Ratings based on 873 Verified Reviews

2.9 out of 5
55% of guests recommend
3.0 Room cleanliness
3.1 Service & staff
3.0 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler from Miami, FL

Raunchy, Dirty, Unsafe Neighborhood

Posted Jun 5, 2017
Pros: Nothing.
Cons: Better maid service, more staff, security on the property
Location: There's plenty of restaurants in the area but i still wouldn't recommend staying at this hotel
Upon arrival, i was greeted by a very nice, professional girl so i was convinced i got a good deal for my money. Entering the room, there was an odd lemon scent but i bypassed it because... well, it's not a 5 star hotel. Everything was okay until i came home from the parks, took a shower, and laid down in the bed to find there was no fitted sheet. I was tired, and my daughter was already asleep so i decided to just put a flat sheet and call it a night. The next day, we left the room and i hoped that the cleaning service would provide a fitted sheet this time. Upon arrival from the parks again, extremely tired, i found there was still no fitted sheet. I called the front desk, and the lady advised that she could not get me a sheet because there was no one on the property to get me one. I then explained that i refuse to sleep on a naked bed again, and that she needed to find a way to get me one. She then proceeded to relay that she will leave the sheet at the front office, and i can pick it up. This was extremely unprofessional that only one staff member is overlooking an entire building full of guests. Also, the entire time i stayed there, the police and ambulance were non-stop all night. On the first floor, there was a group of young kids smoking illegal substances and drinking with loud music.
3 out of 5
Recommended
for Everyone
by A verified traveler

It's ok

Posted Jun 5, 2017
It was good at all but the thing that I don't like about that hotel is their WIFI, it's terrible terrible terrible, we had stayed 2 days and half without WIFI which is super annoying
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 29, 2017
Not to bad. Maybe need to do some updating on things, but overall not bad. It was close to restaurants and stores. The staff was friendly and helpful. If I had any questions they were there to answer
4 out of 5
Recommended
for Everyone
by A verified traveler from Carlisle UK.

Short two night stay

Posted May 22, 2017
Pros: Close to restaurants and some shops.
Cons: Faster WIFI
Location: Shop and eat
The hotel staff were cheery and friendly we just had a short two nights stay and was surprised that our stay included breakfast that was sufficient to start the day we would be happy to stay here again.
1 out of 5
by A verified traveler

don't go there!!!!

Posted May 9, 2017
I booked 4 nights there and could not stay more than 6hrs. The mold smell was so strong that I could not sleep . Bathroom door would not close .
1 out of 5
by A verified traveler

Posted May 3, 2017
Cigarette burns in carpet as well as being very dirty. Bathroom was filthy as were curtains on window. Only positive thing I can say is that the bed was comfortable and sheets clean. If you don't rent a car. It is an expensive ride from Airport as there is no shuttle.
4 out of 5
Recommended
for Everyone
by A verified traveler from Argentina

`family stay

Posted Apr 27, 2017
Pros: room type
Cons: may be breakfast
Location: walking distance to restaurants and some shops
I request a room change with no problem. Room was very big clean and comfortable. Location was very good too. Safe and quite area. staff was very nice and hospitable. Breakfast was ok.
3 out of 5
Recommended
for Everyone
by A verified traveler from uk

Good location for parks

Posted Apr 15, 2017
Stayed overnight. ..suited us fine. ..basic American breakfast but fine. Clean. Very helpful manageress.
1 out of 5
by A verified traveler

Posted Mar 27, 2017 on Hotels
the Disastrous
4 out of 5
by Keith

This traveler left a rating score only Posted Mar 24, 2017 on Hotels