Ratings based on 2,191 Verified Reviews

4.0 out of 5
85% of guests recommend
4.1 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from VA

Good deal near MCO airport

Posted May 18, 2017
Pros: I like the very friendly staff, cleanliness and free amenties.
Cons: Better tasting eggs, muffins & pastries for breakfast.
Location: Shops, restaurants, movie theatre, Home Depot, and airport.
Very friendly staff and easy check-in and out. Very clean and comfortable hotel with nice pools. Safe location with lots of restaurant and movie theater near by. Great amenities: cookies & coffee/tea available 24 hrs, free decent breakfast (waffle, bagel, toast, egg & sausage, cereal, yogurt, muffin), free parking, and the free wifi was pretty fast too.
Comment from Hotel Management
May 19, 2017 by General Manager, Hotel Management
Thank you for taking the time to write about your stay at Country Inn & Suites by Carlson Orlando Airport. It is great to read that you enjoyed everything about your stay, especially our convenient location which was perfect for your needs. It was our pleasure serving you, and we look forward to seeing you again soon. Yours In Hospitality, Geri Pearson, General Manager
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel was ok.

Posted May 18, 2017
The beds were a little soft the mattress sheet was a little small keep coming off the trash does need to.be stored outside of room other than that it was ok.
Comment from Hotel Management
May 19, 2017 by General Manager, Hotel Management
Thank you for sharing your experience. We are glad to read that overall you had an enjoyable stay, but we are sorry for the issues you experienced and the inconvenience they caused. We appreciate your business and hope to see you again soon. Yours In Hospitality, Geri Pearson, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from Deer

Comfort and Restful

Posted May 17, 2017
Very comfortable and close to restaurants Pool area is clean Wonderful morning breakfast Food in restaurants good People are friendly
Comment from Hotel Management
May 19, 2017 by General Manager, Hotel Management
Eva, thank you for the wonderful comments about your stay at Country Inn & Suites by Carlson Orlando Airport. We are glad you enjoyed all the aspects of our hotel and that our convenient location was perfect for your needs. We look forward to welcoming you back the next time you travel to Orlando. Yours In Hospitality, Geri Pearson, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Denver, CO

Nice hotel -- Close to Airport/Disney!

Posted May 17, 2017
This is a really nice hotel -- and the staff are brilliantly and genuinely kind. Plus the price is great, especially for such a nice hotel and staff. The location is just great, as it's just a 10 to 15 minute ride to Orlando International Airport and about 25 minutes to Disney/Universal Studios/Islands of Adventure. The rooms are very nice and clean -- and maid service is just great. When we left the hotel at 5:30 am., I accidentally left my suit hanging in the room. We got back home to Denver before I realized it. I called the hotel and the front desk staff already knew about my suit! She transferred me to Roxanne, who very kindly went to the extra effort to package up my suit and have FedEx pick it up and return it to me. And she was so very, very kind and courteous about it! I have never been treated any better, at hundreds of hotels all around the world, even those where the prices were four or five times higher per night. These people are just genuinely kind and professional. Anytime I stay in Orlando, it will definitely be staying here!
Comment from Hotel Management
May 19, 2017 by General Manager, Hotel Management
Chris, wow - thank you for the fabulous review of Country Inn & Suites by Carlson Orlando Airport. We are delighted our location was convenient to your needs and that you loved the exceptional service you received from our staff. Your recognition will be shared with them, as it is always encouraging for them to hear their efforts are noticed. We loved having you as our guest and look forward to welcoming you back soon. Yours In Hospitality, Geri Pearson, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 16, 2017
Hotel staff was super friendly. Room was a little outdated but the bed was comfortable, the room was clean and everything worked including all of the jets in the whirlpool tub. I would definitely recommend this hotel
Comment from Hotel Management
May 17, 2017 by General Manager, Hotel Management
Thank you for staying at Country Inn & Suites by Carlson Orlando Airport and for sharing your feedback. We are happy to know you enjoyed your visit and that you were impressed with our service and your comfortable room. Thanks again for being our guest, and we look forward to welcoming you again soon. Yours In Hospitality, Geri Pearson, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from North Carolina

Convenient and Reasonable

Posted May 12, 2017
Pros: Amenities, the staff.
Cons: The carpets need a good cleaning.
Location: Near restaurants, not far from Universal, near key highways.
We were pleased with this hotel, conveniently located near restaurants. The carpets seem to be in need of a good cleaning though. For families looking for a reasonably priced hotel with great amenities, this is the place. Definitely would consider staying here again.
Comment from Hotel Management
May 13, 2017 by General Manager, Hotel Management
Thank you for taking the time to write about your visit at Country Inn & Suites by Carlson Orlando Airport. We are glad to read you had an overall comfortable stay and liked our amenities, location, and staff. We appreciate your feedback about the carpet, I will share your concerns with my housekeeping team. Thanks again for recommending us, and we look forward to seeing you again soon. Yours In Hospitality, Geri Pearson, General Manager
3 out of 5
by A verified traveler

Hotel close to airport

Posted May 10, 2017
It was very close to airport. Thought it was bigger from pictures but it was kind of small. Had two decent sized beds but they were pretty close together. I was disappointed in how clean it was. Maybe I'm an overly clean person but only cleaned where it was visible. Didn't clean around baseboards, it was so dusty and dirty under the air conditioner. Didn't move furniture to clean just cleaned around it all. Bathroom was decent but could tell there was water spots on ceiling that were painted over. Also there were stains under sink were it was leaking and I saw a dead bug in one of the corners. Staff was really nice and breakfast was awesome!
Comment from Hotel Management
May 12, 2017 by General Manager, Hotel Management
Thank you for staying at our hotel. We are pleased you liked our convenient location and that you enjoyed the breakfast we served. However, we are sorry to know that you were disappointed with the cleanliness of your room. Your concerns will be shared with the housekeeping and maintenance teams. We appreciate you taking the time to give us your constructive feedback. Thanks again, we hope to have another opportunity to better meet your expectations. Yours In Hospitality, Geri Pearson, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Canton, OH

Close to everything

Posted May 6, 2017
Pros: What I appreciate the most is that the staff is welcoming and friendly, and the rooms are clean and bug-free.
Cons: Quiet-closing doors. Some bozo across the hall opened/closed their door 5-6 times around 11pm, and after the first 2 times it got to be disturbing.
Location: Close to Orlando Int'l Airport (MCO) and SimCom Training Centers. Several good restaurants are within walking distance.
This is the fourth year in a row we've stayed here because it is close to everything we need, so we don't have to rent a car. The rooms are always clean, and include a small fridge, microwave, and coffeemaker. The hotel offers much-appreciated complimentary services such as airport shuttle, hearty breakfast, and yummy cookies. It is close to Orlando Int'l Airport (MCO) but not so close that noise from airliners overhead is disturbing. It's also close to SimCom Training Centers, and the hotel's complimentary shuttle goes there as well. The hotel's breakfast offers a lot of variety. Several restaurants for lunch/dinner are within a very short walking distance: TGIFriday, Denny's, Sonny's BBQ, Chili's, Longhorn Steakhouse, Bonefish Grill, IHOP. The cookies are available 24/7, which might not be a good thing if you're a cookie monster like me, as I gained a few pounds in just four days because I have no self-control when it comes to cookies. :-/
Comment from Hotel Management
May 7, 2017 by General Manager , Hotel Management
Thank you for making Country Inn & Suites by Carlson Orlando Airport your home away from home. It's great to know you liked your well-appointed room and that our location was perfect for your needs. Thanks for highlighting our complimentary features. We appreciate your business and look forward to your next visit! Yours In Hospitality, Geri Pearson, General Manager
5 out of 5
Recommended
for Everyone
by A verified traveler

Pleasant stay

Posted May 4, 2017
Excellent staff - from front desk to breakfast. Some wear in carpets and bathroom, towels very thin. Overall accommodations were great. We enjoyed our stay
Comment from Hotel Management
May 5, 2017 by General Manager , Hotel Management
Thank you for choosing Country Inn & Suites by Carlson Orlando Airport for your accommodations and for leaving a review. We are delighted you enjoyed your stay with us, and your compliments will be shared with our staff. We hope to see you again the next time you are in Orlando! Yours In Hospitality, Geri Pearson, General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 3, 2017
Really Good location.... Hotel has Nice swimming pool
Comment from Hotel Management
May 3, 2017 by General Manager, Hotel Management
Martin, thank you for taking the time to review your stay at the Country Inn & Suites by Carlson Orlando Airport. We are happy that you liked our convenient location and outdoor pool. We appreciate your review and hope to see you again soon! Yours In Hospitality, Geri Pearson, General Manager