Ratings based on 2,607 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
89% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveler

Gute Verkehrslage, sehr hilfsbereites Personal

Posted Feb 7, 2016
Pros: Lage sehr gute Verkehrsanbindung
Cons: Fenster zum Öffnen, Handbrause anstatt fix montiertem Brausekopf (persönliche Geschmackssache).
Location: Die Erlebnisparks sind gut zu erreichen.
Angekommen, check-in (rasch und freundlich), Zimmer bezogen, Nacht verbracht, Zimmergetauscht weil neben dem Aufzug zu laut (ohne Probleme möglich und sehr unkompliziert), keine sonstigen Vorkommnisse. Zustand: etwas in die Jahr gekommen, aber in Ordnung. Uns hat gestört, dass man nicht lüften konnte (Fenster nicht zu öffnen). Das Personal ist sehr bemüht und freundlich, es konnten alle Probleme raschgelöst werden, Fragen konnten allesamt beantwortet werden.
1 out of 5
by A verified traveler

Horrible!

Posted Feb 6, 2016
The rooms were dark & dingy & dirty. Some of the buildings didn't have elevators so you had to carry your luggage up multiple flights of stairs. Check in isn't until 4pm and the water park closes at 5pm. What's the point?!????!! So dissatisfied I immediately cancelled my next reservation. I had 2 separate rooms booked and they both had a horrible smell inside them. The pictures on the website are not what you will receive in person. I will never return & never recommend this place to anyone!
5 out of 5
Recommended
for Everyone
by A verified traveler

깨끗한호텔

Posted Feb 1, 2016
Pros: 깨끗했어요 ㅋㅋ
Cons: 체크인이 좀 걸렸어요 ㅋㅋ
Location: 주변에 시설이 좋아요
너무 깨끗하고 좋았어요 ㅋㅋ 만족합니다. 너무 깨끗하고 좋았어요 ㅋㅋ 만족합니다. 너무 깨끗하고 좋았어요 ㅋㅋ 만족합니다.
2 out of 5
Recommended
for Families
by A verified traveler from antofagasta, chile

Nice park water

Posted Jan 31, 2016
Pros: Water park
Location: Location was good nearly of a lot of comerces like markets restaurants very central. Close to park
The park water was good, but not included with the stay, so we have to paid for that, the clean of the room was fine when i came the first day, but the cleaniness during the stay was not good, the park water was in maintence and nobody told us so, the water park was closed like 6 days and they dont refound anything, the breakfast was not included. The price of expedia was 750 dolars by 8 night, but without taxes, wifi, access to pool and parking we finish paid like 1250 dolars WITHOUT BREAKFAST, i think its a kind of expensive for 1 room with 2 doubles beds. The access control is very bad. In vehicle can enter anybody in the hotel and i dont like that.
3 out of 5
Recommended
for Everyone
by A verified traveler

Close to the parks and stores and restaurants

Posted Jan 29, 2016
Cons: They need to add extra power outlets. I had to keep on disconnecting the refrigerator in order for me to use the microwave oven.
Location: Location is great. Many stores in walking distance and restaurants. Theme parks are close as well
Good hotel. Location is great. you could walk to the stores and if you're hungry, many place to choose from to eat
3 out of 5
Recommended
for Everyone
by A verified traveler

It was alright more for kids.

Posted Jan 25, 2016
It was okay I wouldn't go back there . had to wait outside for like 15 mins till they came and opened the door for us because the key didn't work . breakfast was 10 a person & the breakfast was awful & cold . most of the games didn't work .
3 out of 5
by A verified traveler from Florida

Room cleaniness

Posted Jan 25, 2016
The bathroom has mold in walls and doors. I showed pictures at the front desk in order to fix it but the service and the water park were good.
2 out of 5
by A verified traveler

Posted Jan 23, 2016
Not what I expected, things were broken in the room and we had to call room service multiple times to get new things.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 23, 2016
It's a nice place to stay especially for families.
5 out of 5
Recommended
for Everyone
by A verified traveler

kids loved it!

Posted Jan 22, 2016
My family and I enjoyed our stay and we are looking forward to going back! staff were nice and very helpful life guards at the pool and were very attentive to the guest.