Feared for my safety
Posted Jul 27, 2015
This was the worst experience I ever had with a hotel I booked through Expedia. People hanging around all hours made us very uncomfortable. There were residents who rent here, it's not a resort at all. Across the street were many people hanging out in small groups, don't know what was going on but the police came with sirens blaring. To say the least we were afraid for our safety. The supposed security guard was sitting in the office. Then, when we opened up the sofa bed, there a large stain that smelled like feces and urine. The office closed at 10:00 so nothing could be done. I left this hotel, called Expedia and still waiting for a response. Please be careful if you choose this hotel to make sure you can protect yourself from whatever is happening onsite and in the neighborhood. And when they say they have 24 hour security, yeah... sitting in the office.
Comment from Hotel Management
Dec 23, 2015 by Ariel, Hotel Management
Thank you for making us aware of your experience. This is certainly not our standard. Please be sure to contact Expedia regarding your reservation.