are appreciated.
2 out of 5
by A verified traveler from Boston MA

way too far

Posted May 24, 2017
i won't recommend this hotel to anyone, way to far spent majority of the time driving from the hotel to the attractions, plan was to spend the entire day at one of the attraction but instead you get hold up in traffic, breakfast is basic, only good thing is the coffee and toasted bagel the rest is tasteless not what you see in the pictures, hotel advertise is free smoke not true, witnessed my first day by the pool another guess smoking in the pool area so i never went back and another was smoking by front door room. in my room the water in the tub don't stop keeps dripping making that annoying sound couldn't sleep, outdates furnitures, horrible paint job you still have see old spot on the walls, the AC is working but not hold in place you can see its falling apart. Safe is not secure to the floor, the fire alarm monitor box is hanging From the wall he can see the wires. If I have to rate this hotel on a scale from 1 to 10 condition wise the answer would be a 2 i won't never go back to it.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 13, 2017
Very nice hotel n close to Disney parks n restaurants
Comment from Hotel Management
Jun 15, 2017 by kfkenney, Hotel Management
Clarion Suites Maingate thanks you for your stay.
3 out of 5
Recommended
for Everyone
by A verified traveler

Aging and rude staff

Posted May 10, 2017
We were late leaving our room one morning and asked housekeeping to come back after noon. Our room did not get cleaned. Called front desk that evening when we returned and they were rude. Rooms need renovated. Otherwise facility overall was clean.
Comment from Hotel Management
Jun 15, 2017 by kfkenney, Hotel Management
We are sorry you experienced an issue during your stay. We will address this with the department and staff. Thank you for letting us know.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 3, 2017
This was a last minute decision to stay for one nighy. We really enjoyed the pool area. I was not impressed with their breakfast area or food. Overall though it was a good place.
Comment from Hotel Management
Jun 15, 2017 by kfkenney, Hotel Management
Thank you for staying with us at Clarion Suites Maingate. We hope you will visit again in the future.
5 out of 5
Recommended
for Couples
by A verified traveler from new brunswick,canada

nice hotel close to Disney s parcs.

Posted May 2, 2017
Pros: they had a very good free breakfast.
Location: close to several restaurants,grocery store and a sub shop walking distance. 10-15 minutes to Disney s parcs by car.
hotel is real nice, stayed there 2 years in row. we had a great vacation!
Comment from Hotel Management
Jun 15, 2017 by kfkenney, Hotel Management
Thank you for staying with us at Clarion Suites Maingate. We look forward to seeing you again in the future.
4 out of 5
Recommended
for Families
by A verified traveler

Dated hotel, but great for the money.

Posted Apr 30, 2017
Cons: New paint job in the rooms.
Location: Convenient to Disney. Restaurants were either within 10 minute walk or a very short drive, and then down 192 was a lot more.
We had four staying and with the breakfast included what a steal. This is not a normal breakfast, it has eggs, sausage, potatoes, coffee, juice, pancakes. Also, dining room was kept clean.
Comment from Hotel Management
Jun 15, 2017 by kfkenney, Hotel Management
Thank you for staying with us at Clarion Suites Maingate. We hope you will visit again in the future.