Ratings based on 725 Verified Reviews

3.3 out of 5
69% of guests recommend
3.5 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

If you like nothing and backwards

Posted May 8, 2017
Door won't open easily. Kitchenette with no dishes with a shower faucet that worked backwards cold was hot and hot was cold. And trash left in the room from previous people.
Comment from Hotel Management
May 10, 2017 by Maritza, Hotel Management
Thank You For your feedback! We appreciate you taking the time to review our property, We apoligize for your inconvinience , We definatley look into the matter to be able to fix the issue ,once again we apoligize , see you next time.
3 out of 5
by A verified traveler

Posted Apr 14, 2017
A BIG DIFERENCE BETWEEN INTERNET VEW AND THE REALITY
Comment from Hotel Management
Apr 14, 2017 by Front Desk Manager maritza, Hotel Management
Thank You for your feedback ! Thank you for taking time out to review our property, Hope you enjoyed your stay,see you next time Thank You for choosing us.
3 out of 5
by A verified traveler

Horrible bed and exterior noise

Posted Feb 26, 2017
Sleeping on the sofa bed felt like sleeping on the floor. It was also next to the door, which had gaps around them, as you could hear traffic noise inside the room.
Comment from Hotel Management
Feb 27, 2017 by Guest Relations Manager, Hotel Management
Brenda, We are so sorry for the Sofa experience, We are replacing the Sofa Beds, and we hope you can visit us and rate us. Thank you for your feedback.
2 out of 5
by Bee

Overall bad exp

Posted Feb 23, 2017 on Hotels
Electrical problem, exposed electrical wires, dirt beds, didn't change bed sheets, rusty fixtures,
Comment from Hotel Management
Feb 27, 2017 by General Manager, Hotel Management
Bee Thank you for staying with us. We are so sorry for the experience you had. We missed to attend your room for Service. We apologize. Thank you for letting us know so we can do much better for you and our future guests. Come back soon and rate us again.
3 out of 5
by A verified traveler

Posted Feb 22, 2017
Not at all what we expected from pictures on line. Area not very good.
2 out of 5
by James

No shower

Posted Feb 20, 2017 on Hotels
Shower didn't work.
Comment from Hotel Management
Mar 15, 2017
Thank you for your feedback. We want to apologize for the inconvenience. We will work harder to make sure that our guest are well accommodated. All issues will be addresed. Thank you for your stay. See you next time.
4 out of 5
Recommended
for Everyone
by A verified traveler from Nassau, Bahamas

Nice

Posted Feb 8, 2017
The staff was very accommodating, it's near many food places and shopping. It's not a fiber star hotel, but, it's worth the money.
Comment from Hotel Management
Feb 10, 2017 by Guest Relations Manager, Hotel Management
Joseph, Thank you for staying with us. Thank you for sharing your feedback with us. We are glad we were able to Serve You. Come back soon.
5 out of 5
by Bruce

Exceeded expectations

Posted Feb 8, 2017 on Hotels
The front desk clerk was nice and very helpful when we determined I did not have a reservation. Room exceeded expectations.
Comment from Hotel Management
Feb 10, 2017 by General Manager, Hotel Management
Bruce, We are so very pleased that we exceeded your expectations. Thank you for choosing to stay with us. We hope you come back soon. We work harder everyday to please our guest and to hear how you feel about us is very humbling. Our Team await your next visit. Thank you again for sharing your thoughts.
3 out of 5
by Gerardo

Posted Feb 7, 2017 on Hotels
Comment from Hotel Management
Feb 10, 2017 by General Manager, Hotel Management
Gerardo, Thank you for your feedback. We will work harder to earn your business. Thank you for staying with us. Come back soon.
4 out of 5
by A verified traveler

Clean and great price

Posted Feb 6, 2017 on Hotels
The staff was friendly and the room clean. Great deal for the price. It was a little farther from the attractions than we had anticipated, however there were a variety of restaurants nearby.
Comment from Hotel Management
Feb 8, 2017 by General Manager, Hotel Management
Than You For your Fedback! we appreciate your buisness We work hard and strive to accomadated out Guest,Thank you for Choosing us,See you next time.