Ratings based on 947 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
97% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Toronto, Ontario

Clean room close to hotel

Posted Aug 28, 2015
Pros: Cleanliness and staff.
Cons: The breakfast lacked variety and had no healthy options. One would thing whole grain/whole wheat bread would be standard fare everywhere.
Location: Very close to the airport and there are some restaurants within walking distance.
Landed in Orlando on August 23, 2015. I chose this hotel as it had excellent reviews, was close to the airport and provided free shuttle service. I had to call the hotel from the airport to provide me a shuttle as they were not at the airport as I expected (they advertised that they leave every hour on the half hour). Not a big problem as they are only 10 minutes away. The room I got was very clean and the staff was friendly. The only complaint I would have is that the breakfast, unlike what some reviews indicated, was very sparse and largely unappetizing. I am a healthy eater and this hotel did not even have any whole grain bread.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 26, 2015
Nice staff, clean room and great space. Everything are convenient. The hotel's shuttle came to pick us up very soon, although rain was heavy.
Comment from EPC
Aug 29, 2015 by Ingrid Rodriguez, EPC
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Thank you Ingrid Rodriguez Sales Manager 407-367-0264
5 out of 5
Recommended
for Everyone
by A verified traveler from dayton ohio

Posted Aug 26, 2015
This hotel is fabulous , I would recommend to anyone staying in greater Orlando fl
Comment from EPC
Aug 28, 2015 by Ingrid Rodriguez, EPC
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
5 out of 5
Recommended
for Everyone
by A verified traveler from Deerfield Beach FL

In Orlando on business

Posted Aug 21, 2015
Pros: Nice selection for hot breakfast. Not just your danish and fruit like other places. The rooms are spacious, nicely appointed and very comfortable beds
Location: It's near the airport and major highway. Easy to get to. No restaurants in walking distance, but not far to drive to find all kinds of places to eat.
Checked in late so there was not much time to experience a lot, but all in all it was a very nice stay. I would stay here again. Friendly staff. Very clean rooms, linens, etc. Spacious suites. Quiet. $80 per night base rate was more than reasonable.
Comment from EPC
Aug 29, 2015 by ingrid Rodriguez, EPC
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Ingrid Rodriguez Sales Manager Comfort Suites 407-812-9100
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Panama

Close to Airport

Posted Aug 18, 2015
Pros: Room Size and cleanliness. Located close to restaurants and shopping
Cons: Breakfast
Location: Close to airport and shopping Mall
For me the location and cost was ideal. Airport , Viera and Orlando
Comment from EPC
Aug 29, 2015 by Ingrid Rodriguez, EPC
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely, Ingrid Rodriguez Sales Manager Comfort Suites 407-812-9100
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to airport.

Posted Aug 13, 2015
Cons: Availability of food at any hour since it is an "airport" hotel and people will be arriving at all hours. If not possible, at least delivery options.
We arrived around 1am after many delays. Check in went quick and easy, staff was friendly, even at that hour. We were only staying for one night before moving on to our main hotel but it served our needs of a clean comfortable place to rest after a day of travelling. It was 2 adults and 3 kids in one room but was still comfortable. My only complaint is that there was no room service available at that hour. We were hungry and unfamiliar with the area so did not want to venture out.
Comment from EPC
Aug 29, 2015 by Ingrid Rodriguez, EPC
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Ingrid Rodriguez Sales Manager Comfort Suites 407-812-9100
5 out of 5
Recommended
for Everyone
by A verified traveler from Mississippi

Posted Aug 12, 2015
We had a good time, the hotel was very accommodating. good staff and close to the airport.
Comment from EPC
Aug 29, 2015 by Ingrid Rodriguez, EPC
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Ingrid Rodriguez Sales Manager Comfort Suites 407-812-9100
5 out of 5
Recommended
for Everyone
by A verified traveler from Florida

There is Comfort at Comfort Inn.

Posted Aug 4, 2015
Pros: Everything
Cons: N/a
Location: I was not interested in that, so I did not even pay attention.
I was very pleased with this hotel. Very convenient shuttle to Airport, great breakfast and a clean nice room. The staff was also freat.
Comment from EPC
Aug 28, 2015 by Ingrid Rodriguez, EPC
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
4 out of 5
Recommended
for Everyone
by A verified traveler

Hotel had good layout and room was comfortable

Posted Aug 4, 2015
Pros: Comfortable room.
Cons: Television was not working properly.
Location: Did not explore, but easy to airport.
Television in room had poor volume control otherwise everything was nice.
Comment from EPC
Aug 28, 2015 by Ingrid Rodriguez, EPC
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience
5 out of 5
Recommended
for Everyone
by A verified traveler from Hampton, VA

A very good hotel and highly recommended!

Posted Aug 4, 2015
Cons: Need more extra blankets
Location: Convenient location to the Orlando Airport, SeaWorld and the Holy Land Experience.
We had an excellent stay at this hotel. The staff was very friendly. Breakfast was one of the best that we've eaten at Comfort Suites. The mattress and pillows were very comfortable.
Comment from EPC
Aug 29, 2015 by Ingrid Rodriguez, EPC
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Ingrid Rodriguez Sales Manager Comfort Suites 407-812-9100