Exterior

Reviews of Comfort Inn & Suites Maingate South

2.5 out of 5
Comfort Inn & Suites Maingate South
4095 Hotel Dr, Davenport, FL

Reviews

7.2

Good

Rating 10 - Excellent. 306 out of 1009 reviews" "
Rating 8 - Good. 289 out of 1009 reviews" "
Rating 6 - Okay. 174 out of 1009 reviews" "
Rating 4 - Poor. 128 out of 1009 reviews" "
Rating 2 - Terrible. 112 out of 1009 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Kamani

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Front desk staff had a terrible attitude. Could not explain unauthorized debit to my credit card and was extremely unhelpful. He told me to go check with my bank even though I explained that the hotel amount was debited twice. Will never use this hotel again. If you book through a third party website like Expedia, you pay Expedia and Comfort Suites are debuting again at check in.
Stayed 1 night in Mar 2024

6/10 Okay

Daniel

Stayed 1 night in Mar 2024

6/10 Okay

Josnieli

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Mar 2024

8/10 Good

Robert, manlius

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean comfy
Stayed 2 nights in Mar 2024

6/10 Okay

Sandra

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Very average hotel.
Stayed 1 night in Mar 2024

8/10 Good

Mauricio

Liked: Cleanliness, staff & service
The place was alright.
Stayed 2 nights in Mar 2024

8/10 Good

Jennifer

Property was clean but the property was dated
Stayed 3 nights in Mar 2024

2/10 Terrible

Jaime

Traveled with family
HORRIBLE front desk clerk, called me stupid to my face after I complained about an issue. Worse hotel experience in my life. Beds are terrible
Stayed 1 night in Mar 2024

8/10 Good

Nicholas Dean, Cedar Rapids I

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property overall was in good condition just some cosmetics things Staff was great to work with just wish the breakfast would change a little day to day as was the same thing every day Room was quiet and had black out blinds which made it nice. The area around the hotel is not great and nothing real close with all the u turns. Overall if I ever come back I would stay here again.
Stayed 5 nights in Mar 2024

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Alvin

Liked: Staff & service
The bed sheets appeared to be clean and the bathroom was somewhat clean so those other two most important areas. My heating unit did not work the carpet in the room was definitely not vacuumed and the floor in the elevator was downright disgusting.
Stayed 1 night in Feb 2024

8/10 Good

Suzette

Business traveler
Liked: Cleanliness, staff & service
The room and bathroom was clean and well stocked with what you needed which is a huge plus, they supplied quite a few towel variations which was nice if you have guests or staying .multiple days. The appliances were all in good working conditions, a/c worked .. yes i feel like i need to include this notion since other hotels in the area always had something broken. The staff was friendly ... two staircases and an elevator for traveling in between floors. The gym was in pretty bad shape, the treadmill kept shutting off, the elliptical was broken and the weights were misaing attachments
Stayed 3 nights in Feb 2024

6/10 Okay

Anthony

Traveled with partner
Disliked: Amenities, property conditions & facilities
Rooms need to be overhauled . Curtains were stained , sunk had a crack in it . Bathroom mirror was tarnished. Tub had a leaky faucet . Overhead light kept flashing .
Stayed 1 night in Feb 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Nice value for price
Stayed 5 nights in Feb 2024

10/10 Excellent

srinivas

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 3 nights in Feb 2024

4/10 Poor

Jason

Business traveler
Disliked: Staff & service, property conditions & facilities
Property is somewhat run down. Receptionist was unprofessional.
Stayed 1 night in Feb 2024

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good!!👍
Stayed 1 night in Feb 2024

2/10 Terrible

Chad

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst night stay ever. Room smelled of cigarettes. Clearly smokers used it recently. AC was broken. Beds worse than rocks. Don’t recommend.
Stayed 1 night in Feb 2024

2/10 Terrible

John

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole experience was terrible.
Stayed 2 nights in Jan 2024

4/10 Poor

Diana

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
The door key wouldn't unlock the door easily. It was very trouble some took about 5 min to unlock. The shower had a very large leak. Also there was just something not comforting staying there unsure what but we didn't stay the night and just left. We tried to check out but the front desk person didn't seem to care.
Stayed 1 night in Jan 2024

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great price and location
Stayed 1 night in Jan 2024

6/10 Okay

george

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Elevator broke
Stayed 3 nights in Jan 2024

6/10 Okay

john

Stayed 1 night in Jan 2024

4/10 Poor

Tammy

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very unattractive. Cheap, beat up, worn out furniture. We had to ask to have the room cleaned & get fresh linens. Bathroom was very small, poorly designed. Very little lighting.
Stayed 2 nights in Jan 2024

6/10 Okay

Amy

Stayed 1 night in Jan 2024

8/10 Good

Tiffany

Business traveler
Stayed 1 night in Jan 2024

2/10 Terrible

Angela

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Immediately walking in, lobby was extremely dark, dirty, and dated. We entered our room and found walls chipped, stained curtains, layers of dust on base of furniture. Some of the lights didn't work, and the room felt extremely dated and did not match the pictures online.
Stayed 6 nights in Jan 2024

4/10 Poor

Luc

Stayed 3 nights in Jan 2024

10/10 Excellent

Linda

Liked: Amenities
Everyone was very friendly and helpful. We enjoyed our stay. Thank you
Stayed 10 nights in Dec 2023

6/10 Okay

Jonathan

Traveled with family
Liked: Staff & service
Property was warn and not clean but staff was super friendly and helpful. Coffee was the worst of our 15 day trip
Stayed 2 nights in Dec 2023

8/10 Good

kurtis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Great friendly staff. Close to stores and food.
Stayed 5 nights in Dec 2023

10/10 Excellent

Amarilis

Traveled with family
Liked: Amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Sandra

6/10 Okay

Glonda

Liked: Staff & service
Hotel clerk awesome and friendly. Jey card ALWAYS a problem. Room, smelled, old, moldy and stuffy. The carpet was not clean or vaccumumed. Trash from previous visitors was atound the bed and the unit was falling about. I have pictures. Im so dissapointed. And the water in the sink had no pressure. Used the tub.
Stayed 2 nights in Dec 2023

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Dec 2023

10/10 Excellent

Albadee

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice area
Stayed 1 night in Dec 2023

2/10 Terrible

Maykel

Stayed 2 nights in Dec 2023

10/10 Excellent

Ruben, Woodstock

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms, commodities, area, everything!!!
Stayed 3 nights in Dec 2023

10/10 Excellent

Barbara

Stayed 1 night in Dec 2023

6/10 Okay

Hector

Stayed 1 night in Dec 2023

2/10 Terrible

Anthony

Stayed 1 night in Dec 2023

10/10 Excellent

Lerie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 1 night in Dec 2023

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There’s always room for improvement…
Was good, can’t complain. But even when we chose it because the location, it was hard to get to it. Didn’t knew the traffic was so bad in that area and that the hotel didn’t have more access options considering that.
Stayed 3 nights in Dec 2023

10/10 Excellent

Wilfredo

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price is affordable.
Stayed 1 night in Dec 2023

6/10 Okay

Carol

Traveled with family
Room key temperamental
The room key did not work well and we had to go back to the desk with them.
Stayed 1 night in Dec 2023

10/10 Excellent

ANA, ORLANDO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was sold out Saturday. Staff was very accommodating to the guests by having breakfast set up at about 4 AM. this was an accommodation to the athletes that would be participating in the Ironman race that morning who would be waking up around that time. Kudos to the manager or person responsible for making that change! Only problem at the facility was the room access card worked intermittently if you did not do it a certain way. Apparently, a problem through the facility.
Stayed 2 nights in Dec 2023

4/10 Poor

Craig

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is VERY dirty and run down. The lobby areas are nicer but the rooms are terrible. My room smelled of damp/mold throughout the room. I tried to put the air on to get some circulation but it did not work. My clothes now smell of mold. This room/hotel definitely has an air quality/mold issue. The siting chair in the corner of my room had multiple stains on it to the point of non-belief.
Stayed 3 nights in Dec 2023

10/10 Excellent

Jacky

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Gustavo

Traveled with family
Liked: Cleanliness, staff & service, amenities
No hangers in the closet. Tv didn’t have a good color (mostly blue). Carpet old and musty. Otherwise ok.
Stayed 1 night in Dec 2023

2/10 Terrible

Makesha

Traveled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The property manager was extremely rude. My 2 year old was playing with the phone and I was unaware. Apparently she kept calling the front desk. The phone didn't even work, I was formally calling the front desk myself to ask what time was breakfast but it didn't give me a dial tone or nothing I couldn't hear anything so I thought the phone was broken. The manager came to my room very hostile and said he would kick us out if someone did not stop calling the front desk. I asked when was breakfast he screamed at me and said THERE IS NO BREAKFAST and walked off. (Breakfast was actually from 6-9) He was very disrespectful to the point where I did not feel comfortable staying there but had no choice because it was very late and all other nearby hotels were booked. My called the front desk out of concern to find out what was going on. He called my mom an idiot. Very rude and disrespectful to her. Told me if she called again he was putting us out. Even called my 2 year old an idiot!! He had a strong Middle East accent and just made me feel unsafe. You can't call corporate because there is no corporate his family owned the hotel which is why I'm sure he did not care about his customer service.
Stayed 1 night in Dec 2023