The front desk staff (all shifts) at this hotel were very friendly and upbeat. They helped with any request and were cheerful about doing so. That made my stay great because they made me feel welcomed. The only fly in the ointment was a water pipe broke and we did not have water for about 2 hours, but stuff happens. Even throughout this outage, everyone was in great spirits.
Comment from Hotel Management
Feb 22, 2017 by General Manager, Hotel Management
Bob, thank you for choosing to book a room at Country Inn & Suites by Carlson Orlando Airport. It is always a pleasure to read that our Front Desk team had a role in making our guest's stay a memorable one. Your recognition will be shared with them, as they will be happy to know that their efforts are noticed. Nevertheless, your satisfaction is utmost important to us, so I regret if you experienced any inconvenience during your visit. We appreciate your review and hope to see you again soon!
Yours In Hospitality,