Ratings based on 2,081 Verified Reviews

4.0 out of 5
86% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 25, 2017
Pros: it was clean, comfortable, and reasonably priced
Cons: nothing I could see
Location: very near the airport
Hotel was really nice at a reasonable rate...............staff was pleasant..........good free breakfastit was clean and priced right
Comment from Hotel Management
Feb 25, 2017 by General Manager, Hotel Management
Thank you for choosing Country Inn & Suites by Carlson Orlando Airport for your stay. We are glad you loved our affordable rates, proximity to the airport and the excellent service we provided. It was our pleasure hosting you, please come and see us again soon. Yours In Hospitality, Geri Pearson, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Good hotel, close to everything.

Posted Feb 23, 2017
This hotel is close to airport, restaurants, and where I needed to go for a meeting.
Comment from Hotel Management
Feb 24, 2017 by General Manager, Hotel Management
Thank you for staying at Country Inn & Suites by Carlson Orlando Airport for your business trip and for leaving a review. We are pleased you had an overall nice stay and loved our location being perfect for your needs. Thanks again, we hope to see you the next time you are in Orlando! Yours In Hospitality, Geri Pearson, General Manager
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Oregon

Very Good Stay

Posted Feb 21, 2017
Pros: The front desk staff
Cons: Maybe breakfast
Location: Great. Close to airport and close to walkable food choices.
The front desk staff (all shifts) at this hotel were very friendly and upbeat. They helped with any request and were cheerful about doing so. That made my stay great because they made me feel welcomed. The only fly in the ointment was a water pipe broke and we did not have water for about 2 hours, but stuff happens. Even throughout this outage, everyone was in great spirits.
Comment from Hotel Management
Feb 22, 2017 by General Manager, Hotel Management
Bob, thank you for choosing to book a room at Country Inn & Suites by Carlson Orlando Airport. It is always a pleasure to read that our Front Desk team had a role in making our guest's stay a memorable one. Your recognition will be shared with them, as they will be happy to know that their efforts are noticed. Nevertheless, your satisfaction is utmost important to us, so I regret if you experienced any inconvenience during your visit. We appreciate your review and hope to see you again soon! Yours In Hospitality, Geri Pearson, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from WI

We LOVE this hotel, always enjoy our stay here.

Posted Feb 20, 2017
We LOVE this hotel, always enjoy our stay here. Very clean & the breakfast is wonderful!
Comment from Hotel Management
Feb 21, 2017 by General Manager, Hotel Management
We appreciate your consistent support of Country Inn & Suites by Carlson Orlando Airport. It's always a pleasure to see a familiar face, and we love having you as a regular guest! I want to personally thank you for taking the time to share your perspective with future guests. Thanks again - we look forward to your next stay! Yours In Hospitality, Geri Pearson General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 17, 2017
Good overnight stop between flights. Easy shuttle transfers from/to Orlando International airport
Comment from Hotel Management
Feb 18, 2017 by General Manager, Hotel Management
Thank you for choosing Country Inn & Suites by Carlson Orlando Airport for your stay. Our proximity to the airport and free shuttle service make it very convenient for our guests to catch a flight, and we are glad you agree. Thanks again for telling us about your enjoyable experience, we hope you will stay with us again in the future. Yours In Hospitality, Geri Pearson, General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler from Durham, NC

Posted Feb 16, 2017
Exactly what one would expect. Breakfast was disgusting. Friendly staff.
Comment from Hotel Management
Feb 17, 2017 by General Manager, Hotel Management
Marcelo, thank you for your review. Although we are pleased to read that you liked our courteous associates, I am sorry you were not happy with our breakfast offerings. Your feedback has been noted and will be shared with our breakfast team for consideration. Thanks again for being our guest, we hope you to welcome you back in the future. Yours In Hospitality, Geri Pearson, General Manager
3 out of 5
by A verified traveler

Posted Feb 16, 2017
Pros: See above.
Cons: Replace carpeting.
Nice location, excellent breakfast, staff is very friendly, cleaning is well done, however, they need to replace their carpeting. It smells and is wrinkled.
Comment from Hotel Management
Feb 16, 2017 by General Manager, Hotel Management
We appreciate you sharing the positive highlights of your visit and for letting us know that you had a pleasant stay. However, we will definitely make sure to take care of the areas you mentioned that needs improvement. Thank you for being our guest, and we hope to welcome you back soon. Yours In Hospitality, Geri Pearson, General Manager
3 out of 5
by A verified traveler

A bit run down

Posted Feb 15, 2017
Pros: Convenient location. And the shuttle service was good.
Cons: The bed in room 424 needs to be replaced. It leans to the left - I was afraid I would roll out!
Location: Nice shopping center with movie theatre less than a mile away.
I've stayed at Country Inns before and they're usually a good value. This one was a little high (maybe just Orlando) and the room wasn't that nice. The bed was awful and the room smelled a little funny.
Comment from Hotel Management
Feb 16, 2017 by General Manager, Hotel Management
Thank you for choosing our hotel. We are happy to read you enjoyed your overall stay, but I am sorry that you had some issues with your room. We have taken a note and will work to ensure this doesn't happen again in the future. Thanks again for staying, and please visit us again soon! Yours In Hospitality, Geri Pearson, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Connecticut

Nice Hotel, friendly Staff

Posted Feb 15, 2017
Friendly Staff....good breakfast. Everyone made me feel at home. ...felt very comfortable. They cleaned the room every day. ...
Comment from Hotel Management
Feb 16, 2017 by General Manager, Hotel Management
Thank you for choosing Country Inn & Suites by Carlson Orlando Airport for your lodging. We are thrilled that you had a great stay as our team works diligently to provide high levels of service. We loved having you as our guest and look forward to welcoming you back soon. Yours In Hospitality, Geri Pearson, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from caifornia

Close to airport.

Posted Feb 14, 2017
Pros: Booked through expedia
Early morning flight, so I opted to book a room close to the airport. The room was clean and quiet. Check in was fast. I would use this hotel again .
Comment from Hotel Management
Feb 14, 2017 by General Manager, Hotel Management
Cynthia, thank you for sharing your experience about your layover stay at Country Inn & Suites by Carlson Orlando Airport. We are glad you were pleased with your well-appointed room and that you were able to take advantage of our close proximity to the airport. It was our pleasure hosting you, and we look forward to welcoming you back soon! Yours In Hospitality, Geri Pearson, General Manager