From this recent stay
- As soon as you walk in the room, it smelled like dirty feet, the sink was clogged and the sofa bed was really uncomfortable to sleep in as it was hard and you could feel the strings poking.
- The front desk employee had a bad attitude, although she tried to hide it, she seemed she was bothered by us. Also, everytime i would go to the front desk, she was hiding in the back and talking on the phone.
- The check in was at 3pm, got to the hotel past 12pm, asked if we could go in earlier, we had a wedding in the afternoon, the employee said she didn't have anything available at the moment and she would call us, never received the call. Overall customer service was out the door.
- was not able to get a receipt, the employee said i would receive one via email or the app, did not get it.