Ratings based on 1,568 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Nice hotel disappointing stay.Posted Nov 17, 2017
I was not going to rent a car for this trip as the hotel lists 'Theme Park Shuttle (Complimentary)' one of its 'Family Friendly Amenities'. Thankfully I did, otherwise our short stay in Orlando would have been ruined. We were not informed, when we enquiries about the shuttle times, that we had to make a reservation at leat one hour in advance. The day we wanted to visit Disney, they shuttle was fully booked. We had tickets for Universal Studios and discovered that the shuttle there would cost 14 usd per person! In both cases we ended up taking the rental car, paying 20 usd/day to park and also payed 10 usd/day for hotel parking! Just to make matters worse, we returned from the theme park one evening to find that 'housekeeping' had somehow missed our room. We had to find a member of staff to request clean towels & trash removal. Not as expected from a Marriott hotel.
for Everyoneby A verified traveler from Frisco, Texas
Centrally located to Orlando attractionsPosted Nov 14, 2017
Discovered a reservations issue upon check in, which hotel management made right immediately. Very nive facility and amenities.
for Everyoneby A verified traveler from Cheektowaga NY
Convenient location outside of DisneyPosted Nov 11, 2017
Very cordial staff. Room was very comfortable Would definitely stay again. Well worth the $$$
for Everyoneby A verified traveler from Toronto, Ontario
Easy access to highway to OrlandoPosted Nov 7, 2017
Hotel Staff are very polite especially housekeeping staff. Property is beautiful and kept cleaned. Close to all stores, restaurants and of course Walmart. Easy access to Highway just around corner to get to Disney etc. Very happy with our stay. We would definitely come back.
for Everyoneby A verified traveler from miami
Great locationPosted Nov 6, 2017
Clean great location nice staff ...the only thing was thst the edys ice cream store was closed for renovation it was my sons birthday and he wanted ice cream.
for Everyoneby A verified traveler from St. Louis
Perfect off-site hotel for Disney visits!Posted Nov 1, 2017
Pros: Comfortable beds, big rooms, newly renovated, Starbucks coffee on site, LOTS of parking, beautiful pool area (we didn't use it b/c it was cold out)
Cons: Disney shuttle to run periodically through the day rather than just a few stops in the morning/early afternoon and then no more until the late evening
Location: Lots of nearby restaurants, site is gated and has three hotels on site, less than 5 mins to Disney Springs, very easy travel to and from Disney World
Absolutely incredible rooms, wonderful service, beautiful campus, plentiful parking. I do wish the shuttle to Disney ran periodically all day, but I understand why it doesn't. It's a small complaint, really, but it did cause me to drive to Disney everyday instead of use the complementary shuttle service. The staff is fantastic and went above and beyond at every step. I would love to stay at one of the Disney resort hotels one day, but in the meantime, I want to stay at this hotel for any future Disney vacations. The first time I sank into the bed after one of the busiest days I've had in a while, I literally just started smiling because of how comfortable it was.
for Everyoneby A verified traveler
Posted Oct 31, 2017
Nice hotel, overall good hotel for the week. The breakfast was really good. Rooms were updated except for the bathroom.
for Everyoneby A verified traveler from California
Nice Hotel with several restaurants close byPosted Oct 24, 2017
Fairly new hotel with excellent staff. Very good value.
for Everyoneby A verified traveler from jacksonville
Nice hotel close to attractionsPosted Oct 24, 2017
Clean comfortable hotel, pleasant and efficient staff on the desk would recommend staying here
for Everyoneby A verified traveler
Great hotelPosted Oct 20, 2017
Will return again. Great hotel, location, very clean