Ratings based on 895 Verified Reviews

3.3 out of 5
59% of guests recommend
3.3 Room cleanliness
3.4 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
3 out of 5
Recommended
for Everyone
by A verified traveler from Florida Resident

Affordable hotel; Fun for Kids

Posted Jun 25, 2017
This was a very affordable hotel. We stayed in a suite so we did not experience the motel units. It was quiet and clean. The kids liked the water park. Found the other guests to be a bit riff-raffy. (There were squad cars in the lot when we pulled in - very strange scene - even for me who works in the criminal justice field).
Comment from Hotel Management
Jun 27, 2017 by Charlotte C. Guest Service Supervisor , Hotel Management
Thank you for taking the time to provide us with feedback. I am thrilled that you had a great time. We appreciate you giving us the opportunity to provide you and your family your accommodations. We hope to see you once again on your next trip to Orlando. Thank you once again.
3 out of 5
by A verified traveler from California

Not what I ecpected

Posted Jun 25, 2017
The online pics were deceiving. I expced nore frm a "resort".The rides at the water park was not as colorful as photos presented, the motel was in need of a paint job. The set up was like a motel. Rooms faced the parking lot, Guest has wet clothes hanging from the railing, guest having a dispute near parking lot, and a couple of guest were hanging out around the hotel. It reminded me of a motel that has monthly renters. I didn't feel safe traveling with my friend and our 15 year old sons. Our room was on the seconds floor which had no elevator. Big thanks to Mary who gave us a tour of the property and upgraded us to an area with rooms that had an elevator and doors open to a hallway. I made the best of the stay but will not return.
3 out of 5
by A verified traveler from washington DC

The hotel was close to a lot of resorts

Posted Jun 25, 2017
Pros: I like the fact that it had their own waterpark
Cons: they need to improve on the rooms
Location: There was a lot of resorts nearby especially Universal Studios and other resorts
Everything have a great experience my room flooded I can't be placed on the room that was also flooded and the second from the third room was very small and very little outlets to charge my devices. I was not satisfied with my route at all.
5 out of 5
Recommended
for Everyone
by A verified traveler from m

Hotel closed to restaurant

Posted Jun 14, 2017
It was very good, nice staff and pleasant people .Room was clean
Comment from Hotel Management
Jun 15, 2017 by Charlotte C. Guest Service Supervisor , Hotel Management
Thank you for your great feedback, We really appreciate it. We hope we will be your hotel of choice for your next trip to Orlando. Thank you once again
1 out of 5
by A verified traveler from margate, fl

worse vacation

Posted Jun 7, 2017
Pros: nothing
Cons: guest services
customer service bad. ceiling fell in while sleeping . in. hotel room my suggestion is stay someplace else and buy a pass for the waterpark. rooms smell,
5 out of 5
Recommended
for Everyone
by A verified traveler from Cr.

Nice hotel. Great resort. All in one. Perfect stay

Posted Jun 5, 2017
I and my family especially my 6 years old daughter enjoyed this stay at the hotel. Great resort.
Comment from Hotel Management
Jun 6, 2017 by Charlotte C. Guest Service Supervisor , Hotel Management
Thank you for your great feedback. We are so happy everybody enjoyed themselves. We hope that on your next trip you will come back and see us.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 5, 2017
It was ok more cleanliness and maintenance requires
2 out of 5
by A verified traveler from FL

What a dump.

Posted Jun 5, 2017
Water park is the only reason to book this place. Best to stay elsewhere and pay to use the water park. Waited 1:15 min to check in. Air conditioner in room was noisy and woke us up every time it kicked in. Lamp by bed didn't work. Lamp by dresser was broken. What was supposed to be a pool view was a dirty second floor landing. I can go on and on but hope you get the the point. Don't Book!!!!!!!!!
3 out of 5
by A verified traveler from London

Reception and rooms

Posted Jun 5, 2017
Pros: Pool park
Cons: See above
Location: Good location close to restaurant s and some attractions . Approx 25 mins from Disney parks.
reception staff very slow booking in and out. Decoration in room very bright not relaxing . Carpet should be changed for tiles. This would make it more hygienic. My room by main pool so had music Blaring out from 8am.
Comment from Hotel Management
Jun 25, 2017 by Charlotte C. Guest Service Supervisor , Hotel Management
Thank you for your feedback on your recent stay with us. I wish to apologize for any difficulties you might of encured. I hope that on your next trip to Orlando, you will give us another chance and stop by and see all the new things going on in our rooms, etc. Thank you once again for your feed back
1 out of 5
by A verified traveler

Not what I expected.

Posted Jun 5, 2017
We arrived way earlier then planned. The front desk clerk was kind enough to let us check in early. That was the best part of our stay. We payed for a room that had two beds, but we were put in a room with one bed. We were told we would be moved to a room with two beds. That never happened. The couch had a pull out bed, but it didn't have any bedding and the couch had a big nasty stain! The air conditioner didn't work. After informing the front desk, it was fixed. The shower faucet leaked non-stop. The light in the bathroom burnt out the first day. Housekeeping ignored this. We showered in the dark. The stay was supposed to be "All Inclusive". It was not. This was not the 5 star hotel we expected. It was more of a 2 star motel.