Ratings based on 629 Verified Reviews

They paid and stayed. We double-checked.
3.3 out of 5
82% of guests recommend
3.4 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from New York

Very old and outdated. Needs refurbishment badly!

Posted Jan 3, 2016
Smelly old and very outdated. Staff was very pleasant.
Comment from Hotel Management
Jan 4, 2016 by GRM, Hotel Management
Michelle Thank you for your feedback. We value your input and we listen. We have been in the updating for a couple of months now. We are working updating old to new version and that includes the TV as well. Thank you and we are pleased you chose to stay with us. From Staff to you..THANK YOU
1 out of 5
by A verified traveler from tampa

Posted Oct 27, 2015
Pros: Nothing. I didn't stay. Went to another hotel 5 miles away.
Cons: Everything
Location: Crack town
Stained everything smelled drug deals in parking lot didn't stay any longer than that. Was afraid to stay.
Comment from Hotel Management
Oct 30, 2015 by Guest Relations Manager, Hotel Management
Thank you for your feedback. We value your thoughts. We are disappointed that you were not able to stay with. We are aware of the surrounding activities that may seem to reflect on our image. Your Safety and peaceful stay is most important to us. That is why we have Law enforcement Patrol our property to ensure just that. We apologize for unpleasant experience. We hope to continue to put your Safety first as one of guests. We proudly can say we have a safe place. Visit us soon. Thank you again.
1 out of 5
Recommended
for Couples
by Lisa from Melbourne Florida

Stay away, save your money!

Posted Oct 26, 2015 on Hotels
They never asked if I wanted 1st or 2nd floor, they just assumed that I wanted 2nd foor, when I am handicapped. They had NO other room to put me in so I had to climb up the stairs. The shower sucked, there were holes in the walls with live wires hanging out. And the TV was dated back in the 1980's
Comment from Hotel Management
Jan 2, 2016 by Guest Relations Manager, Hotel Management
Lisa, We want to apologize for our failure to ask and confirm with you. We thank you for your feedback as we intend to make sure this never happens again. We are mindful and care very much about your comfort, and so we are sad that we were not able to accommodate you in this regard. Thank you for giving us an opportunity to change to be better.
3 out of 5
Recommended
for Getaway With Friends
by Kimberly

Posted Oct 23, 2015 on Hotels
Comment from Hotel Management
Dec 26, 2015 by Guest Relations Manager, Hotel Management
THANK you for 3 Star rating. We welcome your feedback to help get us a 5 Star. We would like to exceeds your expectations. We are here to Serve you. Thank you again
3 out of 5
Recommended
for Families
by A verified traveler

Posted Oct 21, 2015 on Hotels
One night stay, bathtub backed up while taking a shower.
Comment from Hotel Management
Dec 26, 2015 by Guest Relations Manager, Hotel Management
We thank you for the feedback. You are very important person and we value your feedback. We apologize for the inconvenience, it is definitely not a pleasant experience. We have both House-Keeping and Maintenance check all amenities and run tubs to make sure this doesn't happen again. Please visit us soon.Thank you!
4 out of 5
Recommended
for Business Travelers
by Helen S.

Good

Posted Oct 16, 2015 on Orbitz
Layout was horrible. Could only see tv from one bed. Wall between beds took up space thats was needed . Only 1chair in whole room to sit on. No place to put luggage on
1 out of 5
by Jane H.

Never again

Posted Oct 8, 2015 on Orbitz
We stayed here for 1 week. The bed was very uncomfortable, felt like we were lying on a hillside on the hard ground. The carpet was dirty, I walked on it with just my socks and they were dirty within minutes! The staff was good. They did not clean our room for 2 days. The one day we left when they were past our room. She saw us leave and still did not clean our room.
3 out of 5
Recommended
for Families
by Mariela from Miami,Fl

Good room for the price but...

Posted Sep 30, 2015 on Hotels
Room was clean and no sticky stuff on the floor as you would expect with a room at that price. The mattress should have been replaced several years a go though large well in the middle of it made sleeping a bit difficult.
Comment from Hotel Management
Dec 5, 2015 by Guest Relations Manager, Hotel Management
Mariella, Our Valued Guest. Thank you for 3 Star, and your feedback is very important. We apologize for your experience. We are updating most of our room amenities and Mattress is one of them. We sincerely apologize for not having a comfortable sleep. Our main goal is to Serve you in the best way possible and take the hassles away. Thank you again for your feedback.
2 out of 5
Recommended
for Families
by A verified traveler

Posted Sep 29, 2015 on Hotels
did not get room we reserved king bed with sofa got 2 double beds hotel old but room was clean and bed comfortable no coffee pot in room and breakfast does not start until 7:30 and then barely adequate tub had no mat or safety stickers taking shower was a slippery experience
Comment from Hotel Management
Dec 5, 2015 by Guest Relations Manager, Hotel Management
Our Valued Guest. Thank you for your feedback. We are sorry you did not get the room you requested. Please bring this to my attention if it ever happens again. We listen and we take your feedback seriously. Thank you for the compliments. Safety is our goal and we will look into safety measures and implement ways to make sure our Guest feel safe. Thank you again. Please visit us soon.
5 out of 5
Recommended
for Business Travelers
by Ian from Fort Myers

Great Hotel! Awesome Stay!

Posted Sep 27, 2015 on Hotels
Awesome! Best stay in a while! Great Clean Room! All went as planned. Everything worked. We will be staying here again!
Comment from Hotel Management
Nov 28, 2015 by Guest Relations Manager, Hotel Management
Ian. We are overly excited that your stay was enjoyable. Our commitment and dedication is driven by everyone's feedback, including yours, to help us exceeds all our guest's expectations. Thank you for your feedback and it motivates us even more. Thank you for 5 Star rating, We will work harder to please you once more. Come visit soon. We are here to Serve you.