Posted Dec 4, 2016
Custodial staff went down the hallways starting around 9 am on a Sunday, gently knocking on doors, and then quickly opening them to see whether they were vacant. The result was a lack of appropriate privacy for several guests (luckily we were already up and out). When questioned about the behavior, there was a terse response of their need to do so because of their simple check out method.
Comment from Hotel Management
Dec 6, 2016 by Courtyard UCF123, Hotel Management
Thank you for taking the time to share your experience in regards to your recent stay at the Courtyard Orlando East/UCF Area.
Please accept our sincere apology for issues you experienced. We have shared your feedback with the appropriate hotel team to ensure that this was an isolated issue that is corrected moving forward.
Thank you again and we hope to have an opportunity to better your experience with us whenever your travels bring you back to Orlando.