Ratings based on 604 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
85% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from C

Great location but needs some work.

Posted Feb 1, 2016
The hotel is in a great location. Close to Disney parks, shopping, and restaurants. Also had a great view of Disney fireworks from the room that we were in. The hotel itself does need some updating and they were doing some cosmetic construction during the stay; however, the facilities still need updates to plumping as the shower and toilet did not function well. The toilet, room safe, and door lock all malfunctioned during the stay; however, the staff was friendly and receptive to the fixes that were needed and promptly fixed the items. Breakfast was well stocked and decent.
2 out of 5
by A verified traveler from M Mass.

Needs to be updated

Posted Jan 29, 2016
Hotel was a good location. The hotel was old and neededicated to be updated.
3 out of 5
Recommended
for Everyone
by A verified traveler

Decent place as long as it is just one night

Posted Jan 26, 2016
Missing baseboards in lobby by elevators. Obviously older hotel but looks like it has been updated. Shower did not drain and shower head had been white at one point but was now yellowed with age. Mattress acceptable. Clean linens and towels. Did not try breakfast. Coffee maker fridge and microwave in room was very helpful. Room coffee quite delicious.
4 out of 5
Recommended
for Everyone
by A verified traveler from Lexington, South Carolina

close to every thing

Posted Jan 25, 2016
Cons: Breakfast should be from 7:00 to 10 instead of 6:00 to 9:00
Good location to all of attractions and free shuttle service from hotel
4 out of 5
Recommended
for Families
by A verified traveler from New Jersey

Comfortable hotel

Posted Jan 19, 2016
Pros: A quick, warm breakfast was a pleasant surprise.
We were able to entertain guests at the lounge prior to dinner . The staff was pleasant and the surroundings were welcoming.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 10, 2016
Pros: Hotel is close to Disney and close to many restaurants. Some restaurants are within walking distance.
Cons: More shuttle service times to and from Disney, either earlier drop off times to parks or later pick up times, to accommodate holiday park hours.
Hotel is renovating its lobby and breakfast area. Our room was accommodating for a family of five. The bathroom needed some updating and was small for the five of us. Overall, the room was clean, and the beds were comfortable. The staff at the front desk was great. They answered our questions and got us what we needed, like extra towels for our room when we asked. Breakfast was a typical deluxe continental breakfast, with scramble eggs and sausage links everyday.
2 out of 5
by A verified traveler

Do not recommend

Posted Jan 7, 2016
Hotel seems to be undergoing renovations, but our room was small, smelled and had a very small bathroom/sink area. Not very picky when it comes to hotels, but we paid $250 for a 2 night stay and would have much rather paid to stay at a nicer hotel. Staff was friendly, but only so much they can do as the facilities are poor.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good for what I needed

Posted Jan 4, 2016
I stayed here with my mom on a recent trip to Disney. The hotel is under construction so it is not the best looking lobby at the moment but the room was nice and the staff was superb!!! I would stay here again in the future.
4 out of 5
Recommended
for Families
by A verified traveler

Posted Dec 13, 2015
Cons: El baño presentó filtraciones
Excelente ubicación, cerca de todo y muy cómodo para la familia
4 out of 5
Recommended
for Everyone
by A verified traveler

Very convenient to Disney with lots of amenities.

Posted Dec 11, 2015
Pros: location
Cons: Once the construction is done, I am sure it will be a great place.
Location: convenient to Disney, which was my major priority.
Although the hotel had major renovations going on, the staff tried to make every effort to keep things running smooth. Good breakfast.