Ratings based on 1,451 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
94% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from P

It was good.

Posted Feb 6, 2016
I had to change rooms because my room key would not work after reprogramming and finally programming a new key card. The second night the key card wouldn't work on my new room. The good thing is it is close to a lot of restaurants and the staff is nice.
4 out of 5
Recommended
for Everyone
by A verified traveler from Palm Coast Florida

Great airport location

Posted Feb 4, 2016
Good location to airport, Resturant, and transportation - great staff, service and facilities
Comment from Hotel Management
Feb 6, 2016 by G, Hotel Management
Thanks for staying with us
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Needed a place close to the airport

Posted Feb 2, 2016
Pros: Friendly staff!
Cons: The airport shuttle begins at 6AM, so that didn't help me out. My flight was at 5:30AM!
I had an early flight and needed a place close to the airport.
Comment from Hotel Management
Feb 6, 2016 by G, Hotel Management
We are glad you stayed with us
3 out of 5
Recommended
for Everyone
by A verified traveler

One day in Orlando

Posted Feb 1, 2016
Pros: The hot tub and proximity to the airport.
Cons: better pillows.
Location: n/a
We had one day in Orlando before we flew home. Very close to airport. It was nice to take a dip in the hot tub even though it was chilly outside. The only two things that I did not like was that the pillows were terrible and there was not any good room service option. the room service was from an off site vendor and it was expensive and not good. As far as the hotel itself, it was nice considering we were only there less than a day.
Comment from Hotel Management
Feb 6, 2016 by G, Hotel Management
We are grateful for you stay
5 out of 5
Recommended
for Everyone
by A verified traveler

Clean and close to airport

Posted Jan 31, 2016
Accommodation was made for pack and play and late check in without a snag... thanks.
Comment from Hotel Management
Feb 6, 2016 by G, Hotel Management
Hope to see you again soon
1 out of 5
by A verified traveler

Smelled bad

Posted Jan 19, 2016
The room smelled bad, the door barely shut. The bathroom door didn't shut at all.. There was mold in the bathroom. Just not a great place to stay.
Comment from Hotel Management
Jan 23, 2016 by Geri, Hotel Management
We apologize for the less than acceptable experience you had with us. Please know this is not typical of a stay here and we would love the opportunity to provide you with a better experience the next time you are in Orlando. Again please accept my apology on behalf of the entire staff.
2 out of 5
by A verified traveler from Nicholasville KY

Recent Stay January 2016

Posted Jan 18, 2016
The location was great close to the airport and numerous restaurants. The facility appeared worn and our room was terrible. The a/c unit would not change the temperature nor the fan and there was a basketball hole in the carpet exposing the concrete below. Breakfast was good and well stocked.
Comment from Hotel Management
Jan 21, 2016 by G, Hotel Management
I am sorry we fail to give you the comfort and service you deserved I am looking into the matter and will make it my property to get you concerns corrected immediately
3 out of 5
Recommended
for Everyone
by A verified traveler from San Diego

Uncomfortable bed

Posted Jan 17, 2016
Pros: Breakfast
Cons: Need new beds
Location: Bonefish Grill nearby excellent choice for dinner
Otherwise nice hotel, decent breakfast (loved the hot oatmeal) but the bed was very uncomfortable. Also found a used napkin under the bed when I dropped a bottle cap yuk. Poor housekeeping.
Comment from Hotel Management
Jan 20, 2016 by Geri Pearson, Hotel Management
Thanks for your feed back on the beds
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 15, 2016
Great front desk service. Clean room. Good location in proximity to airport.
Comment from Hotel Management
Jan 16, 2016 by Geri Pearson, Hotel Management
Thanks for taking the time to respond
2 out of 5
by A verified traveler from Scotland

Dullsville!

Posted Jan 14, 2016
Pros: Close to Airport.
Cons: New beds.
Location: Pub within walking distance.
Bed was brick hard .Hotel had seen better days. Could have been cleaner. Breakfast poor.!
Comment from Hotel Management
Jan 16, 2016 by Geri Pearson, Hotel Management
Sorry to disappoint you we will work harder to meet out standards