Ratings based on 1,358 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
89% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveler from Asheville, NC

Nice hotel that is located close to Disney World

Posted Dec 5, 2016
Pros: The room was very comfortable and breakfast was great.
Cons: Once the remodeling is complete the hotel would be perfect.
Location: We enjoyed the location to Disney World and the local restaurants.
The room was wonderful but in transition with remodeling. We were given a remodeled room which was beautiful. The staff was friendly and offered to help whenever asked.
4 out of 5
by A verified traveler from Green Bay, WI

Nice hotel close to shopping and Disney Springs

Posted Dec 3, 2016
Pros: Convenience and cleanliness
Cons: Shower was bad. No water pressure and no hot water.
Location: Great outlet shopping and close to Disney Springs. A must!
Staff was exceptional. Easy in and out. Pool area was serene. Bistro was a nice option for mornings. Having the kiosk for flight check in and printing boarding passes was very convenient.
5 out of 5
by A verified traveler from US

Nice hotel close to Disney.

Posted Nov 15, 2016
Cons: Parking is not ideal, but is not bad.
Good location. Great staff and comfortable, clean rooms.
Comment from Hotel Management
Dec 4, 2016 by Suzanne N. , Hotel Management
Justin, We are so glad you enjoyed your stay! Come back soon!
3 out of 5
by A verified traveler from atlanta

Good location

Posted Nov 12, 2016
Pros: Location and you can walk to a couple of restaurants
Cons: Room refresh
Location: Close to Disney
Room had very tired furniture stained desk chair that my wife covered with a towel before she would sit in it. The bathroom ceiling over the shower head was blistered and stained. We had a daily food credit which was not applied to our bill correctly, until we pointed it out when checking out.
Comment from Hotel Management
Dec 4, 2016 by Suzanne N. , Hotel Management
Brian, We appreciate you letting us know about your experience. We apologize for the mix up with your bill credit, but are glad to hear all was able to be resolved. We hope you had a truly magical vacation in Orlando.
5 out of 5
by A verified traveler from Cps, SP, Brasil

Excelente hotel!!!e

Posted Nov 7, 2016
Location: Bem localizado com outlets ao redor, restaurantes, posto de gasolina, lojas, supermercado, walgreens, lojas de conveniência e muito mais...
Hotel que gosto muito e não troco por outro, quando vou pra Orlando. Bem localizado em Lake Buena Vista, tem quartos grandes, chuveiro bom e camas confortáveis. Tem arrumação e limpeza todos os dias. O quesito segurança é minha prioridade. Impecável!! A piscina é maravilhosa e tb com água morna. Vale a pena!! Recomendo!
4 out of 5
by A verified traveler from hopewell jct, United States of America

Nice place to stay

Posted Nov 6, 2016
Pros: Pool is very nice
Cons: Ice machine didn't work on my floor
Location: Not much without a car
Clean room restaurants next door. Breakfast was also very good
Comment from Hotel Management
Dec 4, 2016 by Suzanne N. , Hotel Management
Thank you Thomas for letting us know about your stay! We are very glad to hear that you enjoyed the accommodations, and we hope to see you back soon!
4 out of 5
by A verified traveler from CDMX

Muy práctico

Posted Nov 2, 2016
Location: Cerca del complejo de Disney y de los outlets, y otras tiendas.
Buenas instalaciones y buena ubicación. Las habitaciones requieren una actualización, aunque las instalaciones son suficientemente buenas en general.
2 out of 5
by A verified traveler from US

Too many added fees.

Posted Oct 31, 2016
Charging guests for parking ($8 per day), breakfast ($15), coffee, etc. You'll pay extra to stay here and the staff do not disclose this at checkin
Comment from Hotel Management
Dec 4, 2016 by Suzanne N. , Hotel Management
We apologize for your stay being anything less than five stars. Thank you for providing feedback about your experience. We hope you enjoyed Orlando!
5 out of 5
by A verified traveler from St. Augustine, United States of America

Excellent Hotel

Posted Oct 24, 2016
Pros: Good location; convenient to Disney and to Universal. The first thing I noticed when I walked into our room was it smelled nice and clean.
Cons: I'm not a fan of being charged for self-parking. We came back to the hotel around 11:30 and parking was very limited.
I could not get over the friendliness of the staff at this hotel. Everyone had a smile and pleasant attitude.
Comment from Hotel Management
Oct 25, 2016 by Suzanne N. , Hotel Management
Sue, We are absolutely thrilled to hear that the staff treated you like family, and you enjoyed the accommodations while you're here! We look forward to seeing you back soon!
5 out of 5
by A verified traveler from US

friendly staff to get along with

Posted Oct 19, 2016
Pros: amenities, including printers for boarding pass, swimming pool, shining lobby
Cons: If breakfast can be offered at a lower price, that would be fantastic.
Location: It's convenient to go to disneyworld and numerous restaurants around .
I lived in Mariot with my other two friends. I'm deely impressed by the friendliness of the staff. Whenever I went to them, they dealt with my issues immediately. They are patient, nice and friendly. We did enjoy our stay there for a whole week.